Gentry Moving & Storage Review 2026 (Johnston, RI)
Fact Checked by:
Positive
Reviews
97%
across 145 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Gentry Moving & Storage is a 3.3/5-rated Rhode Island full-service mover. Gentry Moving & Storage earns 97% positive reviews across 145 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Gentry Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Gentry Moving & Storage's services
- Interstate moving
What this Gentry Moving & Storage review covers
Friendly and approachable staff
Consistency and follow-up
Careful handling
Respectful of property
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Gentry Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Gentry Moving & Storage has about 97% positive reviews across roughly 145 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentry Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Gentry Moving & Storage emphasizes clear communication.
Recent reviews
I have used Gentry Moving 7 times. They are awesome! Tony and his crew are friendly, knowledgeable, and take meticulous care of my valuables.
They worked quickly and efficiently while still making sure everything was protected and secure. Everyone was professional, polite, accommodating, and a pleasure to work with.
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What do customers say about Gentry Moving & Storage?
Gentry Moving & Storage pulls in 97% positive reviews out of 145 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Gentry Moving & Storage
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Gentry Moving & Storage.
- Consistency and follow-up: Reviewers liked that Gentry Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentry Moving & Storage's attention to detail.
- Respectful of property: Customers appreciated how carefully Gentry Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Professional and polite staff: Customers say the Gentry Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Gentry Moving & Storage
- Unauthorized subcontracting: In some cases, Gentry Moving & Storage handed off the job to another moving service without informing the customer.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Inaccurate estimates: Estimates from Gentry Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Gentry Moving & Storage Reviews
Cass Stallings, Google
I have used Gentry Moving 7 times. They are awesome! Tony and his crew are friendly, knowledgeable, and take meticulous care of my valuables.
Danielle Powers, Google
They worked quickly and efficiently while still making sure everything was protected and secure. Everyone was professional, polite, accommodating, and a pleasure to work with.
Melissa Lancellotta, Google
They covered all my furniture and floors during a rainy move. Nothing was broken, everything was placed as requested, and the office staff were responsive.
Negative Gentry Moving & Storage Reviews
William Barry, Google
Three minutes before 9, I was told my job was indefinitely delayed. At 11 a.m. there was no show or contact, and they arrived shortly before 2.
D K, Google
The day of the move a truck from a trash removal company showed up with three men. They admitted they didn’t work for Gentry, and the estimate would not be met.
Jim Collin, Google
The estimator never did a visual review. We received a bill for $8,000 for work originally quoted at $4,000, and a broken TV was compensated at $100.
Neutral Gentry Moving & Storage Reviews
Susan Coletta, Google
The movers arrived at 10:30 a.m. after we were told 8–8:30, and said they had overslept. We later found a broken vase and missing kitchen items, with no follow-up.
Kris Turgeon, Google
Gentry did a nice job and nothing was damaged, but the movers lacked room in the truck and left us to move several items ourselves.
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How moveBuddha rated Gentry Moving & Storage
Gentry Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Johnston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentry Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Gentry Moving & Storage
Care, courtesy, and consistency define Gentry’s customer feedback. Across 145 reviews, 140 were positive, representing 96.6% of the total. Customers frequently praised friendly crews, careful handling, respect for homes and belongings, clear communication, and reliable follow-up. People who had used many moving companies often called Gentry the best, most reliable, or a gold standard. Three negative reviews cited unauthorized subcontracting, late arrivals, and estimates that did not match final costs. Two neutral reviews praised the work but noted delays, damaged or missing items, and limited truck space.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Gentry Moving & Storage cost?
Gentry Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Johnston charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Rhode Island move
$884 – $1,837
How does Gentry Moving & Storage compare to other Johnston movers?
Gentry Moving & Storage ranks alongside the top full-service movers in Johnston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Johnston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.44 |
90% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.62 |
90% | A+ | ||
|
4.36 |
90% | A+ | ||
|
4.34 |
85% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.36 |
89% | A+ | ||
|
4.34 |
38% | B- | ||
|
4.3 |
89% | A+ |
Final verdict: Gentry Moving & Storage
Gentry Moving & Storage earns a 3.3/5 moveBuddha score, backed by 97% positive customer reviews across 145 verified reviews. Gentry Moving & Storage has built a reputation for friendly and approachable staff and consistency and follow-up, making it worth a look for your Rhode Island move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Gentry Moving & Storage
What services does Gentry Moving & Storage offer?
Gentry Moving & Storage is a full-service mover operating in Rhode Island. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Johnston moving company?
To pick the best Johnston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Gentry Moving & Storage require a deposit?
How much deposit Gentry Moving & Storage asks for depends on your move type and timing. Most Rhode Island full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Gentry Moving & Storage's review score compare to other Rhode Island movers?
Gentry Moving & Storage earns 97% positive customer reviews across 145 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 88% average among Johnston movers, and above the 82% Rhode Island average.
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