Randall Moving & Storage Review 2026 (Chantilly, VA)
Fact Checked by:
Positive
Reviews
88%
across 120 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Randall Moving & Storage is a 3.4/5-rated Virginia full-service mover. Randall Moving & Storage earns 88% positive reviews across 120 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Randall Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.24/5
Randall Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 27% of Chantilly movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 70% of Chantilly movers (63% nationally)
- Piano moving: A specialty offered by 42% of Chantilly movers (42% nationally)
What this Randall Moving & Storage review covers
Experienced movers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Randall Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Randall Moving & Storage has about 88% positive reviews across roughly 120 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Randall Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Randall Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
The 5-man crew was exceptionally professional, well-trained, and careful. Long crew tenure was evident in how efficiently they packed, handled heavy furniture, and protected both buildings' common areas.
The crew was outstanding, considerate, polite and professional. They took extreme care with my belongings and were competitively priced.
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What do customers say about Randall Moving & Storage?
Randall Moving & Storage pulls in 88% positive reviews out of 120 verified ratings from multiple platforms, 9% negative, and 3% neutral.
What customers like most about Randall Moving & Storage
- Experienced movers: With years of experience, Randall Moving & Storage's crew brought confidence and know-how to each move.
- Affordable rates: Many reviewers found Randall Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Consistency and follow-up: Reviewers liked that Randall Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that Randall Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Randall Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Randall Moving & Storage
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Broken promises: Customers noted instances where Randall Moving & Storage failed to deliver on services that were initially guaranteed.
- Crew arrived unprepared: There were complaints about movers showing up late or without necessary supplies.
Positive Randall Moving & Storage Reviews
Aaron Brotman, Google
The 5-man crew was exceptionally professional, well-trained, and careful. Long crew tenure was evident in how efficiently they packed, handled heavy furniture, and protected both buildings' common areas.
Patricia Czajkowski, Google
The crew was outstanding, considerate, polite and professional. They took extreme care with my belongings and were competitively priced.
Ashlee M, Google
Kelly was incredibly flexible and accommodating when I had a last-minute moving emergency. Their prices are competitive, but it’s the service that sets Randall Movers apart.
Negative Randall Moving & Storage Reviews
Jussara Tanesi, Google
Suddenly she changed her tone and said, ok there are a lot of cheap movers out there good luck bye and hung up.
Jen B., Yelp
They were not prepared for the commercial buildings required coverings for the elevator, walls or floor. To their credit, Susan did come and apologize for the confusion.
LaShawn G., Yelp
Now Susan won’t honor finishing up this move as she keeps trying to accuse me of not knowing she needed to send more people.
Neutral Randall Moving & Storage Reviews
Macy M., Yelp
I can't say enough good things about the moving crew. They were on time, professional, and hardworking. The final total was over two times the quote, and management blamed the customer.
Kala J., Yelp
Both crews were great, very knowledgeable and helpful. The office customer service was not great, and they charged my card without my permission. My items arrived in good condition except a shelf was chipped.
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How moveBuddha rated Randall Moving & Storage
Randall Moving & Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Chantilly movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Randall Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Randall Moving & Storage
Careful crews, fair prices, and stress-free moves lead the story. Customers praised Randall’s experienced movers for arriving on time, working efficiently, protecting furniture and buildings, and handling complex storage or interstate jobs. Flexible scheduling, accurate estimates, and steady office follow-up also earned repeat business. Customers comparing Randall with other movers often called its crews more professional, faster, and more careful than past providers, while competitive rates helped it fit their budgets. Negative feedback came from 11 reviews, or 9.2%, and cited rude staff, broken promises, delayed arrivals, billing disputes, and crews unprepared for commercial-site requirements. Three neutral reviews, or 2.5%, praised the movers but raised concerns about estimates, office service, or billing. Of 120 reviews, 106 were positive, or 88.3%.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Randall Moving & Storage cost?
Randall Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chantilly charge an average of $132/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Randall Moving & Storage compare to other Chantilly movers?
Randall Moving & Storage ranks alongside the top full-service movers in Chantilly on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chantilly movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
96% | A+ | ||
|
4.84 |
90% | A+ | ||
|
4.58 |
84% | C- | ||
|
4.76 |
97% | A+ | ||
|
4.56 |
93% | A | ||
|
4.5 |
84% | A+ | ||
|
4.48 |
99% | A+ | ||
|
4.66 |
94% | A+ | ||
|
4.66 |
91% | A+ | ||
|
4.44 |
94% | A+ |
Final verdict: Randall Moving & Storage
Randall Moving & Storage earns a 3.4/5 moveBuddha score, backed by 88% positive customer reviews across 120 verified reviews. Randall Moving & Storage has built a reputation for experienced movers and affordable rates, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Randall Moving & Storage
What services does Randall Moving & Storage offer?
Randall Moving & Storage is a full-service mover operating in Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Randall Moving & Storage require a deposit?
How much deposit Randall Moving & Storage asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Randall Moving & Storage been in business?
Randall Moving & Storage's exact founding year is not publicly listed.
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