The Phoenix Movers Review 2026 (Arlington, VA)
Fact Checked by:
Positive
Reviews
92%
across 116 reviews
moveBuddha
Score
3.5/5
based on moveBuddha methodology
Years in
Business
38
founded 1988
The Phoenix Movers is a 3.5/5-rated Virginia full-service mover, operating since 1988 (38 years in business). The Phoenix Movers earns 92% positive reviews across 116 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what The Phoenix Movers really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
The Phoenix Movers at a glance
- Track record: 38 years in business with 92% positive customer reviews (116 verified reviews)
- Industry experience: 3.58/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
The Phoenix Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 72% of Arlington movers (63% nationally)
What this The Phoenix Movers review covers
Easy booking process
Show details Hide details
Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. The Phoenix Movers has been in business for 38 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Phoenix Movers has about 92% positive reviews across roughly 116 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Phoenix Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Phoenix Movers emphasizes clear communication, careful handling.
Recent reviews
They gave me a quote several hundred dollars below others and were simple to book by email. The crew arrived promptly, packed fragile items carefully, and worked efficiently.
They were hard workers and obviously experienced movers. They maneuvered difficult furniture perfectly, carefully wrapped every piece, and did not damage a wall.
DOT number
Address
Payment methods
Phone
Website
What do customers say about The Phoenix Movers?
The Phoenix Movers pulls in 92% positive reviews out of 116 verified ratings from multiple platforms, 7% negative, and 1% neutral.
What customers like most about The Phoenix Movers
- Easy booking process: Customers appreciated how straightforward and hassle-free it was to schedule a move with The Phoenix Movers.
- Affordable rates: Many reviewers found The Phoenix Movers to be more budget-friendly than competitors without sacrificing quality.
- Experienced movers: With years of experience, The Phoenix Movers's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that The Phoenix Movers was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that The Phoenix Movers stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about The Phoenix Movers
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive The Phoenix Movers Reviews
Rebecca Kemp, Google
They gave me a quote several hundred dollars below others and were simple to book by email. The crew arrived promptly, packed fragile items carefully, and worked efficiently.
Valarie F., Yelp
They were hard workers and obviously experienced movers. They maneuvered difficult furniture perfectly, carefully wrapped every piece, and did not damage a wall.
Leslie K., Yelp
I had to switch my moving day from Sunday to Saturday, and Phoenix Movers accommodated the change without any issue. The crew worked hard and was friendly.
Negative The Phoenix Movers Reviews
Steph V., Yelp
The movers were new, which made the move slow and inexperienced. They forgot requested boxes, and customer service afterward was awful.
LaShonta Frazier, Google
They broke all five of my flat-screen TVs and my son's bed, then stopped answering calls.
Kay E., Yelp
Items went missing, were scraped or scuffed, and fragile items were damaged. The company offered limited coverage and required a long wait for the few claims it accepted.
Neutral The Phoenix Movers Reviews
Ellen F., Yelp
All my belongings arrived intact, but the movers were an hour late. I had to move items myself, and the four-hour move felt excessive. Customer service and value were disappointing.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add The Phoenix Movers to your shortlist in one click.
How moveBuddha rated The Phoenix Movers
The Phoenix Movers earns a 3.5/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Arlington movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Phoenix Movers | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Phoenix Movers
Smooth moves lead the story: Customer feedback from 116 reviews shows 107 positive responses, or 92.2%; eight were negative and one was neutral. Customers praised easy booking, fair or lower-than-competitor rates, experienced crews, flexible scheduling, careful handling, and steady communication. Many returned for repeat moves, which points to strong consistency compared with other local movers. Negative feedback focused on inexperienced crews that worked slowly, damage to televisions, furniture, walls, roofs, or other belongings, missed supplies, late arrivals, billing disputes, and unprofessional conduct. The neutral customer received belongings intact but reported a late start, excessive time, and poor value and customer service. Phoenix Movers earns strong praise for efficient, careful service, while crew training and damage response remain the main areas to improve.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Phoenix Movers cost?
The Phoenix Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Arlington charge an average of $133/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does The Phoenix Movers compare to other Arlington movers?
The Phoenix Movers ranks alongside the top full-service movers in Arlington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Arlington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.84 |
90% | A+ | ||
4.76 |
97% | A+ | ||
|
4.52 |
97% | F | ||
|
4.5 |
99% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.66 |
91% | A+ | ||
|
4.56 |
93% | A | ||
|
4.52 |
98% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.66 |
94% | A+ |
Final verdict: The Phoenix Movers
The Phoenix Movers earns a 3.5/5 moveBuddha score, backed by 92% positive customer reviews across 116 verified reviews. Over 38 years in business, The Phoenix Movers has built a reputation for easy booking process and affordable rates, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about The Phoenix Movers
How long has The Phoenix Movers been in business?
The Phoenix Movers has been in business for 38 years, founded in 1988.
How does The Phoenix Movers' review score compare to other Virginia movers?
The Phoenix Movers earns 92% positive customer reviews across 116 verified customer reviews. Its composite moveBuddha score is 3.5/5. That's above the 89% average among Arlington movers, and above the 87% Virginia average.
Does The Phoenix Movers require a deposit?
How much deposit The Phoenix Movers asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Arlington moving company?
To pick the best Arlington mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking The Phoenix Movers?
Compare The Phoenix Movers' quote against other top Virginia movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Virginia moving resources
If The Phoenix Movers isn't the right fit, explore other top-rated Virginia movers and popular Virginia moving routes below.
Virginia moving services
Popular Virginia moving routes
