Cross Country Moving LLC Review 2026 (South San Francisco, CA)

Positive
Reviews

88%

across 25 reviews

moveBuddha
Score

3.3/5

based on moveBuddha methodology

Cross Country Moving LLC is a 3.3/5-rated California full-service mover. Cross Country Moving LLC earns 88% positive reviews across 25 verified customer reviews. All ratings reflect moveBuddha's independent analysis.

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★★★★★ 3.3/5 moveBuddha score |88% positive
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Cross Country Moving LLC at a glance

  • Industry experience: 3/5
  • Customer service: 3/5
  • Review quality: 3.5/5
  • Quote accuracy: 3.76/5

Cross Country Moving LLC's services

  • Full-service moving
  • Packing & Unpacking
  • Interstate moving
  • Local (intrastate) moving
  • Storage: Offered by 54% of South San Francisco movers (63% nationally)
  • Piano moving: A specialty offered by 38% of South San Francisco movers (42% nationally)

What this Cross Country Moving LLC review covers

checkmark Transparent pricing
checkmark Organized packing
checkmark Consistency and follow-up
checkmark Respectful of property
checkmark Careful handling
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Positive reviews
88%
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3.3
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Services offered

  • Full-service moves
  • Packing
  • Unpacking
  • Packing materials available
  • Antiques moving
  • Piano moves
  • Safe moving
  • Small moves
  • Climate-controlled storage
  • Storage available
  • Full valuation coverage
  • Interstate moves
  • Intrastate moves
  • Office/business moves

Company stats

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Industry experience 3.0

Companies with more years in business often outperform newer competitors. Cross Country Moving LLC has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.

Review quality 3.5

Customer reviews are the clearest window into a mover’s reputation. Cross Country Moving LLC has about 88% positive reviews across roughly 25 total reviews.

Quote accuracy 3.7

Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cross Country Moving LLC.

Customer service 3.0

From responsiveness to follow-through, customer service is a big differentiator. Cross Country Moving LLC emphasizes clear communication, careful handling.

Recent reviews

The movers were very professional, careful, and efficient. All our furniture and boxes arrived in perfect condition with no damage at all.

The pickup crew was professional, careful with our furniture, and worked efficiently without rushing. Communication was good throughout the move, and whenever we had a question, we were able to get an answer.

DOT number

2022745

Address

100 E Grand Ave., South San Francisco, CA, 94080

What do customers say about Cross Country Moving LLC?

Cross Country Moving LLC pulls in 88% positive reviews out of 25 verified ratings from multiple platforms, 12% negative, and 0% neutral.

88%
12%
Positive Negative

What customers like most about Cross Country Moving LLC

  • Transparent pricing: Many reviewers felt confident booking with Cross Country Moving LLC due to honest, upfront pricing and no surprise fees.
  • Organized packing: Cross Country Moving LLC is often recognized for labeling boxes clearly and packing with structure and care.
  • Consistency and follow-up: Reviewers liked that Cross Country Moving LLC stayed in touch before and after the move to ensure everything went smoothly.
  • Respectful of property: Customers appreciated how carefully Cross Country Moving LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
  • Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Country Moving LLC's attention to detail.

Most common complaints about Cross Country Moving LLC

  • Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
  • Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Country Moving LLC clients.
  • Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.

Positive Cross Country Moving LLC Reviews

Brenda Bouzaglou, Google

The movers were very professional, careful, and efficient. All our furniture and boxes arrived in perfect condition with no damage at all.

Reut Poni, Google

The pickup crew was professional, careful with our furniture, and worked efficiently without rushing. Communication was good throughout the move, and whenever we had a question, we were able to get an answer.

SW, Google

Sandy immediately reached out to us and in a matter of days Leo & Luis were here packing. Both men were very personable and professional. They did an excellent job of packing our heirlooms.

Negative Cross Country Moving LLC Reviews

Barbara Madisen, Google

The truck shows up 4 days late and none of the made up stuff was taken off and wanted another $1449 for a total of $4450.

Angelina M, Google

Mark Bar was completely unprofessional! As I let him know I had 3 other quotes a lot cheaper than his company, he proceeded with rude and degrading personal opinions that I did not ask for.

Mike Smith, Google

Girl on the phone was very rude, we were trying to book big orders but just because how rude she was and hang up the phone on us, we changed our mind, and we book from other company.

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How moveBuddha rated Cross Country Moving LLC

Cross Country Moving LLC earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among South San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.

Rating category Cross Country Moving LLC What it measures
Industry experience 3/5 Years in operation, fleet size & locations
Review quality 3.5/5 Volume & sentiment of customer reviews
Customer service 3/5 Communication clarity & crew professionalism
Quote accuracy 3.76/5 Estimate vs. final invoice on sample moves
Google reviews 3/5 Google Business Profile rating & review volume
Yelp reviews 3/5 Yelp rating & review volume
BBB 3/5 The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score)
Brand 3/5 Market presence & industry recognition

Our summary of Cross Country Moving LLC

Smooth moves, steady communication, and careful handling define most of the feedback. Across 25 reviews, 22 were positive, or 88.0%. Customers praised clear pricing, organized packing, reliable follow-up, respectful treatment of homes, and furniture arriving on time without damage. Several said the company compared favorably with other long-distance movers because estimates stayed consistent and staff kept them informed. The three negative reviews, or 12.0%, reported rude phone or sales interactions, unexpected charges, delayed service, and unprofessional conduct. No neutral, 3-star reviews were provided.

Ratings based on moveBuddha's research methodology, updated October 2026.

How much does Cross Country Moving LLC cost?

Cross Country Moving LLC does not publish standard hourly rates or flat-fee pricing publicly. Movers in South San Francisco charge an average of $142/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.

Estimated for a typical 2-3 bedroom California move

$990 – $2,286

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How does Cross Country Moving LLC compare to other South San Francisco movers?

Cross Country Moving LLC ranks alongside the top full-service movers in South San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top South San Francisco movers.

Company Our rating Positive reviews BBB Quote
Eagle Moving & Storage, Inc.
16 years in business
star star star star star
4.58
87% A+
Gentle Giant Moving Company
46 years in business
star star star star star
4.58
95% A+
NorthStar Moving Company
31 years in business
star star star star star
4.66
93% A+
Dependable Movers, LLC
8 years in business
star star star star star
4.58
96% A+
Pure Moving Company
12 years in business
star star star star star
4.56
99% A+
star star star star star
4.62
96% A+
AMS Bekins
77 years in business
star star star star star
4.44
90% A+
Luigy's Moving & Storage
26 years in business
star star star star star
4.44
94% A+
star star star star star
4.64
71% A+
Good Green Moving
13 years in business
star star star star star
4.44
88% F

Final verdict: Cross Country Moving LLC

Cross Country Moving LLC earns a 3.3/5 moveBuddha score, backed by 88% positive customer reviews across 25 verified reviews. Cross Country Moving LLC has built a reputation for transparent pricing and organized packing, making it worth a look for your California move.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

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FAQs about Cross Country Moving LLC

How does Cross Country Moving LLC's review score compare to other California movers?

Cross Country Moving LLC earns 88% positive customer reviews across 25 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 91% average among South San Francisco movers, and below the 91% California average.

Does Cross Country Moving LLC offer piano moving?

Yes, Cross Country Moving LLC offers piano moving. That's a specialty only 38% of South San Francisco movers provide, compared to 42% nationally.

How long has Cross Country Moving LLC been in business?

Cross Country Moving LLC's exact founding year is not publicly listed.

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Helpful California moving resources

If Cross Country Moving LLC isn't the right fit, explore other top-rated California movers and popular California moving routes below.

Ryan Carrigan
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.