Joyce Van Lines Review 2026 (Redlands, CA)
Fact Checked by:
Positive
Reviews
90%
across 87 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Joyce Van Lines is a 3.4/5-rated California full-service mover. Joyce Van Lines earns 90% positive reviews across 87 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Joyce Van Lines at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Joyce Van Lines' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 24% of Redlands movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 56% of Redlands movers (63% nationally)
- Piano moving: A specialty offered by 34% of Redlands movers (42% nationally)
What this Joyce Van Lines review covers
Consistency and follow-up
Organized packing
Knowledgeable staff
Good communication
Respectful of property
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Joyce Van Lines has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Joyce Van Lines has about 90% positive reviews across roughly 87 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Joyce Van Lines, and Joyce Van Lines makes deposit expectations clear upfront.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Joyce Van Lines emphasizes clear communication, careful handling.
Recent reviews
Everything they promised to do, they did. The movers were respectful, friendly, and efficient. Teresa Schwartzkopf took all the stress out of the process with plenty of follow-up.
The entire crew was extremely professional and friendly. Asim directed the packing crew on how to best handle our property to ensure nothing would be damaged.
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What do customers say about Joyce Van Lines?
Joyce Van Lines pulls in 90% positive reviews out of 87 verified ratings from multiple platforms, 10% negative, and 0% neutral.
What customers like most about Joyce Van Lines
- Consistency and follow-up: Reviewers liked that Joyce Van Lines stayed in touch before and after the move to ensure everything went smoothly.
- Organized packing: Joyce Van Lines is often recognized for labeling boxes clearly and packing with structure and care.
- Knowledgeable staff: Several reviewers pointed out that Joyce Van Lines's crew answered questions confidently and provided useful advice.
- Good communication: Reviewers frequently mention clear, consistent updates from Joyce Van Lines throughout the moving process.
- Respectful of property: Customers appreciated how carefully Joyce Van Lines's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Joyce Van Lines
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Joyce Van Lines clients.
Positive Joyce Van Lines Reviews
Stephanie Goldstein, Google
Everything they promised to do, they did. The movers were respectful, friendly, and efficient. Teresa Schwartzkopf took all the stress out of the process with plenty of follow-up.
Samuel neal, Google
The entire crew was extremely professional and friendly. Asim directed the packing crew on how to best handle our property to ensure nothing would be damaged.
Guilherme Storch de Freitas, Google
The drivers were really good. Great communication skills and great teams in Ohio and Illinois. Strongly recommend JVL.
Negative Joyce Van Lines Reviews
Sergio Ezama, Google
Boxes were missing and items came damaged, even those in wooden crates. Planning was poor, and execution needed constant supervision. The focus seemed to be speed rather than quality.
Jasmine Vipani, Google
The day before delivery, they required a transfer to a smaller truck and charged several thousand dollars more. A wine-glass box went missing, and my TV arrived cracked.
D. G., Google
Communication is an issue across the board. The service was very unprofessional, and they tried to overcharge for unnecessary services. They did not respond to texts and emails.
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How moveBuddha rated Joyce Van Lines
Joyce Van Lines earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Redlands movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Joyce Van Lines | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Joyce Van Lines
Smooth moves, strong follow-through: Customer feedback shows Joyce Van Lines delivered dependable service in most cases. Among 87 reviews, 78 were positive, representing 89.7%, while 9 were negative, or 10.3%, and none were neutral. Positive input frequently praises consistent follow-up, organized packing, knowledgeable staff, clear communication, and respect for property. Customers often describe interstate service as more reliable than experiences with other moving companies, with some receiving refunds when final loads cost less than estimates. Negative feedback reports missing or damaged belongings, unprofessional conduct, poor communication, and unexpected charges. These complaints point to serious gaps in inventory control, delivery planning, and claims support.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Joyce Van Lines cost?
Joyce Van Lines does not publish standard hourly rates or flat-fee pricing publicly. Movers in Redlands charge an average of $135/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Joyce Van Lines compare to other Redlands movers?
Joyce Van Lines ranks alongside the top full-service movers in Redlands on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Redlands movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
88% | A+ | ||
|
4.38 |
93% | C | ||
|
4.38 |
92% | NR | ||
|
4.44 |
96% | A+ | ||
|
4.62 |
88% | A+ | ||
|
4.3 |
43% | A+ | ||
|
4.58 |
88% | A+ | ||
|
4.28 |
91% | N/A | ||
|
4.28 |
90% | F | ||
|
4.26 |
81% | A+ |
Final verdict: Joyce Van Lines
Joyce Van Lines earns a 3.4/5 moveBuddha score, backed by 90% positive customer reviews across 87 verified reviews. Joyce Van Lines has built a reputation for consistency and follow-up and organized packing, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Joyce Van Lines
What services does Joyce Van Lines offer?
Joyce Van Lines is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Joyce Van Lines require a deposit?
How much deposit Joyce Van Lines asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Joyce Van Lines been in business?
Joyce Van Lines' exact founding year is not publicly listed.
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