Move and Care Review 2026 (Boston, MA)
Fact Checked by:
Positive
Reviews
96%
across 111 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Move and Care is a 3.4/5-rated Massachusetts full-service mover. Move and Care earns 96% positive reviews across 111 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Move and Care at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
Move and Care's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 78% of Boston movers (63% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (42% nationally)
What this Move and Care review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Move and Care has been in business for many years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Move and Care has about 96% positive reviews across roughly 111 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move and Care, and Move and Care makes deposit expectations clear upfront. Discounts may be available for groups like seniors, students.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Move and Care emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Great Experience. They are far more affordable than the competition and the quality of the service was great. They were on time, quick, and nothing was damaged.
The guys who moved us were great! A very professional and dedicated team that moved my things with care.
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What do customers say about Move and Care?
Move and Care pulls in 96% positive reviews out of 111 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Move and Care
- Affordable rates: Many reviewers found Move and Care to be more budget-friendly than competitors without sacrificing quality.
- Respectful of property: Customers appreciated how carefully Move and Care's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move and Care's attention to detail.
- Efficient service: Many customers praise Move and Care for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Move and Care throughout the moving process.
Most common complaints about Move and Care
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Move and Care clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Inaccurate estimates: Estimates from Move and Care were sometimes way off from what customers were ultimately billed.
Positive Move and Care Reviews
Jose Flores, Google
Great Experience. They are far more affordable than the competition and the quality of the service was great. They were on time, quick, and nothing was damaged.
COURTNEY Karadeniz, Google
The guys who moved us were great! A very professional and dedicated team that moved my things with care.
I-Ju, Google
Tony and Kerey were exceptional movers—professional, efficient, and incredibly careful with our belongings. They handled everything with precision, communicated clearly throughout the process, and made a stressful day feel easy.
Negative Move and Care Reviews
JG, Google
Move and Care staff had poor communication, and the move cost thousands more than the initial estimate with no explanation from the company.
Destiny Daily, Google
Workers acted like the job required more work and wanted more money after the quote; they ultimately refused the job when I asked questions.
Shannon Roche, Google
After seven hours, the one-bedroom move was unfinished; items were left behind, closet walls were damaged, and the final cost was roughly twice the quote.
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How moveBuddha rated Move and Care
Move and Care earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Move and Care | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Move and Care
Strong moves, sharp concerns: Customer feedback from 111 reviews is highly favorable, with 106 positive reviews (95.5%), five negative reviews (4.5%), and no neutral reviews. Positive customers praise affordable rates compared with competing movers, respect for property, careful handling, efficient crews, and clear communication. Many say the service was faster, safer, and less costly than other options. The five negative reports focus on unexpected charges, unprofessional behavior, and inaccurate estimates, including last-minute price increases, unfinished work, damage, and weak explanations. Customers should confirm the written quote, hourly terms, and delivery details before booking.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Move and Care cost?
Move and Care does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Move and Care compare to other Boston movers?
Move and Care ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
Final verdict: Move and Care
Move and Care earns a 3.4/5 moveBuddha score, backed by 96% positive customer reviews across 111 verified reviews. Move and Care has built a reputation for affordable rates and respectful of property, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Move and Care
How does Move and Care's review score compare to other Massachusetts movers?
Move and Care earns 96% positive customer reviews across 111 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 91% average among Boston movers, and above the 90% Massachusetts average.
What services does Move and Care offer?
Move and Care is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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