Move Masters Review 2026 (Newport Beach, CA)
Fact Checked by:
Positive
Reviews
82%
across 92 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Move Masters is a 3.3/5-rated California full-service mover. Move Masters earns 82% positive reviews across 92 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Move Masters at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.86/5
Move Masters' services
- Full-service moving
- Packing & Unpacking
- Local (intrastate) moving
What this Move Masters review covers
Knowledgeable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Move Masters has been in business for many years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Move Masters has about 82% positive reviews across roughly 92 total reviews.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move Masters. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Move Masters emphasizes clear communication, careful handling.
Recent reviews
They work hard yet are super careful, they know what they're doing and they get the job done with no stress.
They were affordable, careful, quick, friendly and honest. They even gave us tips on how we could save money by cutting down on the time.
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What do customers say about Move Masters?
Move Masters pulls in 82% positive reviews out of 92 verified ratings from multiple platforms, 17% negative, and 1% neutral.
What customers like most about Move Masters
- Knowledgeable staff: Several reviewers pointed out that Move Masters's crew answered questions confidently and provided useful advice.
- Affordable rates: Many reviewers found Move Masters to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Move Masters was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Move Masters was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Move Masters often gets the job done faster than expected, saving clients time.
Most common complaints about Move Masters
- Inexperienced movers: Some clients felt the crew lacked basic moving skills or sufficient training.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Move Masters Reviews
Cynthia R., Yelp
They work hard yet are super careful, they know what they're doing and they get the job done with no stress.
Selena R., Yelp
They were affordable, careful, quick, friendly and honest. They even gave us tips on how we could save money by cutting down on the time.
Jackie Harmon, Google
Eddy and team were exceptional: they responded quickly, guided me to a more realistic moving day, and got the job done professionally and quickly.
Negative Move Masters Reviews
Linda, Google
Two days before the move, Eddy said he knew nothing about our confirmed booking and declined the job.
TIMOTHY BARTON, Google
A coin box disappeared, my 50-inch TV was dropped and destroyed, and a billing error remained unresolved despite a promised refund.
Maria A., Yelp
They could not reassemble our Sleep Number bed, and an incorrectly installed washer caused a week of hot-water problems.
Neutral Move Masters Reviews
Zao Z., Yelp
Was 50% higher than quoted; they brought four movers instead of the requested three, destroyed several lamp shades, and ignored box labels.
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How moveBuddha rated Move Masters
Move Masters earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Newport Beach movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Move Masters | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Move Masters
Fast moves, fair prices, and careful crews power most of the praise. Across 92 reviews, 75 are positive, equal to 81.5% of the feedback. Customers often highlight knowledgeable staff, affordable rates, flexible scheduling, quick replies, and speedy moving work. Several repeat customers say Move Masters surpassed previous movers or offered more competitive prices than other companies. Negative feedback from 16 reviews, or 17.4%, points to inexperienced movers, unprofessional behavior, lost or misplaced items, damage, long jobs, and billing disputes. The one neutral review, 1.1% of the total, reports a price 50% above the quote, extra crew members, and damaged lamp shades. Strong repeat business stands beside complaints that inconsistent crews and follow-up can sharply change the customer experience.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Move Masters cost?
Move Masters does not publish standard hourly rates or flat-fee pricing publicly. Movers in Newport Beach charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Move Masters compare to other Newport Beach movers?
Move Masters ranks alongside the top full-service movers in Newport Beach on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Newport Beach movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
76% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.48 |
99% | B- | ||
|
4.5 |
91% | B- | ||
|
4.44 |
89% | B+ | ||
|
4.3 |
73% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.5 |
78% | A+ |
Final verdict: Move Masters
Move Masters earns a 3.3/5 moveBuddha score, backed by 82% positive customer reviews across 92 verified reviews. Move Masters has built a reputation for knowledgeable staff and affordable rates, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Move Masters
How does Move Masters' review score compare to other California movers?
Move Masters earns 82% positive customer reviews across 92 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 91% average among Newport Beach movers, and below the 91% California average.
What services does Move Masters offer?
Move Masters is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Move Masters require a deposit?
How much deposit Move Masters asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Move Masters been in business?
Move Masters' exact founding year is not publicly listed.
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