Neatly Moving & Storage Review 2026 (San Fernando, CA)
Fact Checked by:
Positive
Reviews
92%
across 564 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Neatly Moving & Storage is a 3.3/5-rated California full-service mover. Neatly Moving & Storage earns 92% positive reviews across 564 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Neatly Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Neatly Moving & Storage's services
- Interstate moving
What this Neatly Moving & Storage review covers
Respectful of property
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Neatly Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Neatly Moving & Storage has about 92% positive reviews across roughly 564 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Neatly Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Neatly Moving & Storage emphasizes clear communication.
Recent reviews
The crew was professional, efficient, and handled everything with great care. The price was exactly what Fernando quoted, and the flat-rate pricing and free estimate made the process easy and stress-free.
Eddie and his crew were courteous, diligent, efficient, respectful, and helpful. The office and sales teams answered our questions and addressed concerns quickly.
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What do customers say about Neatly Moving & Storage?
Neatly Moving & Storage pulls in 92% positive reviews out of 564 verified ratings from multiple platforms, 7% negative, and 0% neutral.
What customers like most about Neatly Moving & Storage
- Respectful of property: Customers appreciated how carefully Neatly Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Neatly Moving & Storage's attention to detail.
- Efficient service: Many customers praise Neatly Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Neatly Moving & Storage throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Neatly Moving & Storage
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Neatly Moving & Storage clients.
Positive Neatly Moving & Storage Reviews
Christopher Fox, Google
The crew was professional, efficient, and handled everything with great care. The price was exactly what Fernando quoted, and the flat-rate pricing and free estimate made the process easy and stress-free.
michael pollack, Google
Eddie and his crew were courteous, diligent, efficient, respectful, and helpful. The office and sales teams answered our questions and addressed concerns quickly.
Chris Cabrera, Google
Everything went smoothly from estimate to delivery. The crew arrived on time, packed carefully, communicated throughout the move, and the final price matched the quote exactly with no hidden fees.
Negative Neatly Moving & Storage Reviews
Cristian Aguiluz, Google
The company failed to deliver my household goods to the contracted address. I paid about $1,000 for a U-Haul and unloading, then management stopped responding after promising reimbursement.
cindy tomasko, Google
The movers were professional and on time, but a box arrived smashed and a sound bar was cracked. My damage claim was denied because the item was not listed separately on the inventory.
Davis Walsh, Google
They promised delivery within 5–7 days, but it took a month. The company gave inconsistent updates, charged fees they had said would not apply, and customer service was disrespectful.
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How moveBuddha rated Neatly Moving & Storage
Neatly Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among San Fernando movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Neatly Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Neatly Moving & Storage
Careful crews, costly surprises: Across 564 reviews, 92.4% were positive, with customers praising respectful treatment of property, careful handling, fast work, clear communication, and helpful movers. Many customers said Neatly performed better than other moving companies, especially on punctuality, packing, and stress-free service. Negative feedback focused on late deliveries, damaged or missing items, unclear updates, and charges that exceeded quotes or were not explained in advance. Several customers also described weak follow-up on claims and refunds after problems occurred. The feedback shows strong day-to-day moving performance, while long-distance delivery and billing created the clearest gaps compared with the company’s favorable customer ratings.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Neatly Moving & Storage cost?
Neatly Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Fernando charge an average of $124/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Neatly Moving & Storage compare to other San Fernando movers?
Neatly Moving & Storage ranks alongside the top full-service movers in San Fernando on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Fernando movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
99% | A | ||
|
4.64 |
87% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.56 |
87% | B- | ||
|
4.52 |
75% | A+ | ||
|
4.48 |
85% | N/A | ||
|
4.7 |
80% | A+ | ||
|
4.48 |
96% | D- | ||
|
4.66 |
95% | A+ |
Final verdict: Neatly Moving & Storage
Neatly Moving & Storage earns a 3.3/5 moveBuddha score, backed by 92% positive customer reviews across 564 verified reviews. Neatly Moving & Storage has built a reputation for respectful of property and careful handling, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Neatly Moving & Storage
How does Neatly Moving & Storage's review score compare to other California movers?
Neatly Moving & Storage earns 92% positive customer reviews across 564 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 92% average among San Fernando movers, and above the 91% California average.
How do I choose the right San Fernando moving company?
To pick the best San Fernando mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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