North Bay Moving & Storage Review 2026 (San Rafael, CA)
Fact Checked by:
Positive
Reviews
75%
across 63 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
North Bay Moving & Storage is a 3.4/5-rated California full-service mover. North Bay Moving & Storage earns 75% positive reviews across 63 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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North Bay Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
North Bay Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of San Rafael movers (63% nationally)
- Piano moving: A specialty offered by 32% of San Rafael movers (42% nationally)
What this North Bay Moving & Storage review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. North Bay Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. North Bay Moving & Storage has about 75% positive reviews across roughly 63 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from North Bay Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. North Bay Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
I called Tuesday for a small job on Friday and worried it was too short notice. I got my quote the same day, and everything went smoothly without hassle.
The quote was comparable to others, and the crew finished ahead of schedule and under budget. They also took care of our fragile items.
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What do customers say about North Bay Moving & Storage?
North Bay Moving & Storage pulls in 75% positive reviews out of 63 verified ratings from multiple platforms, 25% negative, and 0% neutral.
What customers like most about North Bay Moving & Storage
- Affordable rates: Many reviewers found North Bay Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that North Bay Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from North Bay Moving & Storage throughout the moving process.
- Respectful of property: Customers appreciated how carefully North Bay Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to North Bay Moving & Storage's attention to detail.
Most common complaints about North Bay Moving & Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive North Bay Moving & Storage Reviews
Oscar Lopez, Google
I called Tuesday for a small job on Friday and worried it was too short notice. I got my quote the same day, and everything went smoothly without hassle.
Joe Tes, Google
The quote was comparable to others, and the crew finished ahead of schedule and under budget. They also took care of our fragile items.
Pat D., Google
The pickup was prompt and efficient, delivery was painless, and strong communication with the office and drivers made the move stress-free.
Negative North Bay Moving & Storage Reviews
Phyllis A., Yelp
Several valuable and irreplaceable items were never delivered to the destination. These things went missing while in the care of the moving company.
Pamela H., Yelp
After two weeks without communication, my boxes and furniture arrived damaged: a broken couch, broken benches, shattered glass, and destroyed artwork.
Kaitlyn N., Yelp
The truck arrived a day late, furniture was not wrapped, and delivery took hours after the promised time. The truck was too large for the complex.
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How moveBuddha rated North Bay Moving & Storage
North Bay Moving & Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among San Rafael movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | North Bay Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of North Bay Moving & Storage
Smooth moves, clear updates, and careful crews define most of the feedback. North Bay Moving & Storage was reviewed 63 times, with 47 positive reviews, or 74.6%, and 16 negative reviews, or 25.4%; no neutral reviews were provided. Positive customer feedback often praises affordable or under-budget pricing, last-minute flexibility, prompt service, strong communication, and respectful handling of homes and belongings. Several customers said the company compared well with competitors on price and service, while others chose it for faster delivery or found it better than previous movers. Negative input reports missing or lost possessions, broken furniture and fragile goods, late arrivals, weak updates, unclear charges, and unprofessional crew conduct. The strongest pattern is a dependable experience for many customers, but serious risks appear when communication fails or belongings are damaged or not delivered.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does North Bay Moving & Storage cost?
North Bay Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Rafael charge an average of $144/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does North Bay Moving & Storage compare to other San Rafael movers?
North Bay Moving & Storage ranks alongside the top full-service movers in San Rafael on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Rafael movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
94% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.44 |
88% | F | ||
|
4.34 |
98% | A+ | ||
|
4.5 |
96% | A+ |
Final verdict: North Bay Moving & Storage
North Bay Moving & Storage earns a 3.4/5 moveBuddha score, backed by 75% positive customer reviews across 63 verified reviews. North Bay Moving & Storage has built a reputation for affordable rates and flexibility, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about North Bay Moving & Storage
How do I choose the right San Rafael moving company?
To pick the best San Rafael mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has North Bay Moving & Storage been in business?
North Bay Moving & Storage's exact founding year is not publicly listed.
Does North Bay Moving & Storage require a deposit?
How much deposit North Bay Moving & Storage asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does North Bay Moving & Storage offer?
North Bay Moving & Storage is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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