Big Family Movers Review
Fact Checked by:
Positive Reviews
95%
across 269 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
22
founded 2004
FMCSA Status
Active
Big Family Movers is a 4.5/5-rated California full-service mover, operating since 2004 (22 years in business). Big Family Movers earns 95% positive reviews across 269 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Big Family Movers at a glance
- Track record: 22 years in business with 95% positive customer reviews across 269 verified reviews.
- Scale: 1 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Affordable rates
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Big Family Movers has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Big Family Movers has about 95% positive reviews across roughly 269 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Big Family Movers, and Big Family Movers makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Big Family Movers emphasizes clear communication, careful handling.
Recent reviews
"Big Family Movers are terrific!! They handle everything with great care and they are punctual and polite. They treat their customers as they do their friends. I had a BIG studio move, and it went so well that they were done in less time than they had set."
"They disassembled and reassembled our furniture and were careful with our fragile items. Friendly, personable and professional!"
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What do customers say about Big Family Movers?
Across 269 verified customer reviews from multiple platforms, 95% are positive, 5% are negative, and 0% are neutral.
What customers like most about Big Family Movers
- Efficient service: Many customers praise Big Family Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Big Family Movers's attention to detail.
- Professional and polite staff: Customers say the Big Family Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Affordable rates: Many reviewers found Big Family Movers to be more budget-friendly than competitors without sacrificing quality.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Big Family Movers.
Most common complaints about Big Family Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Big Family Movers left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Big Family Movers Reviews
"Big Family Movers are terrific!! They handle everything with great care and they are punctual and polite. They treat their customers as they do their friends. I had a BIG studio move, and it went so well that they were done in less time than they had set."
"They disassembled and reassembled our furniture and were careful with our fragile items. Friendly, personable and professional!"
"Owner Noah was very communicative, explaining exactly how things were going to work and presenting every possible cost up front so there are no surprises when it comes time to pay. Do not hesitate to hire Big Family Movers!"
Negative Big Family Movers Reviews
Yelp
"The movers discovered that two of the wooden legs on our dining room table had snapped off! They hadn't used any moving blankets, and our stuff scraped together in a heap."
Yelp
"Not sure what happened here... Called three or four times, left VMs, couldn't get a return call. Owner Noah responded on yelp and said he didn't get VM. Never heard back. Had to find another mover."
Yelp
"NOah told that they would arrive between 0830-0900. Promptly at 0830 I was left a message that were going to be late. When I returned the call at 0900 I was told they probably wouldn't make it until 1030--they arrived at 0930."
Is Big Family Movers licensed & insured?
Yes. Big Family Movers holds active FMCSA registration under the legal name BIG FAMILY MOVERS. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/13/2026 |
| Fleet size | 1 power units | 01/13/2026 |
| FMCSA inspections | 0 total inspections | 01/13/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Big Family Movers's active status on the California licensed movers database.
How moveBuddha rated Big Family Movers
Big Family Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Big Family Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Big Family Movers
Moving made simple: that's the message from customer feedback on Big Family Movers. Of 269 reviews analyzed, 95% praised the company, placing them well above competitors in consistency. Customers highlighted efficient service, careful handling, affordable rates, professionalism, and a helpful, upbeat staff. Feedback repeatedly mentioned how staff turned stressful days into easy experiences through communication and kindness. Many noted that belongings arrived safely and on time, and that prices were fair. A handful of negative reviews cited issues with damaged items, difficulty reaching the company for bookings, or minor delays. Some dissatisfied customers experienced miscommunication or unexpected handling of their property. Still, most found the company's service reliable and courteous, often better than other local movers. Nearly every review underlined trust in Big Family Movers for repeat moves and referrals, making them a standout choice for anyone seeking a dependable moving service in the Bay Area.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Big Family Movers cost?
Big Family Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Big Family Movers compare to other Oakland movers?
Big Family Movers ranks alongside the top full-service movers in Oakland on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Oakland movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
92% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.66 |
87% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.52 |
92% | A+ | ||
|
4.48 |
98% | A+ | ||
|
4.44 |
98% | A+ | ||
|
4.62 |
92% | A+ | ||
|
4.56 |
96% | A+ |
How Big Family Movers's ratings compare to other Oakland movers
Big Family Movers's Yelp rating (4.7/5) is in line with the average across the 98 movers analyzed in Oakland, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Big Family Movers | 4.7/5 | -- |
| Oakland movers | 4.4/5 | 98 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Big Family Movers
Big Family Movers earns a 4.5/5 moveBuddha score with 95% positive customer reviews across 269 verified reviews. With 22 years in business and 1 trucks operating across California, Big Family Movers is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Big Family Movers
Is Big Family Movers a legitimate, licensed mover?
Yes. Big Family Movers holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the California state regulator database.
How does Big Family Movers's review score compare to other California movers?
Big Family Movers earns 95% positive customer reviews across 269 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Big Family Movers offer?
Big Family Movers is a full-service mover operating in California. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Big Family Movers require a deposit?
Deposit requirements for Big Family Movers depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Big Family Movers been in business?
Big Family Movers has been in business for 22 years, founded in 2004. The company holds active FMCSA registration.
How do I choose the right Oakland moving company?
To pick the best Oakland mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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