Pasadena Moving and Storage Review 2026 (Monrovia, CA)
Fact Checked by:
Positive
Reviews
96%
across 47 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Pasadena Moving and Storage is a 3.3/5-rated California full-service mover. Pasadena Moving and Storage earns 96% positive reviews across 47 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Pasadena Moving and Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Pasadena Moving and Storage's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 56% of Monrovia movers (63% nationally)
What this Pasadena Moving and Storage review covers
Knowledgeable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Pasadena Moving and Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Pasadena Moving and Storage has about 96% positive reviews across roughly 47 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Pasadena Moving and Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Pasadena Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Tom who has had this business for many years (also works as a third party for Atlas moving and Storage) is very knowledgeable of both the moving and storage business.
I have used this moving company 3 times over the past 20 years. They are affordable, on time, honest and an overall extremely pleasant experience. First rate!
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What do customers say about Pasadena Moving and Storage?
Pasadena Moving and Storage pulls in 96% positive reviews out of 47 verified ratings from multiple platforms, 4% negative, and 0% neutral.
What customers like most about Pasadena Moving and Storage
- Knowledgeable staff: Several reviewers pointed out that Pasadena Moving and Storage's crew answered questions confidently and provided useful advice.
- Affordable rates: Many reviewers found Pasadena Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Pasadena Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Pasadena Moving and Storage stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Pasadena Moving and Storage throughout the moving process.
Most common complaints about Pasadena Moving and Storage
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Pasadena Moving and Storage Reviews
Kay Hochschild, Google
Tom who has had this business for many years (also works as a third party for Atlas moving and Storage) is very knowledgeable of both the moving and storage business.
Lisa Andrews, Google
I have used this moving company 3 times over the past 20 years. They are affordable, on time, honest and an overall extremely pleasant experience. First rate!
Nicole Wallens, Google
Tom and his team at Pasadena Moving were professional, efficient and pleasant to work with. I appreciated the communication --Tom himself picked up the phone every time I called (no menus or bots!). He was flexible about my timing.
Negative Pasadena Moving and Storage Reviews
Nancy Alcaraz, Google
Tom showed up at our Duarte office and, after seeing our inventory which he previously saw, started saying he quoted me incorrectly, instructed his movers to unload our items and stormed off our site.
Lin conner, Google
Missing are my TV remote, DVR player, cable boxes, laptop, a box with meds I’m supposed to take daily and a wooden desk organizer. Supposedly I was to get a call to arrange repairs—I didn’t.
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How moveBuddha rated Pasadena Moving and Storage
Pasadena Moving and Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Monrovia movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Pasadena Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Pasadena Moving and Storage
Careful crews, clear guidance, and fair pricing stand out. Forty-seven reviews were analyzed, with 45 positive reviews (95.7%), two negative reviews (4.3%), and no neutral reviews. Customers praised knowledgeable staff, affordable rates, flexible scheduling, consistent follow-up, and direct communication. They often described movers as careful, efficient, polite, and able to reduce stress, while repeat customers reported reliable service across many moves. Several customers compared the company favorably with other movers, linking reasonable prices to careful, dependable service. The two 1-star reports describe serious failures: one customer said the company abandoned an office move after a quote dispute, and another reported damaged furniture, disorganized delivery, missing items, and no repair call. These complaints support the listed concerns about misplaced or lost items and unprofessional behavior.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Pasadena Moving and Storage cost?
Pasadena Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Monrovia charge an average of $127/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Pasadena Moving and Storage compare to other Monrovia movers?
Pasadena Moving and Storage ranks alongside the top full-service movers in Monrovia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Monrovia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
87% | N/A | ||
|
4.7 |
80% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.66 |
76% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.58 |
95% | A+ | ||
|
4.64 |
99% | A | ||
|
4.5 |
67% | F |
Final verdict: Pasadena Moving and Storage
Pasadena Moving and Storage earns a 3.3/5 moveBuddha score, backed by 96% positive customer reviews across 47 verified reviews. Pasadena Moving and Storage has built a reputation for knowledgeable staff and affordable rates, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Pasadena Moving and Storage
How does Pasadena Moving and Storage's review score compare to other California movers?
Pasadena Moving and Storage earns 96% positive customer reviews across 47 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 91% average among Monrovia movers, and above the 91% California average.
Does Pasadena Moving and Storage require a deposit?
How much deposit Pasadena Moving and Storage asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Monrovia moving company?
To pick the best Monrovia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
What services does Pasadena Moving and Storage offer?
Pasadena Moving and Storage is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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