Reliable Delivery Review 2026 (Poway, CA)
Fact Checked by:
Positive
Reviews
93%
across 212 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Reliable Delivery is a 3.4/5-rated California full-service mover. Reliable Delivery earns 93% positive reviews across 212 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Reliable Delivery at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Reliable Delivery's services
- Full-service moving
- Packing
- Labor-only moving: Offered by 30% of Poway movers (31% nationally)
- Local (intrastate) moving
- Storage: Offered by 68% of Poway movers (63% nationally)
- Piano moving: A specialty offered by 47% of Poway movers (42% nationally)
What this Reliable Delivery review covers
Experienced movers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Reliable Delivery has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Reliable Delivery has about 93% positive reviews across roughly 212 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Reliable Delivery, and Reliable Delivery makes deposit expectations clear upfront. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Reliable Delivery emphasizes clear communication, careful handling.
Recent reviews
Daniel was very knowledgeable and friendly. They kept in touch as the move got closer and answered my questions. The crew was efficient and took great care of our belongings.
I have used Dan and Reliable for 15 years for short and long distance moves, from regular household furniture to antiques. They are the very best in SoCal.
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What do customers say about Reliable Delivery?
Reliable Delivery pulls in 93% positive reviews out of 212 verified ratings from multiple platforms, 6% negative, and 1% neutral.
What customers like most about Reliable Delivery
- Experienced movers: With years of experience, Reliable Delivery's crew brought confidence and know-how to each move.
- Knowledgeable staff: Several reviewers pointed out that Reliable Delivery's crew answered questions confidently and provided useful advice.
- Consistency and follow-up: Reviewers liked that Reliable Delivery stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Reliable Delivery throughout the moving process.
- Flexibility: Clients liked that Reliable Delivery was willing to adjust schedules or accommodate last-minute changes.
Most common complaints about Reliable Delivery
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Reliable Delivery were sometimes way off from what customers were ultimately billed.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Reliable Delivery clients.
Positive Reliable Delivery Reviews
Karin R., Yelp
Daniel was very knowledgeable and friendly. They kept in touch as the move got closer and answered my questions. The crew was efficient and took great care of our belongings.
Ann Campbell, Google
I have used Dan and Reliable for 15 years for short and long distance moves, from regular household furniture to antiques. They are the very best in SoCal.
Alan S., Yelp
They moved us out, stored our contents, and later delivered them to our new home. Friendly, flexible, competent and easy to work with.
Negative Reliable Delivery Reviews
Traci Taylor, Google
I was quoted $1,049 to move my apartment, but the final charge was over $1,700.
GolfnotGOFF Goffer, Google
The six-hour quote included three movers, but only two arrived. Several items were damaged, and the move exceeded the estimate.
Shawn McCurry, Google
The team forced my refrigerator sideways through a doorway, causing permanent damage. The next day, two people moved it through the same door without a problem.
Neutral Reliable Delivery Reviews
Jade Woolsey, Google
Great customer service and none of my stuff was damaged. I wish they had more payment options. Their five-hour minimum made a $900 charge feel unreasonable for a small studio move.
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How moveBuddha rated Reliable Delivery
Reliable Delivery earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Poway movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Reliable Delivery | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Reliable Delivery
Reliable by name, dependable in practice. The feedback covers 212 reviews, with 198 positive responses, or 93.4%. Customers praise experienced movers, knowledgeable staff, steady follow-up, clear communication, and flexible help with complex schedules, storage, and multiple stops. Many say crews arrive on time, protect furniture, and work efficiently, comparing favorably with less dependable movers they have used. Negative feedback centers on damaged furniture, appliances, mattresses, televisions, and other items. Some customers report final bills above estimates or unexpected drive-time and minimum-hour charges. The neutral review supports the crew’s care but questions the payment structure for small moves. Clearer estimates and stronger handling of unusual items would help Reliable Delivery match its strong service reputation in every case.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Reliable Delivery cost?
Reliable Delivery does not publish standard hourly rates or flat-fee pricing publicly. Movers in Poway charge an average of $114/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Reliable Delivery compare to other Poway movers?
Reliable Delivery ranks alongside the top full-service movers in Poway on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Poway movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
98% | A+ | ||
|
4.5 |
90% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.48 |
75% | B- | ||
|
4.58 |
78% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.58 |
91% | B- | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
97% | A+ | ||
|
4.5 |
79% | A+ |
Final verdict: Reliable Delivery
Reliable Delivery earns a 3.4/5 moveBuddha score, backed by 93% positive customer reviews across 212 verified reviews. Reliable Delivery has built a reputation for experienced movers and knowledgeable staff, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Reliable Delivery
What services does Reliable Delivery offer?
Reliable Delivery is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Reliable Delivery offer labor-only moving?
Yes, Reliable Delivery offers labor-only moving for customers who rent their own truck or container. Only 30% of Poway movers offer this service, compared to 31% nationally.
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