The Armstrong Company Review 2026 (Union City, CA)
Fact Checked by:
Positive
Reviews
91%
across 336 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
The Armstrong Company is a 3.4/5-rated California full-service mover. The Armstrong Company earns 91% positive reviews across 336 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of Union City movers (63% nationally)
What this The Armstrong Company review covers
Organized packing
Helpful movers
Efficient service
Quick response times
Careful handling
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 91% positive reviews across roughly 336 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Armstrong Company.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
10/10 careful attention and care to all items, especially delicates. Efficient packing and loading to truck, especially down three flights of stairs! Thanks so much again!
Tomas, Antonio, Alvaro and Sebastian were prompt, organized, efficient and friendly. Nothing was damaged and everything was accounted for.
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What do customers say about The Armstrong Company?
The Armstrong Company pulls in 91% positive reviews out of 336 verified ratings from multiple platforms, 9% negative, and 0% neutral.
What customers like most about The Armstrong Company
- Organized packing: The Armstrong Company is often recognized for labeling boxes clearly and packing with structure and care.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Quick response times: Customer support at The Armstrong Company was often noted for responding to questions or concerns almost immediately
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive The Armstrong Company Reviews
Anika&Chung, Google
10/10 careful attention and care to all items, especially delicates. Efficient packing and loading to truck, especially down three flights of stairs! Thanks so much again!
Adam Thompson, Google
Tomas, Antonio, Alvaro and Sebastian were prompt, organized, efficient and friendly. Nothing was damaged and everything was accounted for.
Veronica Willigar, Google
Eric was quick to respond and helped with a same-day emergency. Efrain and Oscar were quick, efficient, helpful, and supportive.
Negative The Armstrong Company Reviews
Todd, Google
When they missed the delivery date, communication stopped. One item arrived broken, and many others lacked tracking labels, making inventory difficult. Claim forms came only after repeated calls.
Arnaud Deschanel, Google
The movers lost the bed’s central rail and did not disclose it. I had to buy a replacement, while follow-up messages went unanswered.
Sheri S., Yelp
My stuff arrived four weeks late, dirty, damaged, and missing items. No one returned my calls or emails, yet I was charged full price.
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How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Union City movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Smooth moves stand out, but missing items leave a lasting mark. Customer feedback from 336 reviews is strongly favorable: 305 reviews, or 90.8%, are positive. Customers praise organized packing, helpful movers, efficient service, quick responses, and careful handling, often describing crews as professional, friendly, punctual, and skilled with difficult moves. Thirty reviews, or 8.9%, are negative, while one review, or 0.3%, is neutral. Negative feedback points to damaged belongings, missing items, weak communication, and late deliveries. Compared with other movers mentioned in the feedback, Armstrong’s crews often earn praise for professionalism and care, while coordination, claims handling, and long-distance delivery can fall below expectations.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Union City charge an average of $140/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does The Armstrong Company compare to other Union City movers?
The Armstrong Company ranks alongside the top full-service movers in Union City on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Union City movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
71% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
77% | A+ | ||
|
4.58 |
90% | A+ | ||
|
4.42 |
82% | B- | ||
|
4.66 |
93% | A+ | ||
|
4.38 |
85% | A+ | ||
|
4.38 |
78% | B- |
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.4/5 moveBuddha score, backed by 91% positive customer reviews across 336 verified reviews. The Armstrong Company has built a reputation for organized packing and helpful movers, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Armstrong Company
How does The Armstrong Company's review score compare to other California movers?
The Armstrong Company earns 91% positive customer reviews across 336 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 91% average among Union City movers, and below the 91% California average.
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