Moving APT Review: Costs, Services & Reputation
Here’s the bottom line: Moving APT is a licensed moving broker based in Miami that books long-distance moves with third-party carriers instead of moving you itself. As of September 2026, it holds a B rating from the Better Business Bureau (BBB), with 36 complaints filed in the past three years. Our Moving APT review covers pricing, services, customer feedback, and how it compares to carriers from our list of the best moving companies.
Pros & cons of moving with Moving APT
- Claims 500+ agents nationwide
- Free online quotes & live chat
- Arranges packing, crating & storage
- Books local, long-distance & international moves
- Broker only, so a third-party carrier moves you
- Up to 50% deposit fee for late cancellations
- Complaints about price hikes & late deliveries
- Not directly liable for damage in transit
Why moveBuddha:
- On average, moveBuddha users save more than 30% by comparing movers before booking.
- When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage, plus dedicated support throughout your move.
- If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
Key takeaways:
- Licensed broker: Moving APT (USDOT 2247863) holds active FMCSA authority as a household goods broker. It arranges your move but doesn’t own trucks or employ moving crews.
- Long-distance focus: Moving APT mainly books cross-country moves. It also arranges local moves under 100 miles, international moves, and office relocations.
- Mixed reputation: BBB reviewers give Moving APT an average of 4.71 out of 5 stars, but Trustpilot reviewers rate it 1.7 out of 5. Complaints on both sites describe prices that rose after pickup and deliveries that ran late.
Looking for other options? Our guide to the best interstate moving companies ranks licensed carriers that handle your move from pickup to delivery.
Learn MoreJump to the Moving APT info you’re looking for:
What do customers say about Moving APT?
Customer reviews of Moving APT are split. As of September 2026, the BBB gives Moving APT a B rating and lists it as not accredited, with 36 complaints in the past three years and 16 closed in the past 12 months.
BBB customer reviews tell a different story, averaging 4.71 out of 5 stars across 190 reviews. On Trustpilot, Moving APT has a TrustScore of 1.7 out of 5 from 18 reviews.
Most complaints describe final bills well above the original quote, deliveries that ran weeks late, and trouble reaching Moving APT for updates. Positive reviews praise coordinators who helped with date changes and last-minute storage.
Your experience largely depends on the carrier Moving APT assigns to your move, and you don’t choose that carrier.
“Moving APT failed completely in their role as a broker for our interstate move…. The final delivery took 39 days, which is 27 business days. This is well beyond the maximum delivery window of 21 business days that we were told. Several items arrived water damaged, including our mattress, which now needs to be replaced.”
—Luke T., BBB
“Every time something came up, Moving Apt worked with me and helped me figure out my options. I didn’t get charged to change my date multiple times, helped me get last minute storage.”
—Alex D., BBB
How much does Moving APT cost?
Moving APT doesn’t publish prices, so you’ll need a quote for your specific move. The company says estimates it provides on a carrier’s behalf are based on that carrier’s published tariff, which means the carrier sets your final rates.
Your price depends on your move date, how much you’re moving, the distance, and any added services. Access fees for stair carries, elevator carries, long carries, and shuttle service can add $75 – $500+ when the truck can’t load directly at your home.
Moving APT’s cancellation fees also affect what you pay if your plans change:
- Within 24 hours of booking: You can cancel with no fee, unless your move date is less than seven days away.
- After 24 hours: Moving APT charges a 10% cancellation fee.
- Within seven days of your move: The cancellation fee rises to 50% of your deposit. Moving APT credits the fee toward a new move booked through it within 12 months, but processing fees aren’t refundable.
Pro tip: Before you pay a deposit, ask Moving APT for the name and USDOT number of the carrier assigned to your move and get the estimate type in writing. Our guide to binding vs. non-binding estimates explains what each type protects.
moveBuddha’s moving cost calculator factors in distance, home size, services, and access together, so you get a price range for your actual move to measure a Moving APT quote against.
moveBuddha users save more than 30% on average by comparing moving quotes instead of booking the first one they receive.
Learn MoreWhat services does Moving APT offer?
Moving APT arranges residential and commercial moves through a carrier network it says includes 500+ agents across the U.S. It doesn’t perform moves itself. Here’s what it books:
- Long-distance moves: Cross-country and interstate moves are Moving APT’s core business.
- Local moves: Moving APT arranges moves under 100 miles within the same state, priced per hour, per mover.
- International moves: Moving APT coordinates container shipping, customs paperwork, and door-to-door delivery through its overseas agents. Compare it against our best international moving companies.
- Office moves: Moving APT books office relocations, including IT equipment and industrial moves, and offers full-value coverage on corporate moves.
- Packing & crating: You can add full packing, furniture disassembly, and custom crates for items too large or fragile for standard boxes.
- Storage: Moving APT arranges short-term and long-term storage if your new home isn’t ready on delivery day.
How does Moving APT compare to other movers?
Unlike Moving APT, Safeway Moving and JK Moving are licensed carriers, so the company that quotes your move also performs it. moveBuddha scores movers like these across 72 data points covering reputation, licensing, pricing transparency, and customer service.
Here’s how the three companies compare at a glance, as of September 2026:
| Company | BBB rating | Business type | Local moves |
|---|---|---|---|
| Moving APT | B | Broker | Under 100 miles |
| Safeway Moving | A+ | Carrier | Select areas |
| JK Moving | Not rated | Carrier | MD, VA & DC |
Moving APT vs. Safeway Moving
Safeway Moving is a licensed interstate carrier (USDOT 3756000) that owns its trucks and employs its own crews. Moving APT is a broker, so another company carries your belongings once you book.
Safeway quotes every interstate move as a flat-rate, binding price and includes 30 days of free storage on interstate moves. Safeway is also a moveBuddha Certified mover, which adds $1,000 in move coverage and dispute mediation if something goes wrong.
If you want one company accountable from quote to delivery, Safeway is the safer choice.
rating
4.9 / 5
Moving APT vs. JK Moving
JK Moving is a licensed carrier that runs its own fleet, with 173 power units (trucks) on file with the FMCSA. JK handles long-distance moves nationwide and local moves in Maryland, Virginia, and Washington, D.C.
JK Moving is a premium mover, and its service comes at a higher cost. As of September 2026, the BBB lists JK as not rated while it responds to previously closed complaints.
If you’re on a tight budget, Moving APT may find a lower quote, but JK gives you direct control over who handles your belongings.
How does booking a move with Moving APT work?
Moving APT handles your quote and booking, then hands your move to a carrier from its network. Here’s what to expect at each stage.
Getting a Moving APT quote
Moving APT’s online quote form asks for your pickup and destination ZIP codes, move date, home size, and any special items. You’ll also enter your contact information and a text verification code. You can use the site’s live chat or book a phone call instead.
Share every detail of your move during the quote call. Items left off your inventory can raise the carrier’s price on moving day.
To book, you’ll pay a deposit. The amount depends on your move and the carrier Moving APT assigns.
Booking & moving day
As your move date nears, the assigned carrier contacts you to confirm pickup and delivery details. On moving day, the carrier’s crew packs your belongings if you booked packing, loads the truck, and gives you a bill of lading.
Moving APT doesn’t advertise shipment tracking, so ask the carrier whether it offers updates while your belongings are in transit. Several BBB reviewers say Moving APT quoted them a delivery window of up to 21 business days.
Depending on the carrier, you’ll pay the balance at pickup or at delivery. If anything arrives damaged, file a written claim with the carrier within nine months of delivery, since Moving APT is a broker.
Who is Moving APT best for?
Moving APT works best for long-distance movers who want someone else to find a carrier for them. It suits customers who:
- Have flexible dates: Pickup and delivery windows depend on the assigned carrier’s schedule and can stretch for weeks.
- Want to skip carrier research: Moving APT picks the carrier for you based on your move details.
- Want packing handled: You can add full packing, crating, and storage in the same booking.
- Accept the broker model: The company you book with won’t be the one that moves your belongings.
moveBuddha isn’t a broker and doesn’t recommend booking through moving brokers, since you lose control over your crew and your final bill. For more protection, a moveBuddha Certified carrier adds $1,000 in move coverage and dispute mediation.
moveBuddha’s pricing tools run on 1,000+ live price points collected every month and research on 4,500+ movers, so you can check any quote against real market rates. For licensed carriers, start with our guide to the best interstate moving companies.
FAQ
Is Moving APT legit?
Yes. Moving APT is a licensed household goods broker with active FMCSA authority under USDOT 2247863 and MC-731090. It doesn’t own trucks, so a third-party carrier performs your move.
Is Moving APT a broker or a moving company?
Moving APT is a broker. It books your move with a carrier from its network. That carrier, not Moving APT, packs, loads, and transports your belongings.
How much does Moving APT cost?
Moving APT doesn’t publish prices. Your quote depends on the assigned carrier’s tariff, your shipment size, the distance, and your move date. Check it against moveBuddha’s moving cost calculator before you pay a deposit.
What is Moving APT’s cancellation policy?
You can cancel within 24 hours of booking for free, unless your move is less than seven days away. After that, Moving APT charges 10%, rising to 50% of your deposit within seven days of your move. Processing fees aren’t refundable.
Does Moving APT handle local moves?
Yes. Moving APT arranges local moves under 100 miles within the same state. Its main focus is long-distance and cross-country moves.
Who do I file a damage claim with after a Moving APT move?
File your claim with the carrier that moved you, not Moving APT. Federal rules give you nine months from delivery to file in writing. Our guide explains how to file a damage claim after a move.
How do I know if my moving company is insured?
Interstate household goods carriers must file at least $750,000 in liability coverage and $5,000 in cargo insurance with the FMCSA. Brokers like Moving APT file a $75,000 surety bond instead. Look up any company’s USDOT number on FMCSA’s SAFER website before you book.
How we chose the best moving companies
The moveBuddha team has spent nearly 10 years evaluating moving companies using a rigorous review system to identify the best moving companies. Our thorough methodology evaluates each moving company's services, cost, customer service, and reputation:
Moving services (35%):
We verify operating authority, insurance, and service scope against FMCSA/SAFER and state databases. We confirm availability via standardized mystery-shopping calls (packing tiers, storage type, specialty handling, delivery windows, valuation), and then review contracts alongside complaint and claims patterns over time.
Customer feedback (28%):
We run structured post-move surveys through our Better Moves Project with verifiable documentation. We emphasize on-time performance, care of goods, and estimates’ accuracy, and we investigate outliers before they influence scores.
Online reviews (7%):
We aggregate ratings across multiple third-party sites to reduce platform bias, analyze overall trends and company response behavior, and discount obvious spam/fake signals such as sudden bursts, duplicate language, and low-history profiles.
State availability (12%):
We confirm USDOT numbers, broker vs. carrier status, and any required state permits, then score a state-by-state service matrix that accounts for coverage gaps, seasonal limits, and lane strength. We award additional credit for documented cross-border or specialty lanes.
Additional services (12%):
We verify whether add-ons are performed in-house or subcontracted, look for crew training/certifications for high-value or oversized items, count only documented offerings (tariffs, photos, written service descriptions) confirmed via mystery shopping, and reward robust pre-move planning (virtual surveys, itemized crating).
Quotes/Payment options (6%):
We test standardized move profiles to assess estimate type (binding, not-to-exceed, non-binding), line-item transparency, and disclosed surcharges, require clear written policies for deposits, refunds, and cancellations, and award points for secure, flexible payment methods and customer portals.
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