5 Star Moving Review
Fact Checked by:
Positive Reviews
95%
across 585 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
11
founded 2015
FMCSA Status
Active
5 Star Moving is a 4.5/5-rated California full-service mover, operating since 2015 (11 years in business). 5 Star Moving earns 95% positive reviews across 585 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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5 Star Moving at a glance
- Track record: 11 years in business with 95% positive customer reviews across 585 verified reviews.
- Scale: 2 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. 5 Star Moving has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. 5 Star Moving has about 95% positive reviews across roughly 585 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from 5 Star Moving.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. 5 Star Moving emphasizes clear communication, careful handling.
Recent reviews
"The movers were amazing. They were efficient, very polite and nice. Helped me move and were proactive in helping disassemble and move things. I’m extremely picky with services and this company set a high standard."
"Great Team, on time, courteous, careful with your items & double checked everything is set up ok. I have used 5 Star three times and they always do a great job at a competitive rate. Easy to book and great communication."
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What do customers say about 5 Star Moving?
Across 585 verified customer reviews from multiple platforms, 95% are positive, 4% are negative, and 1% are neutral.
What customers like most about 5 Star Moving
- Efficient service: Many customers praise 5 Star Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the 5 Star Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to 5 Star Moving's attention to detail.
- Quick moving process: The team at 5 Star Moving often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from 5 Star Moving throughout the moving process.
Most common complaints about 5 Star Moving
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from 5 Star Moving.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive 5 Star Moving Reviews
"The movers were amazing. They were efficient, very polite and nice. Helped me move and were proactive in helping disassemble and move things. I’m extremely picky with services and this company set a high standard."
"Great Team, on time, courteous, careful with your items & double checked everything is set up ok. I have used 5 Star three times and they always do a great job at a competitive rate. Easy to book and great communication."
"They were so quick during the move-in date; right when they got to my house they were ready to work! They worked hard and kept all my belongings safe (without any damage to the new house or our belongings)."
Negative 5 Star Moving Reviews
"We hired this company for a local move and were expecting a move that would take 4-6 hours. Our quote for a 3-hour move was $542. They tried to charge almost triple the estimate (over $1300) ... This company intentionally quotes low and then moves at a snail pace."
Yelp
"I moved from a 1 bedroom apartment to another 1 bedroom apartment and it took them 8 HOURS. ... They would take things to the truck and not come back to the apartment for another 10-15 minutes. ... It was a complete waste of money and the worst moving experience."
"My partner and I hired Five Star to handle a short distance move ... They did a poor job in wrapping our large furniture so our desk showed up with several scratch marks on top as did our credenza."
Neutral 5 Star Moving Reviews
Yelp
"Just moved with Five Star this weekend. Overall it was a good experience, they arrived early, and worked efficiently. ... I honestly expected the move to be less expensive and take less time, but there were many stairs to deal with."
Yelp
"These guys were friendly and in the end, got the job done. Probably won't use them again in the future."
Yelp
"Just ok. Hired two guys to move out of a storage locker...took them nearly nine hours and two trips. I thought we would be done much sooner. ... Guys were professional, cordial, and treated my stuff with respect."
Is 5 Star Moving licensed & insured?
Yes. 5 Star Moving holds active FMCSA registration under the legal name FIVE STAR MOVING AND STORAGE INC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/02/2026 |
| Fleet size | 2 power units | 06/02/2026 |
| FMCSA inspections | 0 total inspections | 06/02/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify 5 Star Moving's active status on the California licensed movers database.
How moveBuddha rated 5 Star Moving
5 Star Moving earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | 5 Star Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of 5 Star Moving
Five Star Moving impresses with outstanding efficiency and professionalism, as reflected in the 585 customer inputs analyzed—94.9% highly positive. Movers stand out for their promptness, careful handling, and excellent communication, making even complex moves stress-free. Customers frequently mention affordable rates and polite crews who work swiftly without sacrificing quality or care for belongings. Such reliability is rare in the moving industry and explains the company's loyal repeat clientele. Negative input centers on slow or unreliable timing, occasional damage to items, and unexpected increases in final charges. Some mention inefficient crews that draw out the process and a handful cite inadequate wrapping leading to minor damages. While infrequent, these issues resemble common pitfalls in the moving sector but occur less here than with most competitors. In summary, Five Star Moving provides industry-leading service through efficiency, respectful staff, and detailed attention to customer needs, setting a benchmark for trustworthy moving services while leaving only a small margin for dissatisfaction.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does 5 Star Moving cost?
5 Star Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
How does 5 Star Moving compare to other Los Angeles movers?
5 Star Moving ranks alongside the top full-service movers in Los Angeles on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Los Angeles movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
88% | A+ | ||
|
4.7 |
80% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
94% | A | ||
|
4.52 |
97% | A+ | ||
|
4.44 |
89% | NR | ||
|
4.62 |
98% | A+ | ||
|
4.5 |
95% | A+ | ||
|
4.42 |
92% | A+ | ||
|
4.44 |
95% | A+ |
How 5 Star Moving's ratings compare to other Los Angeles movers
5 Star Moving's Yelp rating (4.8/5) is in line with the average across the 104 movers analyzed in Los Angeles, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| 5 Star Moving | 4.8/5 | -- |
| Los Angeles movers | 4.3/5 | 104 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: 5 Star Moving
5 Star Moving earns a 4.5/5 moveBuddha score with 95% positive customer reviews across 585 verified reviews. With 11 years in business and 2 trucks operating across California, 5 Star Moving is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about 5 Star Moving
Is 5 Star Moving a legitimate, licensed mover?
Yes. 5 Star Moving holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the California state regulator database.
How does 5 Star Moving's review score compare to other California movers?
5 Star Moving earns 95% positive customer reviews across 585 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does 5 Star Moving offer?
5 Star Moving is a full-service mover operating in California. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does 5 Star Moving require a deposit?
Deposit requirements for 5 Star Moving depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has 5 Star Moving been in business?
5 Star Moving has been in business for 11 years, founded in 2015. The company holds active FMCSA registration.
How do I choose the right Los Angeles moving company?
To pick the best Los Angeles mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking 5 Star Moving?
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