5 Star Moving Review 2026 (Los Angeles, CA)
Fact Checked by:
Positive
Reviews
95%
across 585 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
11
founded 2015
FMCSA
Status
Active
5 Star Moving is a 4.6/5-rated California full-service mover, operating since 2015 (11 years in business). 5 Star Moving earns 95% positive reviews across 585 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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5 Star Moving at a glance
- Track record: 11 years in business with 95% positive customer reviews (585 verified reviews)
- Scale: 2 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.34/5
5 Star Moving's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 28% of Los Angeles movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 56% of Los Angeles movers (60% nationally)
- Piano moving: A specialty offered by 40% of Los Angeles movers (40% nationally)
What this 5 Star Moving review covers
Affordable rates
Flexibility
Respectful of property
Careful handling
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. 5 Star Moving has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. 5 Star Moving has about 95% positive reviews across roughly 585 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from 5 Star Moving, and 5 Star Moving makes deposit expectations clear upfront. Discounts may be available for groups like military.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. 5 Star Moving emphasizes clear communication, careful handling.
Recent reviews
On time, courteous, careful with your items, and double checked everything is set up ok. I have used 5 Star three times and they always do a great job at a competitive rate. Easy to book and great communication.
I had to change our move-in date several times, as well as change what was being moved, which in turn changed the price, but Chris and Greg always took it in stride, super patient and accommodating.
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Payment methods
State license
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What do customers say about 5 Star Moving?
5 Star Moving pulls in 95% positive reviews out of 585 verified ratings from multiple platforms, 4% negative, and 1% neutral.
What customers like most about 5 Star Moving
- Affordable rates: Many reviewers found 5 Star Moving to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that 5 Star Moving was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully 5 Star Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to 5 Star Moving's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from 5 Star Moving throughout the moving process.
Most common complaints about 5 Star Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Did you move with 5 Star Moving? Tell us how it went.
Leave a ReviewPositive 5 Star Moving Reviews
On time, courteous, careful with your items, and double checked everything is set up ok. I have used 5 Star three times and they always do a great job at a competitive rate. Easy to book and great communication.
I had to change our move-in date several times, as well as change what was being moved, which in turn changed the price, but Chris and Greg always took it in stride, super patient and accommodating.
Alejandro, Herson, and Oliver were on time and treated our furniture with the utmost care and respect. No dings on the walls.
Negative 5 Star Moving Reviews
After my bed fell apart my first night, I saw numerous black marks on the headboard. The planks that support the mattress were misaligned, and I found two screws and a plastic cap under the bed.
Our quote for a 3-hour move was $542. They tried to charge almost triple the estimate, over $1300, and we negotiated it down to $1100. The manager was also rude.
Yelp
The movers broke my entertainment center, never replaced it, and never checked back with me to see if everything was okay. I would not recommend using this company.
Neutral 5 Star Moving Reviews
They did a poor job wrapping our large furniture; our desk and credenza had scratch marks, and a potted plant arrived with its pot broken. They also could not get our couch through the door, and one mover walked out.
Over two hours into the move, more than a quarter of my belongings still remained. The movers were super slow, but Kevin was nice.
Yelp
The move took 5.5 hours instead of the expected four. One picture glass was broken, but they deducted its cost. The movers wrapped each piece and were friendly.
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Is 5 Star Moving licensed & insured?
Yes. 5 Star Moving is FMCSA-registered and active, operating under the legal name FIVE STAR MOVING AND STORAGE INC. The company runs 2 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/02/2026 |
| Fleet size | 2 power units | 06/02/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify 5 Star Moving's active status on the California licensed movers database.
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How moveBuddha rated 5 Star Moving
5 Star Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Los Angeles movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | 5 Star Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of 5 Star Moving
Transparent quotes, last-minute help: 585 reviews are in, and 95% of them are positive. Customers value prompt scheduling, efficient crews, careful handling, and clear communication, with a few reports of damage or missing items. Some reviewers flag slow work and poor follow-up.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does 5 Star Moving cost?
5 Star Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Los Angeles charge an average of $125/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does 5 Star Moving compare to other Los Angeles movers?
5 Star Moving ranks alongside the top full-service movers in Los Angeles on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Los Angeles movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
80% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.5 |
67% | F | ||
|
4.64 |
99% | A | ||
|
4.6 |
95% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ |
How 5 Star Moving's ratings compare to other Los Angeles movers
5 Star Moving's Yelp rating (4.1/5) is in line with the average across the 389 movers analyzed in Los Angeles, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| 5 Star Moving | 4.1/5 | -- |
| Los Angeles movers | 4.3/5 | 389 movers |
| California movers | 4.3/5 | 1126 movers |
Final verdict: 5 Star Moving
5 Star Moving earns a 4.6/5 moveBuddha score, backed by 95% positive customer reviews across 585 verified reviews. Over 11 years in business and 2 trucks operating across California, 5 Star Moving has built a reputation for affordable rates and flexibility, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about 5 Star Moving
How do I choose the right Los Angeles moving company?
To pick the best Los Angeles mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does 5 Star Moving offer piano moving?
Yes, 5 Star Moving offers piano moving. That's a specialty only 40% of Los Angeles movers provide, compared to 40% nationally.
Does 5 Star Moving offer labor-only moving?
Yes, 5 Star Moving offers labor-only moving for customers who rent their own truck or container. Only 28% of Los Angeles movers offer this service, compared to 29% nationally.
Is 5 Star Moving a legitimate, licensed mover?
Yes, 5 Star Moving is FMCSA-registered and active, operating 2 trucks. You can verify their licensing status on the California state regulator database.
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