ADCO Van & Storage, Inc. Review
Fact Checked by:
Positive Reviews
78%
across 40 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
69
founded 1957
FMCSA Status
Active
Satisfactory rating
ADCO Van & Storage, Inc. is a 4.4/5-rated Illinois full-service mover, operating since 1957 (69 years in business). ADCO Van & Storage, Inc. earns 78% positive reviews across 40 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 4,731 trucks. All ratings reflect moveBuddha's independent analysis.
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ADCO Van & Storage, Inc. at a glance
- Track record: 69 years in business with 78% positive customer reviews across 40 verified reviews.
- Scale: 4,731 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Good communication
Careful handling
Efficient service
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. ADCO Van & Storage, Inc. has been in business for 69 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. ADCO Van & Storage, Inc. has about 78% positive reviews across roughly 40 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from ADCO Van & Storage, Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. ADCO Van & Storage, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Every aspect of our move with ADCO from IL to SC was done with professionalism and excellence. Communications throughout the entire process were top notch. Our crew were great people with whom to work."
"Start to finish they did an awesome job. The guys were extremely polite, professional and worked extremely hard on a very hot day. I could not have been more impressed."
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What do customers say about ADCO Van & Storage, Inc.?
Across 40 verified customer reviews from multiple platforms, 78% are positive, 23% are negative, and 0% are neutral.
What customers like most about ADCO Van & Storage, Inc.
- Professional and polite staff: Customers say the ADCO Van & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from ADCO Van & Storage, Inc. throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to ADCO Van & Storage, Inc.'s attention to detail.
- Efficient service: Many customers praise ADCO Van & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend ADCO Van & Storage, Inc. to friends and family without hesitation.
Most common complaints about ADCO Van & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
Positive ADCO Van & Storage, Inc. Reviews
Yelp
"Every aspect of our move with ADCO from IL to SC was done with professionalism and excellence. Communications throughout the entire process were top notch. Our crew were great people with whom to work."
"Start to finish they did an awesome job. The guys were extremely polite, professional and worked extremely hard on a very hot day. I could not have been more impressed."
"We had a houseful of heavy furniture... They moved a piano, disassembled bulky furniture...never nicked a wall. I felt silly buying the insurance after watching them."
Negative ADCO Van & Storage, Inc. Reviews
"Third, and most disappointing, was the damage to our furnishings...When we put in our claims we were told that they did not do the damage and it would not be covered. Price matters but quality, integrity, and service matter more."
Yelp
"Would give ZERO stars if I could. Our items sat outside in the rain, were literally tossed into the truck, and the lead mover was verbally abusive... For damages, we were given $800. I've never seen anything this awful."
Yelp
"The actual moving crew and Jared were polite, responsive and did a good job. However, during the move 2 expensive items broke and they would not pay for their replacement...I submitted the claim at nine months and three weeks. They wouldn't cover it."
Is ADCO Van & Storage, Inc. licensed & insured?
Yes. ADCO Van & Storage, Inc. holds active FMCSA registration under the legal name UNITED VAN LINES LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 4,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/29/2026 |
| Safety rating | Satisfactory | 01/29/2026 |
| Fleet size | 4,731 power units | 01/29/2026 |
| FMCSA inspections | 0 total inspections | 01/29/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify ADCO Van & Storage, Inc.'s active status on the Illinois licensed movers database.
How moveBuddha rated ADCO Van & Storage, Inc.
ADCO Van & Storage, Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | ADCO Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of ADCO Van & Storage, Inc.
Moving experiences with ADCO Van & Storage, Inc. often run smoothly, with 77.5% of customer input highlighting professional, friendly staff, strong communication, careful handling, and efficient service. Many people specifically recommend the company, praising its attentive teams and consistent updates. Yet, some feedback mentions damaged items and unresolved claims, with a few reports of staff acting unprofessionally and insurance delays. Concerns also include alleged unsafe driving and mishandling of property. Compared to other movers, ADCO receives stronger approval for courteous service and communication but faces criticism for how it handles problems and claims. Among 40 reviews, most are positive, but negative input centers on damage, attitude, and difficulty resolving insurance issues.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does ADCO Van & Storage, Inc. cost?
ADCO Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does ADCO Van & Storage, Inc. compare to other Rockford movers?
ADCO Van & Storage, Inc. ranks alongside the top full-service movers in Rockford on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rockford movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
87% | A+ | ||
|
4.48 |
88% | A+ | ||
|
4.72 |
91% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.4 |
78% | A+ | ||
|
4.64 |
94% | A+ | ||
|
4.44 |
66% | A+ | ||
|
4.5 |
84% | A+ | ||
|
4.44 |
80% | A- | ||
|
4.44 |
96% | A+ |
How ADCO Van & Storage, Inc.'s ratings compare to other Rockford movers
ADCO Van & Storage, Inc. earns a higher-than-average Yelp rating (3.8/5) across the 6 movers analyzed in Rockford, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| ADCO Van & Storage, Inc. | 3.8/5 | -- |
| Rockford movers | 2.8/5 | 6 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: ADCO Van & Storage, Inc.
ADCO Van & Storage, Inc. earns a 4.4/5 moveBuddha score with 78% positive customer reviews across 40 verified reviews. With 69 years in business and 4,731 trucks operating across Illinois, ADCO Van & Storage, Inc. is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about ADCO Van & Storage, Inc.
Is ADCO Van & Storage, Inc. a legitimate, licensed mover?
Yes. ADCO Van & Storage, Inc. holds active FMCSA registration. The company operates 4,731 trucks. You can verify their licensing status on the Illinois state regulator database.
How does ADCO Van & Storage, Inc.'s review score compare to other Illinois movers?
ADCO Van & Storage, Inc. earns 78% positive customer reviews across 40 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does ADCO Van & Storage, Inc. offer?
ADCO Van & Storage, Inc. is a full-service mover operating in Illinois. The company operates 4,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does ADCO Van & Storage, Inc. require a deposit?
Deposit requirements for ADCO Van & Storage, Inc. depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has ADCO Van & Storage, Inc. been in business?
ADCO Van & Storage, Inc. has been in business for 69 years, founded in 1957. The company holds active FMCSA registration.
Is ADCO Van & Storage, Inc. associated with a van line?
Yes. ADCO Van & Storage, Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Rockford moving company?
To pick the best Rockford mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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