Murphy Family Movers Review
Fact Checked by:
Positive Reviews
96%
across 254 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
8
founded 2018
FMCSA Status
Active
Murphy Family Movers is a 4.4/5-rated Illinois full-service mover, operating since 2018 (8 years in business). Murphy Family Movers earns 96% positive reviews across 254 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Murphy Family Movers at a glance
- Track record: 8 years in business with 96% positive customer reviews across 254 verified reviews.
- Scale: 4 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Murphy Family Movers has been in business for 8 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Murphy Family Movers has about 96% positive reviews across roughly 254 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Murphy Family Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Murphy Family Movers emphasizes clear communication, careful handling.
Recent reviews
"The crew was professional, quick, and extremely careful with our belongings. Not a single scratch or broken item. Communication was excellent and pricing was very fair. Will highly recommend to anyone needing movers!"
"Movers were friendly, worked efficiently, wrapped my furniture, and made the process stress-free. Estimate was accurate and Jack responded promptly to all my questions. Fantastic service!"
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What do customers say about Murphy Family Movers?
Across 254 verified customer reviews from multiple platforms, 96% are positive, 4% are negative, and 0% are neutral.
What customers like most about Murphy Family Movers
- Efficient service: Many customers praise Murphy Family Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Murphy Family Movers's attention to detail.
- Professional and polite staff: Customers say the Murphy Family Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Good communication: Reviewers frequently mention clear, consistent updates from Murphy Family Movers throughout the moving process.
- Affordable rates: Many reviewers found Murphy Family Movers to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Murphy Family Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Murphy Family Movers were sometimes way off from what customers were ultimately billed.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Murphy Family Movers Reviews
"The crew was professional, quick, and extremely careful with our belongings. Not a single scratch or broken item. Communication was excellent and pricing was very fair. Will highly recommend to anyone needing movers!"
Yelp
"Movers were friendly, worked efficiently, wrapped my furniture, and made the process stress-free. Estimate was accurate and Jack responded promptly to all my questions. Fantastic service!"
"Needed a last-minute move and Murphy Family Movers fit us in. The team was quick, polite, and did not damage anything. Price was less than other quotes I received. Highly recommend!"
Negative Murphy Family Movers Reviews
"They broke two bookcases, my daughter’s mattress and a mirror. Also left hardware wrapped in tape instead of assembling it. Owner did not resolve or compensate. Very disappointed."
"I was quoted a price, but the final cost was higher. Movers did not assemble my bed correctly and were careless with my furniture. I wouldn’t recommend them."
"The team damaged several pieces of furniture including a desk and TV table; doors are stuck now. Probably won’t use this company again."
Is Murphy Family Movers licensed & insured?
Yes. Murphy Family Movers holds active FMCSA registration under the legal name MURPH'S TRUCKING LLC. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/29/2026 |
| Fleet size | 4 power units | 01/29/2026 |
| FMCSA inspections | 0 total inspections | 01/29/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Murphy Family Movers's active status on the Illinois licensed movers database.
How moveBuddha rated Murphy Family Movers
Murphy Family Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Murphy Family Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Murphy Family Movers
Murphy Family Movers stands out with glowing customer feedback: out of 254 reviews, 96.1% were positive and just 3.9% negative. Customers praised the efficient, professional crews who handled belongings with exceptional care. Many highlighted great communication and affordable, transparent pricing, especially compared to other movers—something rarely encountered in the industry. Movers received repeated commendations for their promptness and polite attitude, leading to frequent referrals and repeat business. On the other hand, negative input mostly centered on damaged items, discrepancies with estimates, or issues with complaint handling. While rare, these experiences show some inconsistency in problem resolution, a problem found in many moving companies. Most clients, though, found the service to be trustworthy, detail-oriented, and competitively priced, making Murphy Family Movers a leading choice among local and interstate options.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Murphy Family Movers cost?
Murphy Family Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Murphy Family Movers compare to other Rockford movers?
Murphy Family Movers ranks alongside the top full-service movers in Rockford on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rockford movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
87% | A+ | ||
|
4.48 |
88% | A+ | ||
|
4.72 |
91% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.56 |
78% | A+ | ||
|
4.64 |
94% | A+ | ||
|
4.44 |
66% | A+ | ||
|
4.5 |
84% | A+ | ||
|
4.44 |
80% | A- | ||
|
4.4 |
96% | A+ |
How Murphy Family Movers's ratings compare to other Rockford movers
Murphy Family Movers earns a higher-than-average Yelp rating (4.7/5) across the 6 movers analyzed in Rockford, which carry an average Yelp rating of 2.8/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Murphy Family Movers | 4.7/5 | -- |
| Rockford movers | 2.8/5 | 6 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Murphy Family Movers
Murphy Family Movers earns a 4.4/5 moveBuddha score with 96% positive customer reviews across 254 verified reviews. With 8 years in business and 4 trucks operating across Illinois, Murphy Family Movers is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Murphy Family Movers
Is Murphy Family Movers a legitimate, licensed mover?
Yes. Murphy Family Movers holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Murphy Family Movers's review score compare to other Illinois movers?
Murphy Family Movers earns 96% positive customer reviews across 254 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Murphy Family Movers offer?
Murphy Family Movers is a full-service mover operating in Illinois. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Murphy Family Movers require a deposit?
Deposit requirements for Murphy Family Movers depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Murphy Family Movers been in business?
Murphy Family Movers has been in business for 8 years, founded in 2018. The company holds active FMCSA registration.
How do I choose the right Rockford moving company?
To pick the best Rockford mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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