Alex Moving and Storage Review
Fact Checked by:
Positive Reviews
43%
across 126 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
24
founded 2002
FMCSA Status
Active
Satisfactory rating
Alex Moving and Storage is a 4.3/5-rated California full-service mover, operating since 2002 (24 years in business). Alex Moving and Storage earns 43% positive reviews across 126 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Alex Moving and Storage at a glance
- Track record: 24 years in business with 43% positive customer reviews across 126 verified reviews.
- Scale: 5 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Alex Moving and Storage has been in business for 24 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Alex Moving and Storage has about 43% positive reviews across roughly 126 total reviews, with an average Yelp rating of 2.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Alex Moving and Storage, and Alex Moving and Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Alex Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"I have used Alex Moving for several moves now and each time they have been helpful, reliable and professional. It is so refreshing to have customer service done correctly. I have recommended them to my friends, family and my boss at work!"
"Alex was personable and honest in his estimate, the moving crew were all very accomodating and professional, and in the end...the move cost less than they had projected. Highly recommended and we'll use them again!"
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What do customers say about Alex Moving and Storage?
Across 126 verified customer reviews from multiple platforms, 43% are positive, 55% are negative, and 2% are neutral.
What customers like most about Alex Moving and Storage
- Efficient service: Many customers praise Alex Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Alex Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Alex Moving and Storage's attention to detail.
- Quick moving process: The team at Alex Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Alex Moving and Storage throughout the moving process.
Most common complaints about Alex Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Lack of communication: Poor or inconsistent updates from Alex Moving and Storage left some customers feeling in the dark.
Positive Alex Moving and Storage Reviews
"I have used Alex Moving for several moves now and each time they have been helpful, reliable and professional. It is so refreshing to have customer service done correctly. I have recommended them to my friends, family and my boss at work!"
"Alex was personable and honest in his estimate, the moving crew were all very accomodating and professional, and in the end...the move cost less than they had projected. Highly recommended and we'll use them again!"
Yelp
"We had an excellent experience with Alex moving and storage! After 15 years, we had to vacate a third story apartment without an elevator! ...Juan, Julio and Ronaldo...were professional (wrapping fragile items), careful and incredibly friendly and courteous."
Negative Alex Moving and Storage Reviews
"They left my belongings in the rain causing a lot of damage- furniture, antique books, chandeliers. They lost many boxes and furniture. They are the worst! Dishonest!!!!!!"
Yelp
"Alex moving and storage moved me from orange county to northern cal... I'm considering filing a report with the BBB...problems began with the moving crew trying to charge me for actual weight after delivery instead of the agreed upon estimate...missing boxes."
Yelp
"DO NOT move with this company. Worked with Scott Windram and Ishmael-- WORST customer service. They've been ignoring our calls and have been very unhelpful and unprofessional. ...they lost multiple items including some sentimental items from our wedding."
Neutral Alex Moving and Storage Reviews
"Friendly staff but, construction was being worked on last time moving stuff here."
"Kalala"
Yelp
"The move itself went poorly (driver was 9 hours late, didn't speak English too well, boxes went missing)...Richard at Alex Moving truly went above and beyond in trying to locate my missing boxes after the fact."
Is Alex Moving and Storage licensed & insured?
Yes. Alex Moving and Storage holds active FMCSA registration under the legal name ALEXANDER MOVING COMPANY. The company holds a satisfactory safety rating from the FMCSA. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/26/2026 |
| Safety rating | Satisfactory | 05/26/2026 |
| Fleet size | 5 power units | 05/26/2026 |
| FMCSA inspections | 0 total inspections | 05/26/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Alex Moving and Storage's active status on the California licensed movers database.
How moveBuddha rated Alex Moving and Storage
Alex Moving and Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Alex Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Alex Moving and Storage
Customer experiences with Alex Moving and Storage often stand out for efficient service, professional and friendly teams, and careful handling of belongings. Many customers note fast moves and clear communication exceeding what is typical among moving services. However, reports of damaged items, lost boxes, and lack of communication occur more frequently than with highly-rated competitors. Over half of the analyzed feedback was negative, citing property loss and damage as common themes. While staff professionalism shines in some moves, repeated breakdowns in handling and tracking led to distrust among customers. Out of 126 reviews, 42.9% shared positive stories, while 54.8% reported serious issues, placing Alex Moving & Storage behind top-tier moving companies in reliability.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Alex Moving and Storage cost?
Alex Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Alex Moving and Storage compare to other San Bernardino movers?
Alex Moving and Storage ranks alongside the top full-service movers in San Bernardino on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Bernardino movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
43% | A+ | ||
|
4.44 |
86% | A+ | ||
|
4.38 |
93% | C | ||
|
4.42 |
92% | NR | ||
|
4.38 |
96% | A+ | ||
|
4.56 |
81% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.3 |
86% | F |
How Alex Moving and Storage's ratings compare to other San Bernardino movers
Alex Moving and Storage's Yelp rating (2.1/5) is lower than the average across the 35 movers analyzed in San Bernardino, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Alex Moving and Storage | 2.1/5 | -- |
| San Bernardino movers | 4.1/5 | 35 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Alex Moving and Storage
Alex Moving and Storage earns a 4.3/5 moveBuddha score with 43% positive customer reviews across 126 verified reviews. With 24 years in business and 5 trucks operating across California, Alex Moving and Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Alex Moving and Storage
Is Alex Moving and Storage a legitimate, licensed mover?
Yes. Alex Moving and Storage holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the California state regulator database.
How does Alex Moving and Storage's review score compare to other California movers?
Alex Moving and Storage earns 43% positive customer reviews across 126 verified customer reviews. Its composite moveBuddha score is 4.3/5.
Why is Alex Moving and Storage's Yelp rating lower than other sources?
Alex Moving and Storage's 2.1/5 Yelp rating across 72 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Alex Moving and Storage offer?
Alex Moving and Storage is a full-service mover operating in California. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Alex Moving and Storage require a deposit?
Deposit requirements for Alex Moving and Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Alex Moving and Storage been in business?
Alex Moving and Storage has been in business for 24 years, founded in 2002. The company holds active FMCSA registration.
Is Alex Moving and Storage associated with a van line?
Yes. Alex Moving and Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right San Bernardino moving company?
To pick the best San Bernardino mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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