Smooth Move & Delivery Review 2026 (Stamford, CT)
Fact Checked by:
Positive
Reviews
97%
across 378 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
11
founded 2015
FMCSA
Status
Active
Smooth Move & Delivery is a 4.4/5-rated Connecticut full-service mover, operating since 2015 (11 years in business). Smooth Move & Delivery earns 97% positive reviews across 378 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Smooth Move & Delivery at a glance
- Track record: 11 years in business with 97% positive customer reviews (378 verified reviews)
- Scale: 4 trucks operating across Connecticut
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
Smooth Move & Delivery's services
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 67% of Waterbury movers (60% nationally)
What this Smooth Move & Delivery review covers
Affordable rates
Flexibility
Good communication
Efficient service
Respectful of property
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Smooth Move & Delivery has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Smooth Move & Delivery has about 97% positive reviews across roughly 378 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smooth Move & Delivery.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Smooth Move & Delivery emphasizes clear communication, careful handling.
Recent reviews
I have used Smooth Move & Delivery twice in the last few years. Both experiences were great from start to finish. Things to love: clear communication throughout, accurate quotes, reasonable prices, and speedy yet careful moving. Highly recommended!
Every step of my move was easy and seamless. Kasey was exceptional and attentive with all of my changes. On moving day, Roger, Pat, and Adonay completed my move, including a third-floor walkup, with efficiency and professionalism.
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What do customers say about Smooth Move & Delivery?
Smooth Move & Delivery pulls in 97% positive reviews out of 378 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Smooth Move & Delivery
- Affordable rates: Many reviewers found Smooth Move & Delivery to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Smooth Move & Delivery was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from Smooth Move & Delivery throughout the moving process.
- Efficient service: Many customers praise Smooth Move & Delivery for completing moves smoothly and with minimal downtime.
- Respectful of property: Customers appreciated how carefully Smooth Move & Delivery's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Smooth Move & Delivery
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Broken promises: Customers noted instances where Smooth Move & Delivery failed to deliver on services that were initially guaranteed.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Smooth Move & Delivery? Tell us how it went.
Leave a ReviewPositive Smooth Move & Delivery Reviews
I have used Smooth Move & Delivery twice in the last few years. Both experiences were great from start to finish. Things to love: clear communication throughout, accurate quotes, reasonable prices, and speedy yet careful moving. Highly recommended!
Lisa Pfaff, Google
Every step of my move was easy and seamless. Kasey was exceptional and attentive with all of my changes. On moving day, Roger, Pat, and Adonay completed my move, including a third-floor walkup, with efficiency and professionalism.
Kaitlyn Walsh, Google
Reasonably and reliably priced with no surprises and great communication! Movers on site were very professional and kind. Will be using them for our next move, eventually!
Negative Smooth Move & Delivery Reviews
Congo Nutrition, Google
During my move, my new 85-inch Samsung TV, which cost approximately $2,000, was damaged beyond repair. A piece of my wardrobe was also damaged, and the door no longer closes properly.
Dipesh Kapadia, Google
Dismantling our treadmill was a known requirement of the move, yet the crew was sent without the expertise needed. The company assured us that a team would return within a week; after payment was made, communication stopped.
Yelp
Movers were not careful and broke several things, damaged an outlet cover at the old apartment and lost an important power cord that went with a baby swing.
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Is Smooth Move & Delivery licensed & insured?
Yes. Smooth Move & Delivery is FMCSA-registered and active, operating under the legal name SMOOTH MOVE & DELIVERY LLC. The company runs 4 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/10/2026 |
| Fleet size | 4 power units | 07/10/2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify Smooth Move & Delivery's active status on the Connecticut licensed movers database.
Smooth Move & Delivery locations
Smooth Move & Delivery has 2 locations:
- Smooth Move & Delivery (headquarters)
- Norwalk
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How moveBuddha rated Smooth Move & Delivery
Smooth Move & Delivery earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Waterbury movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Smooth Move & Delivery | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Smooth Move & Delivery
Storage support, flexible scheduling: 378 reviews are in, and 97% of them are positive. Customers value responsive scheduling, fair quotes, efficient crews, careful handling, packing, and smooth local or interstate moves, although a few report damaged belongings. Other complaints mention planning errors and unsafe driving.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Smooth Move & Delivery cost?
Smooth Move & Delivery does not publish standard hourly rates or flat-fee pricing publicly. Movers in Waterbury charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Connecticut moving costs across all home sizes and service types, see our Connecticut moving cost guide.
Estimated for a typical 2-3 bedroom Connecticut move
$1,085 – $2,500
How does Smooth Move & Delivery compare to other Waterbury movers?
Smooth Move & Delivery ranks alongside the top full-service movers in Waterbury on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Waterbury movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
96% | A+ | ||
|
4.5 |
98% | A+ | ||
|
4.58 |
85% | A+ | ||
|
4.58 |
83% | F | ||
|
4.52 |
92% | A+ | ||
|
4.52 |
98% | A+ | ||
|
4.48 |
69% | A+ | ||
|
4.36 |
70% | A | ||
|
4.58 |
96% | A+ | ||
|
4.34 |
88% | A+ |
How Smooth Move & Delivery's ratings compare to other Waterbury movers
Smooth Move & Delivery earns a higher-than-average Yelp rating (4.7/5) across the 94 movers analyzed in Waterbury, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Smooth Move & Delivery | 4.7/5 | -- |
| Waterbury movers | 3.2/5 | 94 movers |
| Connecticut movers | 3.3/5 | 112 movers |
Final verdict: Smooth Move & Delivery
Smooth Move & Delivery earns a 4.4/5 moveBuddha score, backed by 97% positive customer reviews across 378 verified reviews. Over 11 years in business and 4 trucks operating across Connecticut, Smooth Move & Delivery has built a reputation for affordable rates and flexibility, making it worth a look for your Connecticut move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Smooth Move & Delivery
How do I choose the right Waterbury moving company?
To pick the best Waterbury mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Smooth Move & Delivery a legitimate, licensed mover?
Yes, Smooth Move & Delivery is FMCSA-registered and active, operating 4 trucks. You can verify their licensing status on the Connecticut state regulator database.
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