Smooth Move Charleston Review
Fact Checked by:
Positive Reviews
94%
across 270 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
12
founded 2014
Smooth Move Charleston is a 4.7/5-rated South Carolina full-service mover, operating since 2014 (12 years in business). Smooth Move Charleston earns 94% positive reviews across 270 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Smooth Move Charleston at a glance
- Track record: 12 years in business with 94% positive customer reviews across 270 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Smooth Move Charleston has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Smooth Move Charleston has about 94% positive reviews across roughly 270 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Smooth Move Charleston.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Smooth Move Charleston emphasizes clear communication, careful handling.
Recent reviews
"Julius and his partner handled the actual move with unmatched care and attention to detail. Every fragile item was expertly wrapped, and multiple TVs arrived without a scratch. The entire process was smooth, affordable, and stress-free."
"A very smooth moving experience. The 3 man crew was on time. Protected the walls and stairs, wrapped all the furniture and loaded with care. The team was polite, timely and professional. Best of all finished well under their estimated time."
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What do customers say about Smooth Move Charleston?
Across 270 verified customer reviews from multiple platforms, 94% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Smooth Move Charleston
- Efficient service: Many customers praise Smooth Move Charleston for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Smooth Move Charleston's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Smooth Move Charleston's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Smooth Move Charleston throughout the moving process.
- Quick moving process: The team at Smooth Move Charleston often gets the job done faster than expected, saving clients time.
Most common complaints about Smooth Move Charleston
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Lack of communication: Poor or inconsistent updates from Smooth Move Charleston left some customers feeling in the dark.
Positive Smooth Move Charleston Reviews
Forest James, Google
"Julius and his partner handled the actual move with unmatched care and attention to detail. Every fragile item was expertly wrapped, and multiple TVs arrived without a scratch. The entire process was smooth, affordable, and stress-free."
Jackson Beall, Google
"A very smooth moving experience. The 3 man crew was on time. Protected the walls and stairs, wrapped all the furniture and loaded with care. The team was polite, timely and professional. Best of all finished well under their estimated time."
"The crew was super friendly, professional, and efficient. They handled our things with care and attention to detail, tackling a tricky split-level foyer with ease. 10/10 recommend!"
Negative Smooth Move Charleston Reviews
Yelp
"The worst. They broke my stuff, lost entire pieces of furniture, were supposed to pack up the kitchen but left behind piles of items in the cabinets. When we got to the place I was moving to, they were sullen and annoyed..."
Yelp
"We hired Smooth Move to relocate my parents to a senior facility; the amount of damage is almost unbelievable—gouges, cracked TV, smashed washing machine panel...In following up, they have been unsympathetic and unresponsive."
Yelp
"I had a terrible experience...The movers broke a number of our furniture pieces and blamed it on the shifting on the truck. The movers were also HOURS late showing up and no explanation. Rude, inexperienced, and very unprofessional."
How moveBuddha rated Smooth Move Charleston
Smooth Move Charleston earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Smooth Move Charleston | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Smooth Move Charleston
Moving with Smooth Move Charleston means you'll likely be impressed. Out of 270 customer inputs, 94% praised the company for efficient service, professional staff, careful handling of possessions, clear communication, and a smooth moving process. Multiple people noted easy scheduling, as well as fast, cautious crews that often finished under budget and with no surprises. Customers described their moves as stress-free with property and valuables respected throughout. Hardworking, fast-moving teams and personable attitudes have made these movers stand out when compared to others in the industry. Negative input made up just 5%, with issues concentrated around property damage, unprofessional conduct, or communication gaps. These incidents involved broken or lost items and inconsistent follow-up, which customers found frustrating. Overall, most people felt their belongings were handled safely and the staff was knowledgeable and courteous. Few companies in Charleston earn the consistent, high marks for reliability and skill Smooth Move Charleston receives from its customers.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Smooth Move Charleston cost?
Smooth Move Charleston does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical South Carolina moving costs across all home sizes and service types, see our South Carolina moving cost guide.
How does Smooth Move Charleston compare to other Charleston movers?
Smooth Move Charleston ranks alongside the top full-service movers in Charleston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charleston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
94% | A+ | ||
|
4.48 |
62% | A | ||
|
4.42 |
90% | A+ | ||
|
4.2 |
89% | A+ | ||
|
4.34 |
52% | A+ | ||
4.12 |
46% | N/A | ||
|
3.92 |
95% | N/A | ||
|
3.92 |
90% | N/A |
How Smooth Move Charleston's ratings compare to other Charleston movers
Smooth Move Charleston earns a higher-than-average Yelp rating (4.2/5) across the 10 movers analyzed in Charleston, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Smooth Move Charleston | 4.2/5 | -- |
| Charleston movers | 3.1/5 | 10 movers |
| South Carolina movers | 3.2/5 | 52 movers |
Final verdict: Smooth Move Charleston
Smooth Move Charleston earns a 4.7/5 moveBuddha score with 94% positive customer reviews across 270 verified reviews. With 12 years in business, Smooth Move Charleston is a solid option to consider for South Carolina moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Smooth Move Charleston
How does Smooth Move Charleston's review score compare to other South Carolina movers?
Smooth Move Charleston earns 94% positive customer reviews across 270 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Smooth Move Charleston offer?
Smooth Move Charleston is a full-service mover operating in South Carolina. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Smooth Move Charleston require a deposit?
Deposit requirements for Smooth Move Charleston depend on the type and timing of your move. Most South Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Smooth Move Charleston been in business?
Smooth Move Charleston has been in business for 12 years, founded in 2014.
How do I choose the right Charleston moving company?
To pick the best Charleston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Smooth Move Charleston?
Compare Smooth Move Charleston's quote against other top South Carolina movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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