Central Van & Storage, Inc. Review 2026 (Charleston, WV)
Fact Checked by:
Positive
Reviews
75%
across 16 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
29
founded 1997
FMCSA
Status
Active
Satisfactory rating
Central Van & Storage, Inc. is a 4.6/5-rated West Virginia full-service mover, operating since 1997 (29 years in business). Central Van & Storage, Inc. earns 75% positive reviews across 16 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,056 trucks. All ratings reflect moveBuddha's independent analysis.
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Central Van & Storage, Inc. at a glance
- Track record: 29 years in business with 75% positive customer reviews (16 verified reviews)
- Scale: 1,056 trucks operating across West Virginia
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Central Van & Storage, Inc.'s services
- Full-service moving
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 40% of Charleston movers (85% nationally)
- Piano moving: A specialty offered by 60% of Charleston movers (71% nationally)
What this Central Van & Storage, Inc. review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Central Van & Storage, Inc. has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Central Van & Storage, Inc. has about 75% positive reviews across roughly 16 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Central Van & Storage, Inc..
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Central Van & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
"The movers sent (John, John and Malaki) were super friendly, professional, and very hard working...They took such good care to pack everything...Couldn’t recommend this company enough!"
"Josh handled everything with care and professionalism...The moving crew was very friendly and handled everything that my Mother needed...stress free for me. I really appreciate it! Highly recommend Central Van Lines in Beckley, WV!"
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What do customers say about Central Van & Storage, Inc.?
Central Van & Storage, Inc. pulls in 75% positive reviews out of 16 verified ratings from multiple platforms, 25% negative, and 0% neutral.
What customers like most about Central Van & Storage, Inc.
- Professional and polite staff: Customers say the Central Van & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Central Van & Storage, Inc.'s attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Central Van & Storage, Inc. throughout the moving process.
- Efficient service: Many customers praise Central Van & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Central Van & Storage, Inc.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Central Van & Storage, Inc. Reviews
Andrew Adkins, Google
"The movers sent (John, John and Malaki) were super friendly, professional, and very hard working...They took such good care to pack everything...Couldn’t recommend this company enough!"
Shawn Hanshew, Google
"Josh handled everything with care and professionalism...The moving crew was very friendly and handled everything that my Mother needed...stress free for me. I really appreciate it! Highly recommend Central Van Lines in Beckley, WV!"
Lana Chandler, Google
"Several pieces of my furniture are old and fragile. The guys got everything to my new home without any problems. They did an awesome job wrapping and protecting everything. Brian, Victor and Zach were easy to work with, courteous, pleasant and careful..."
Negative Central Van & Storage, Inc. Reviews
Yelp
"They damaged my brand new house and a humidifier...Then they brought the first load from the apartment, they damaged and tore up the walls in my new house...no damage claims would be paid."
Yelp
"After having an estimator come...they sent too small of a truck resulting in the need for 2 trips...my final bill was 50% more than the estimate. They would not even try to meet me in the middle..."
Yelp
"When we began to unpack our storage unit, we realized we had items missing. I would recommend anyone who is loading into a storage unit to go item by item...hoping to get some compensation back for the lost items."
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Is Central Van & Storage, Inc. licensed & insured?
Yes. Central Van & Storage, Inc. is FMCSA-registered and active, operating under the legal name ALLIED VAN LINES INC. It carries a satisfactory FMCSA safety rating. The company runs 1,056 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/10/2026 |
| Safety rating | Satisfactory | 05/10/2026 |
| Fleet size | 1,056 power units | 05/10/2026 |
| FMCSA inspections | 1 total inspections | 05/10/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
In the Mountaineer State, the state’s Public Service Commission oversees local and intrastate movers. The commission strives to support and promote the interests of both businesses and consumers, and those interested in hiring an in-state mover can browse the Commission’s Regulated Motor Carrier Database to verify that they’re reputable businesses in good standing. You can verify Central Van & Storage, Inc.'s active status on the West Virginia licensed movers database.
Central Van & Storage, Inc. locations
Central Van & Storage, Inc. has 2 locations:
- Central Van & Storage, Inc. (headquarters)
- Huntington
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How moveBuddha rated Central Van & Storage, Inc.
Central Van & Storage, Inc. earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.1/5 average among Charleston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Central Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Central Van & Storage, Inc.
Central Van & Storage, Inc. stands out for reliable and professional movers, backed by 75% positive customer feedback from 16 reviews. Customers consistently praised friendly staff, careful item handling, strong communication, and efficient moving processes. Helpful movers and organized service frequently set them apart from competitors. Some clients reported major concerns, including damages to homes, missing items, and unexpectedly high final costs. Negative experiences mainly centered on property damage and billing disputes. Central Van & Storage earns strong recommendations for care and professionalism, but those hiring them should pay attention to cost estimates and document all belongings carefully.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Central Van & Storage, Inc. cost?
Central Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
Estimated for a typical 2-3 bedroom West Virginia move
$1,321 – $2,729
How does Central Van & Storage, Inc. compare to other Charleston movers?
Central Van & Storage, Inc. ranks alongside the top full-service movers in Charleston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charleston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
75% | A+ | ||
4.0 |
89% | N/A | ||
|
3.98 |
93% | N/A | ||
|
4.26 |
50% | A+ | ||
|
3.84 |
93% | N/A | ||
|
3.78 |
91% | NR | ||
|
3.62 |
95% | N/A |
How Central Van & Storage, Inc.'s ratings compare to other Charleston movers
Central Van & Storage, Inc.'s Yelp rating (3.1/5) is in line with the average across the 5 movers analyzed in Charleston, which carry an average Yelp rating of 3.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Central Van & Storage, Inc. | 3.1/5 | -- |
| Charleston movers | 3.4/5 | 5 movers |
| West Virginia movers | 3.4/5 | 10 movers |
Final verdict: Central Van & Storage, Inc.
Central Van & Storage, Inc. earns a 4.6/5 moveBuddha score, backed by 75% positive customer reviews across 16 verified reviews. Over 29 years in business and 1,056 trucks operating across West Virginia, Central Van & Storage, Inc. has built a reputation for professional and polite staff and careful handling, making it worth a look for your West Virginia move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Central Van & Storage, Inc.
Does Central Van & Storage, Inc. require a deposit?
How much deposit Central Van & Storage, Inc. asks for depends on your move type and timing. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Central Van & Storage, Inc. been in business?
Central Van & Storage, Inc. has been in business for 29 years, founded in 1997. The company is FMCSA-registered and active.
Is Central Van & Storage, Inc. associated with a van line?
Yes, Central Van & Storage, Inc. is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Charleston moving company?
To pick the best Charleston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Central Van & Storage, Inc. offer piano moving?
Yes, Central Van & Storage, Inc. offers piano moving. That's a specialty only 60% of Charleston movers provide, compared to 71% nationally.
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