Positive Moves Review 2026 (Charleston, WV)
Fact Checked by:
Positive
Reviews
91%
across 95 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
Positive Moves is a 3.9/5-rated West Virginia full-service mover. Positive Moves earns 91% positive reviews across 95 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Positive Moves at a glance
- Industry experience: 4.14/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.76/5
Positive Moves' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 50% of Charleston movers (60% nationally)
- Piano moving: A specialty offered by 17% of Charleston movers (40% nationally)
What this Positive Moves review covers
Affordable rates
Quick response times
Flexibility
Friendly and approachable staff
Quick moving process
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Positive Moves has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Positive Moves has about 91% positive reviews across roughly 95 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Positive Moves.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Positive Moves emphasizes clear communication, careful handling.
Recent reviews
They were FAST, FRIENDLY and AFFORDABLE!
Needed furniture moved within a couple days and had no luck after calling several different places. Positive Moves answered and said they would be here the next morning.
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What do customers say about Positive Moves?
Positive Moves pulls in 91% positive reviews out of 95 verified ratings from multiple platforms, 10% negative, and 0% neutral.
What customers like most about Positive Moves
- Affordable rates: Many reviewers found Positive Moves to be more budget-friendly than competitors without sacrificing quality.
- Quick response times: Customer support at Positive Moves was often noted for responding to questions or concerns almost immediately
- Flexibility: Clients liked that Positive Moves was willing to adjust schedules or accommodate last-minute changes.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Positive Moves.
- Quick moving process: The team at Positive Moves often gets the job done faster than expected, saving clients time.
Most common complaints about Positive Moves
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with Positive Moves? Tell us how it went.
Leave a ReviewPositive Positive Moves Reviews
They were FAST, FRIENDLY and AFFORDABLE!
Needed furniture moved within a couple days and had no luck after calling several different places. Positive Moves answered and said they would be here the next morning.
Scheduling was super easy despite multiple delays and changes. Dallas was patient, professional, and flexible each time we called.
Negative Positive Moves Reviews
They showed up two hours late and only had two movers instead of the three promised.
During the move, their truck door repeatedly slammed onto my solid wood king headboard, destroying a corner. Afterward, they stopped responding to my insurance requests.
I had several missing items that didn’t make it to storage. I contacted the company and received no response.
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How moveBuddha rated Positive Moves
Positive Moves earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.1/5 average among Charleston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Positive Moves | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Positive Moves
Last-minute help, heavy-haul strength: Out of 95 customer reviews, 90% are positive and frequently mention quick response, same-day availability, fair prices, and courteous crews. Customers praise careful handling of heavy and fragile belongings, though a few report damage or missing items. Less satisfied customers cite late arrivals and insufficient crews.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Positive Moves cost?
Positive Moves does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
Estimated for a typical 2-3 bedroom West Virginia move
$1,311 – $2,719
How does Positive Moves compare to other Charleston movers?
Positive Moves ranks alongside the top full-service movers in Charleston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charleston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
77% | A+ | ||
3.98 |
90% | A+ | ||
|
3.98 |
93% | N/A | ||
|
4.02 |
89% | N/A | ||
|
3.9 |
91% | N/A | ||
|
4.16 |
59% | A+ | ||
|
3.76 |
91% | N/A | ||
|
3.62 |
95% | N/A |
How Positive Moves' ratings compare to other Charleston movers
Positive Moves' Yelp rating (2.0/5) is lower than the average across the 6 movers analyzed in Charleston, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Positive Moves | 2.0/5 | -- |
| Charleston movers | 3.3/5 | 6 movers |
| West Virginia movers | 3.4/5 | 10 movers |
Final verdict: Positive Moves
Positive Moves earns a 3.9/5 moveBuddha score, backed by 91% positive customer reviews across 95 verified reviews. Positive Moves has built a reputation for affordable rates and quick response times, making it worth a look for your West Virginia move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Positive Moves
What services does Positive Moves offer?
Positive Moves is a full-service mover operating in West Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Positive Moves require a deposit?
How much deposit Positive Moves asks for depends on your move type and timing. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Positive Moves been in business?
Positive Moves' exact founding year is not publicly listed.
How do I choose the right Charleston moving company?
To pick the best Charleston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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