Positive Moves Review
Fact Checked by:
Positive Reviews
93%
across 91 reviews
moveBuddha Score
3.9/5
based on moveBuddha methodology
Positive Moves is a 3.9/5-rated West Virginia full-service mover. Positive Moves earns 93% positive reviews across 91 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Positive Moves at a glance
- Industry experience: 4.14/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.76/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Positive Moves has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Positive Moves has about 93% positive reviews across roughly 91 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Positive Moves.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Positive Moves emphasizes clear communication, careful handling.
Recent reviews
"They arrived on time and were well prepared with straps, blankets, and tools. They worked well together, communicated very well, and were careful with our things. Would 100% recommend them!"
"Positive Moves was fast, friendly, and affordable! Scheduling was easy and they worked efficiently. Highly recommend!"
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What do customers say about Positive Moves?
Across 91 verified customer reviews from multiple platforms, 93% are positive, 7% are negative, and 0% are neutral.
What customers like most about Positive Moves
- Professional and polite staff: Customers say the Positive Moves's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Positive Moves for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Positive Moves's attention to detail.
- Quick moving process: The team at Positive Moves often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Positive Moves.
Most common complaints about Positive Moves
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Positive Moves clients.
Positive Positive Moves Reviews
"They arrived on time and were well prepared with straps, blankets, and tools. They worked well together, communicated very well, and were careful with our things. Would 100% recommend them!"
"Positive Moves was fast, friendly, and affordable! Scheduling was easy and they worked efficiently. Highly recommend!"
"Professional, careful, and respectful. I really enjoyed having them in my home. They worked hard and never took a break. Highly recommended!"
Negative Positive Moves Reviews
"They showed up 2 hours late with only 2 movers instead of 3. After multiple calls, no one ever followed up about our missing pet. Wouldn’t recommend this company."
"Solid wood headboard was damaged and the company provided no help despite insurance. Ceased responding to requests. Be warned!"
"Totally unprofessional. Ripped all my garment bags and broke totes. Only sent 1 mover who rushed and threw items. Worst company ever."
How moveBuddha rated Positive Moves
Positive Moves earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Positive Moves | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Positive Moves
Moving day made simple—Positive Moves earns high marks from customers, with 93% of feedback noting prompt, professional, and friendly service. Input consistently highlights the staff's efficiency, careful handling, and polite demeanor. Customers appreciate fast work, competitive rates, and workers who go the extra mile, even in difficult conditions. Reports of organized crews and effective communication set this company apart from the average mover. On the downside, the small number of negative reviews mention issues such as property damage, late arrivals, and unexpected charges. These problems, while rare, raise concerns about consistency and responsiveness. Compared to others in the industry, Positive Moves receives standout praise for professionalism and care—with a few exceptions where service did not meet expectations.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Positive Moves cost?
Positive Moves does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
How does Positive Moves compare to other Charleston movers?
Positive Moves ranks alongside the top full-service movers in Charleston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charleston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
75% | A+ | ||
3.98 |
93% | N/A | ||
|
3.94 |
89% | N/A | ||
|
4.16 |
50% | A+ | ||
|
3.9 |
93% | N/A | ||
|
3.78 |
91% | NR | ||
|
3.7 |
95% | N/A |
How Positive Moves's ratings compare to other Charleston movers
Positive Moves's Yelp rating (2.0/5) is lower than the average across the 5 movers analyzed in Charleston, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Positive Moves | 2.0/5 | -- |
| Charleston movers | 3.3/5 | 5 movers |
| West Virginia movers | 3.3/5 | 10 movers |
Final verdict: Positive Moves
Positive Moves earns a 3.9/5 moveBuddha score with 93% positive customer reviews across 91 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Positive Moves
How does Positive Moves's review score compare to other West Virginia movers?
Positive Moves earns 93% positive customer reviews across 91 verified customer reviews. Its composite moveBuddha score is 3.9/5.
Why is Positive Moves's Yelp rating lower than other sources?
Positive Moves's 2.0/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Positive Moves offer?
Positive Moves is a full-service mover operating in West Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Positive Moves require a deposit?
Deposit requirements for Positive Moves depend on the type and timing of your move. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Positive Moves been in business?
Positive Moves's exact founding year is not publicly listed.
How do I choose the right Charleston moving company?
To pick the best Charleston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Positive Moves?
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