Watts Brothers Moving and Storage Systems Review
Fact Checked by:
Positive Reviews
50%
across 34 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
37
founded 1989
Watts Brothers Moving and Storage Systems is a 4.2/5-rated West Virginia full-service mover, operating since 1989 (37 years in business). Watts Brothers Moving and Storage Systems earns 50% positive reviews across 34 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Watts Brothers Moving and Storage Systems at a glance
- Track record: 37 years in business with 50% positive customer reviews across 34 verified reviews.
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Affordable rates
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Watts Brothers Moving and Storage Systems has been in business for 37 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Watts Brothers Moving and Storage Systems has about 50% positive reviews across roughly 34 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Watts Brothers Moving and Storage Systems.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Watts Brothers Moving and Storage Systems emphasizes clear communication, careful handling.
Recent reviews
Watts was on time, polite, thorough and genuinely concerned about our property. They worked well together and placed our furniture throughout the house. Highly recommend them.
They moved us into their storage unit and later to Florida. Great communicators, professional, punctual, and careful with my furniture. Their quote was less than a national chain.
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What do customers say about Watts Brothers Moving and Storage Systems?
Across 34 verified customer reviews from multiple platforms, 50% are positive, 50% are negative, and 0% are neutral.
What customers like most about Watts Brothers Moving and Storage Systems
- Professional and polite staff: Customers say the Watts Brothers Moving and Storage Systems's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Watts Brothers Moving and Storage Systems's attention to detail.
- Efficient service: Many customers praise Watts Brothers Moving and Storage Systems for completing moves smoothly and with minimal downtime.
- Affordable rates: Many reviewers found Watts Brothers Moving and Storage Systems to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Watts Brothers Moving and Storage Systems throughout the moving process.
Most common complaints about Watts Brothers Moving and Storage Systems
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Watts Brothers Moving and Storage Systems.
Positive Watts Brothers Moving and Storage Systems Reviews
Watts was on time, polite, thorough and genuinely concerned about our property. They worked well together and placed our furniture throughout the house. Highly recommend them.
They moved us into their storage unit and later to Florida. Great communicators, professional, punctual, and careful with my furniture. Their quote was less than a national chain.
Such a wonderful experience. The movers were friendly and placed everything exactly where I wanted. They made a stressful situation a lot easier.
Negative Watts Brothers Moving and Storage Systems Reviews
TLDR: WORST MOVING EXPERIENCE EVER. Movers left half our items, failed to pack as agreed, and $20K in jewelry was stolen. Police were contacted.
I packed my apartment myself, movers arrived late, didn’t finish by closing, and I had to hire another company. Never got a call back after complaints.
Broken furniture, mishandled cartons labeled 'fragile,' did not meet contractual obligations, and shattered irreplaceable items. Horrible experience.
How moveBuddha rated Watts Brothers Moving and Storage Systems
Watts Brothers Moving and Storage Systems earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Watts Brothers Moving and Storage Systems | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Watts Brothers Moving and Storage Systems
Feedback paints a clear divide: Watts Brothers Moving and Storage Systems is praised for having professional, polite staff, handling items with care, working efficiently, offering good rates, and maintaining solid communication. Half of all customer input highlights smooth moves, careful handling, and courteous movers—traits that set them above many local competitors for timely service and affordability. But equally frequent are strong reports of lost valuables, damaged furniture, and unreliable timing. Several customers mention misplacement or theft of personal items and lack of follow-up from management, concerns rarely seen in top-performing moving companies. While many point to a hassle-free, professional experience, others caution against major service and trust issues. Out of 34 reviews, 50% are positive, and 50% negative, making the choice less than straightforward for those considering this company.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Watts Brothers Moving and Storage Systems cost?
Watts Brothers Moving and Storage Systems does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
How does Watts Brothers Moving and Storage Systems compare to other Huntington movers?
Watts Brothers Moving and Storage Systems ranks alongside the top full-service movers in Huntington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Huntington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.3 |
33% | A+ | ||
|
4.2 |
50% | A+ | ||
3.78 |
91% | NR | ||
|
3.98 |
93% | N/A | ||
|
3.94 |
89% | N/A | ||
|
3.8 |
93% | N/A |
How Watts Brothers Moving and Storage Systems's ratings compare to other Huntington movers
Watts Brothers Moving and Storage Systems's Yelp rating (2.0/5) is lower than the average across the 7 movers analyzed in Huntington, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Watts Brothers Moving and Storage Systems | 2.0/5 | -- |
| Huntington movers | 3.2/5 | 7 movers |
| West Virginia movers | 3.3/5 | 10 movers |
Final verdict: Watts Brothers Moving and Storage Systems
Watts Brothers Moving and Storage Systems earns a 4.2/5 moveBuddha score with 50% positive customer reviews across 34 verified reviews. With 37 years in business, Watts Brothers Moving and Storage Systems is a solid option to consider for West Virginia moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Watts Brothers Moving and Storage Systems
How does Watts Brothers Moving and Storage Systems's review score compare to other West Virginia movers?
Watts Brothers Moving and Storage Systems earns 50% positive customer reviews across 34 verified customer reviews. Its composite moveBuddha score is 4.2/5.
Why is Watts Brothers Moving and Storage Systems's Yelp rating lower than other sources?
Watts Brothers Moving and Storage Systems's 2.0/5 Yelp rating across 5 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Watts Brothers Moving and Storage Systems offer?
Watts Brothers Moving and Storage Systems is a full-service mover operating in West Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Watts Brothers Moving and Storage Systems require a deposit?
Deposit requirements for Watts Brothers Moving and Storage Systems depend on the type and timing of your move. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Watts Brothers Moving and Storage Systems been in business?
Watts Brothers Moving and Storage Systems has been in business for 37 years, founded in 1989.
How do I choose the right Huntington moving company?
To pick the best Huntington mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Watts Brothers Moving and Storage Systems?
Compare Watts Brothers Moving and Storage Systems's quote against other top West Virginia movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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