Gilbert Moving & Storage Review
Fact Checked by:
Positive Reviews
97%
across 357 reviews
moveBuddha Score
4.8/5
based on moveBuddha methodology
Years in Business
9
founded 2017
Gilbert Moving & Storage is a 4.8/5-rated Arizona full-service mover, operating since 2017 (9 years in business). Gilbert Moving & Storage earns 97% positive reviews across 357 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Gilbert Moving & Storage at a glance
- Track record: 9 years in business with 97% positive customer reviews across 357 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gilbert Moving & Storage has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Gilbert Moving & Storage has about 97% positive reviews across roughly 357 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gilbert Moving & Storage. Discounts may be available for groups like seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gilbert Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"They were professional, quick, friendly, organized, and I am beyond grateful for all the work they saved me. Flat rate pricing well within my budget. For a no-hassle, stress-free move, definitely give these guys a call!"
"Everything got moved promptly. Nothing got damaged. The crew was communicative, transparent, and polite. Highly recommend this moving company. Jarred and moved everything safely."
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What do customers say about Gilbert Moving & Storage?
Across 357 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 0% are neutral.
What customers like most about Gilbert Moving & Storage
- Efficient service: Many customers praise Gilbert Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gilbert Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Gilbert Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Gilbert Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Gilbert Moving & Storage throughout the moving process.
Most common complaints about Gilbert Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Gilbert Moving & Storage clients.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
Positive Gilbert Moving & Storage Reviews
Pamela Hood, Google
"They were professional, quick, friendly, organized, and I am beyond grateful for all the work they saved me. Flat rate pricing well within my budget. For a no-hassle, stress-free move, definitely give these guys a call!"
Kiernan Daley, Google
"Everything got moved promptly. Nothing got damaged. The crew was communicative, transparent, and polite. Highly recommend this moving company. Jarred and moved everything safely."
"Jaime and crew did an amazing job on our move. They made sure all the furniture was wrapped and well protected. They were fast, efficient, courteous and kind. Very reasonable price wise."
Negative Gilbert Moving & Storage Reviews
"Quoted to move a safe upstairs. Unable to get safe upstairs. Dropped safe in entryway cracking the tile, cracked piano, broke display plastic on arcade game. None fixed in 9 months. Refused payment until fixed."
Yelp
"Service was decent and the moving employees were great. Unfortunately, the moving truck hit my vehicle and cost thousands in damage. They wouldn't pay for anything. Then found out they do not have insurance."
Yelp
"Most of my kitchen stuff is broken. My lateral file can't open. Owner still hasn't done anything. They tried to bill me for a 10X30 unit and stuffed it in a 10X20."
How moveBuddha rated Gilbert Moving & Storage
Gilbert Moving & Storage earns a 4.8/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gilbert Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gilbert Moving & Storage
From start to finish, Gilbert Moving & Storage earns a strong reputation for efficient service and careful handling of belongings. Analysis of 357 feedback entries shows 96.6% were positive. Customers frequently describe the team as professional, polite, and quick-moving, with standout communication from booking to completion. Many highlight that movers handle items with care and work efficiently to save clients time and money, leading to consistently stress-free moves. Transparent pricing and clear communication help eliminate surprises. On the other hand, the main negative input involves damage to property or belongings, disputes over unexpected charges, and issues with insurance claims or reimbursements. Compared to typical moving firms, the volume of positive input and level of detailed praise for staff professionalism stand out. While a small share reported problems with damage and compensation, most clients report a seamless and trustworthy experience, making Gilbert Moving & Storage a top choice among its competitors.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gilbert Moving & Storage cost?
Gilbert Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Gilbert Moving & Storage compare to other Gilbert movers?
Gilbert Moving & Storage ranks alongside the top full-service movers in Gilbert on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Gilbert movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.8 |
97% | A+ | ||
4.5 |
76% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.52 |
98% | A+ | ||
|
4.66 |
90% | A+ | ||
|
4.38 |
84% | A+ | ||
|
4.62 |
93% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.48 |
81% | F |
How Gilbert Moving & Storage's ratings compare to other Gilbert movers
Gilbert Moving & Storage earns a higher-than-average Yelp rating (4.6/5) across the 66 movers analyzed in Gilbert, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gilbert Moving & Storage | 4.6/5 | -- |
| Gilbert movers | 3.6/5 | 66 movers |
| Arizona movers | 3.6/5 | 98 movers |
Final verdict: Gilbert Moving & Storage
Gilbert Moving & Storage earns a 4.8/5 moveBuddha score with 97% positive customer reviews across 357 verified reviews. With 9 years in business, Gilbert Moving & Storage is a solid option to consider for Arizona moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gilbert Moving & Storage
How does Gilbert Moving & Storage's review score compare to other Arizona movers?
Gilbert Moving & Storage earns 97% positive customer reviews across 357 verified customer reviews. Its composite moveBuddha score is 4.8/5.
What services does Gilbert Moving & Storage offer?
Gilbert Moving & Storage is a full-service mover operating in Arizona. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gilbert Moving & Storage require a deposit?
Deposit requirements for Gilbert Moving & Storage depend on the type and timing of your move. Most Arizona full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gilbert Moving & Storage been in business?
Gilbert Moving & Storage has been in business for 9 years, founded in 2017.
How do I choose the right Gilbert moving company?
To pick the best Gilbert mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Gilbert Moving & Storage?
Compare Gilbert Moving & Storage's quote against other top Arizona movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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