Hands On Moving Review
Fact Checked by:
Positive Reviews
83%
across 288 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
12
founded 2014
FMCSA Status
Active
Satisfactory rating
Hands On Moving is a 4.7/5-rated Connecticut full-service mover, operating since 2014 (12 years in business). Hands On Moving earns 83% positive reviews across 288 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 212 trucks. All ratings reflect moveBuddha's independent analysis.
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Hands On Moving at a glance
- Track record: 12 years in business with 83% positive customer reviews across 288 verified reviews.
- Scale: 212 trucks operating across Connecticut
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hands On Moving has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Hands On Moving has about 83% positive reviews across roughly 288 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Hands On Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Hands On Moving emphasizes clear communication, careful handling.
Recent reviews
"Movers were great- showed up on time, were very friendly and professional. They took great care of my belongings and worked hard to make sure the move was completed on time. Highly recommend."
"Hands on Moving has moved me twice in the past year. Both times they were fantastic—responsive, polite, competent, professional, friendly, helpful—at fair prices. I will recommend the company to my friends."
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What do customers say about Hands On Moving?
Across 288 verified customer reviews from multiple platforms, 83% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Hands On Moving
- Professional and polite staff: Customers say the Hands On Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Hands On Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hands On Moving's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Hands On Moving throughout the moving process.
- Quick moving process: The team at Hands On Moving often gets the job done faster than expected, saving clients time.
Most common complaints about Hands On Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Hands On Moving clients.
Positive Hands On Moving Reviews
"Movers were great- showed up on time, were very friendly and professional. They took great care of my belongings and worked hard to make sure the move was completed on time. Highly recommend."
"Hands on Moving has moved me twice in the past year. Both times they were fantastic—responsive, polite, competent, professional, friendly, helpful—at fair prices. I will recommend the company to my friends."
"Great professionalism and on time. Hands on Moving kept excellent communication with me throughout the process. The job took 2 hours, and I appreciate them for that. I’ll recommend Hands on Moving, LLC to anyone."
Negative Hands On Moving Reviews
"Be prepared to spend more than quoted. They also took no responsibility for damage caused to flooring."
"Movers broke the legs on my couch and threw them out, damaged my headboard, and left behind a tote. Took 4 months for compensation. Service is horrible when belongings are damaged."
"BIG mistake! They lost many of our belongings during storage. Nightmare trying to get reimbursed; the check didn’t cover replacement costs. Do not recommend Hands On Moving and Storage."
Neutral Hands On Moving Reviews
"I would have given 5 stars because the move went well but the owner needs to work on his social skills."
Rose Bender, Google
"Mediocre job—left behind boxes, forgot our monitor, and didn't bring tools. Fragile items were damaged. Three stars for effort, but I do not recommend."
Yelp
"The 3 movers were competent and careful. However, they had no supplies with them. Did a good job wrapping pieces with the blankets and tape we provided. Hope everything survived the cross-country move."
Is Hands On Moving licensed & insured?
Yes. Hands On Moving holds active FMCSA registration under the legal name NATIONAL VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 212 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/19/2026 |
| Safety rating | Satisfactory | 04/19/2026 |
| Fleet size | 212 power units | 04/19/2026 |
| FMCSA inspections | 0 total inspections | 04/19/2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify Hands On Moving's active status on the Connecticut licensed movers database.
How moveBuddha rated Hands On Moving
Hands On Moving earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Hands On Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Hands On Moving
Rave reviews dominate customer feedback for Hands On Moving. Out of 288 reviews analyzed, 83% of customers shared positive experiences. Clients routinely praise the professionalism, efficiency, careful handling of belongings, clear communication, and the swift moving process—making the company stand out among local movers. Many reviewers highlight friendly, polite crews who work hard, arrive on time, and handle items with care, matching or exceeding expectations set by competitors. Some customers note excellent value and straightforward booking. In contrast, negative feedback centers around damage to items, missing or lost belongings, and final charges higher than expected. A smaller portion of customers faced issues with lost items in storage and inconsistent compensation for damages, citing difficulties with follow-up and claims resolution. Neutral input typically points to minor mishaps or communication gaps, but rarely severe enough to overshadow the company’s strengths. Those seeking careful movers and professional service find Hands On Moving compares favorably to others, though complex moves or storage services warrant extra vigilance.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Hands On Moving cost?
Hands On Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Connecticut moving costs across all home sizes and service types, see our Connecticut moving cost guide.
How does Hands On Moving compare to other Waterbury movers?
Hands On Moving ranks alongside the top full-service movers in Waterbury on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Waterbury movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
94% | A+ | ||
|
4.58 |
97% | A+ | ||
|
4.44 |
89% | A+ | ||
|
4.7 |
83% | F | ||
|
4.52 |
66% | A+ | ||
|
4.5 |
79% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.44 |
99% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.48 |
77% | F |
How Hands On Moving's ratings compare to other Waterbury movers
Hands On Moving earns a higher-than-average Yelp rating (3.9/5) across the 43 movers analyzed in Waterbury, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Hands On Moving | 3.9/5 | -- |
| Waterbury movers | 3.2/5 | 43 movers |
| Connecticut movers | 3.3/5 | 54 movers |
Final verdict: Hands On Moving
Hands On Moving earns a 4.7/5 moveBuddha score with 83% positive customer reviews across 288 verified reviews. With 12 years in business and 212 trucks operating across Connecticut, Hands On Moving is a solid option to consider for Connecticut moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Hands On Moving
Is Hands On Moving a legitimate, licensed mover?
Yes. Hands On Moving holds active FMCSA registration. The company operates 212 trucks. You can verify their licensing status on the Connecticut state regulator database.
How does Hands On Moving's review score compare to other Connecticut movers?
Hands On Moving earns 83% positive customer reviews across 288 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Hands On Moving offer?
Hands On Moving is a full-service mover operating in Connecticut. The company operates 212 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Hands On Moving require a deposit?
Deposit requirements for Hands On Moving depend on the type and timing of your move. Most Connecticut full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Hands On Moving been in business?
Hands On Moving has been in business for 12 years, founded in 2014. The company holds active FMCSA registration.
How do I choose the right Waterbury moving company?
To pick the best Waterbury mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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