Hansen Bros Moving and Storage Review
Fact Checked by:
Positive Reviews
85%
across 367 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
136
founded 1890
FMCSA Status
Active
Satisfactory rating
Hansen Bros Moving and Storage is a 4.5/5-rated Washington full-service mover, operating since 1890 (136 years in business). Hansen Bros Moving and Storage earns 85% positive reviews across 367 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 46 trucks. All ratings reflect moveBuddha's independent analysis.
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Hansen Bros Moving and Storage at a glance
- Track record: 136 years in business with 85% positive customer reviews across 367 verified reviews.
- Scale: 46 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.66/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hansen Bros Moving and Storage has been in business for 136 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Hansen Bros Moving and Storage has about 85% positive reviews across roughly 367 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hansen Bros Moving and Storage. Discounts may be available for groups like students.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Hansen Bros Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"Hansen Bros was recommended to us by our dad's new assisted living facility. Our two movers were great. They wrapped everything well, including a few pieces of art that I hadn't wrapped myself. They were also able to disassemble a heavy recliner that was going to be tricky to get out of a room--I didn't know it even came apart! They reassembled it at the new apartment and made sure it worked. Everything was moved with care. Overall a great experience and I will definitely use Hansen Bros again!"
"Hansen Bros. delivered the best moving experience I've ever had. From thorough pre-move communications to consistently friendly, efficient movers who treated my things with the utmost care
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What do customers say about Hansen Bros Moving and Storage?
Across 367 verified customer reviews from multiple platforms, 85% are positive, 14% are negative, and 0% are neutral.
What customers like most about Hansen Bros Moving and Storage
- Professional and polite staff: Customers say the Hansen Bros Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Hansen Bros Moving and Storage's attention to detail.
- Efficient service: Many customers praise Hansen Bros Moving and Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Hansen Bros Moving and Storage throughout the moving process.
- Quick moving process: The team at Hansen Bros Moving and Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Hansen Bros Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Hansen Bros Moving and Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Hansen Bros Moving and Storage Reviews
"Hansen Bros was recommended to us by our dad's new assisted living facility. Our two movers were great. They wrapped everything well, including a few pieces of art that I hadn't wrapped myself. They were also able to disassemble a heavy recliner that was going to be tricky to get out of a room--I didn't know it even came apart! They reassembled it at the new apartment and made sure it worked. Everything was moved with care. Overall a great experience and I will definitely use Hansen Bros again!"
JENN REEVES, Google
"Hansen Bros. delivered the best moving experience I've ever had. From thorough pre-move communications to consistently friendly, efficient movers who treated my things with the utmost care — I couldn't recommend them more highly."
Colleen Kestner, Google
"Hansen Bros. handled our furniture move out and storage during a renovation. The team was professional, careful, and communicative throughout. Not a single item was damaged! I would recommend them for any future moves."
Negative Hansen Bros Moving and Storage Reviews
Yelp
"I will give Hansen Bros. 2 Stars because our belongings actually made it from Seattle to Idaho. Most expensive quote, delays on move out, damaged items, and packing was careless. Would not recommend them. "
Yelp
"Our move has been a total nightmare. Delivery was postponed twice, took 27 days, and belongings were missing. Communication was poor and demands for more money came before completion."
Yelp
"The entire process was completely unorganized. We had a signed contract and then they cancelled the move a day later. Had to reschedule multiple times with little to no notice. Very disappointing."
Is Hansen Bros Moving and Storage licensed & insured?
Yes. Hansen Bros Moving and Storage holds active FMCSA registration under the legal name HANSEN BROS TRANSFER & STORAGE CO INC. The company holds a satisfactory safety rating from the FMCSA. They operate 46 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/24/2026 |
| Safety rating | Satisfactory | 04/24/2026 |
| Fleet size | 46 power units | 04/24/2026 |
| FMCSA inspections | 0 total inspections | 04/24/2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify Hansen Bros Moving and Storage's active status on the Washington licensed movers database.
How moveBuddha rated Hansen Bros Moving and Storage
Hansen Bros Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Hansen Bros Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Hansen Bros Moving and Storage
Hansen Bros Moving and Storage gathers praise for professionalism, careful handling, and strong communication, with more than 85% of customer feedback describing positive interactions. Customers appreciate their efficient moving process, polite teams, and quick response times, especially compared to other companies. Many highlight the company’s ability to handle delicate items and manage complex moves with care. Their clear communication and friendly staff receive frequent commendation, separating them from competitors who often fail in these areas. Some negative feedback points to damage to items, lapses in communication, and delayed or unreliable delivery. Issues like broken furniture, hard-to-reach staff, or shifting delivery dates affect a minority of clients, more commonly reported during long-distance or storage-based moves. For those seeking a seamless, attentive, and professional team, Hansen Bros stands out in the local field, though customers requiring interstate moves or long-term storage should be aware of potential service gaps.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Hansen Bros Moving and Storage cost?
Hansen Bros Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Washington moving costs across all home sizes and service types, see our Washington moving cost guide.
How does Hansen Bros Moving and Storage compare to other Seattle movers?
Hansen Bros Moving and Storage ranks alongside the top full-service movers in Seattle on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Seattle movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
73% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.58 |
78% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
88% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
92% | A+ |
How Hansen Bros Moving and Storage's ratings compare to other Seattle movers
Hansen Bros Moving and Storage's Yelp rating (3.1/5) is lower than the average across the 62 movers analyzed in Seattle, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Hansen Bros Moving and Storage | 3.1/5 | -- |
| Seattle movers | 3.7/5 | 62 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: Hansen Bros Moving and Storage
Hansen Bros Moving and Storage earns a 4.5/5 moveBuddha score with 85% positive customer reviews across 367 verified reviews. With 136 years in business and 46 trucks operating across Washington, Hansen Bros Moving and Storage is a solid option to consider for Washington moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Hansen Bros Moving and Storage
Is Hansen Bros Moving and Storage a legitimate, licensed mover?
Yes. Hansen Bros Moving and Storage holds active FMCSA registration. The company operates 46 trucks. You can verify their licensing status on the Washington state regulator database.
How does Hansen Bros Moving and Storage's review score compare to other Washington movers?
Hansen Bros Moving and Storage earns 85% positive customer reviews across 367 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Hansen Bros Moving and Storage's Yelp rating lower than other sources?
Hansen Bros Moving and Storage's 3.1/5 Yelp rating across 133 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Hansen Bros Moving and Storage offer?
Hansen Bros Moving and Storage is a full-service mover operating in Washington. The company operates 46 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Hansen Bros Moving and Storage require a deposit?
Deposit requirements for Hansen Bros Moving and Storage depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Hansen Bros Moving and Storage been in business?
Hansen Bros Moving and Storage has been in business for 136 years, founded in 1890. The company holds active FMCSA registration.
How do I choose the right Seattle moving company?
To pick the best Seattle mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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