Jack & Jeff Transfer Co Review
Fact Checked by:
Positive Reviews
66%
across 47 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
108
founded 1918
Jack & Jeff Transfer Co is a 4.2/5-rated California full-service mover, operating since 1918 (108 years in business). Jack & Jeff Transfer Co earns 66% positive reviews across 47 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Jack & Jeff Transfer Co at a glance
- Track record: 108 years in business with 66% positive customer reviews across 47 verified reviews.
- Industry experience: 4.72/5
- Customer service: 3.58/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jack & Jeff Transfer Co has been in business for 108 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Jack & Jeff Transfer Co has about 66% positive reviews across roughly 47 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jack & Jeff Transfer Co.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Jack & Jeff Transfer Co emphasizes clear communication, careful handling.
Recent reviews
"The 2 gentlemen showed up on time, were extremely polite and thorough. In 3 hours the truck was full, unloaded into our storage and organized. No breakage or damage to our items. I would highly recommend them if you are moving."
"The office staff was super helpful in helping schedule our move... Not one nick or scratch, efficient, courteous and even moved again some large pieces of furniture the lady of the house decided to change at the last minute. We highly recommend this team! Made ours a smooth move."
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What do customers say about Jack & Jeff Transfer Co?
Across 47 verified customer reviews from multiple platforms, 66% are positive, 32% are negative, and 2% are neutral.
What customers like most about Jack & Jeff Transfer Co
- Professional and polite staff: Customers say the Jack & Jeff Transfer Co's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jack & Jeff Transfer Co's attention to detail.
- Efficient service: Many customers praise Jack & Jeff Transfer Co for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Jack & Jeff Transfer Co throughout the moving process.
- Affordable rates: Many reviewers found Jack & Jeff Transfer Co to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Jack & Jeff Transfer Co
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Lack of communication: Poor or inconsistent updates from Jack & Jeff Transfer Co left some customers feeling in the dark.
Positive Jack & Jeff Transfer Co Reviews
Ren C., Yelp
"The 2 gentlemen showed up on time, were extremely polite and thorough. In 3 hours the truck was full, unloaded into our storage and organized. No breakage or damage to our items. I would highly recommend them if you are moving."
"The office staff was super helpful in helping schedule our move... Not one nick or scratch, efficient, courteous and even moved again some large pieces of furniture the lady of the house decided to change at the last minute. We highly recommend this team! Made ours a smooth move."
Yelp
"Hard working crew. Moved my family home in about 6 hours. They did an excellent job of moving fragile items, a piano, and appliances."
Negative Jack & Jeff Transfer Co Reviews
"We used Jack and Jeff based on recommendation of a friend. Bad decision. One of their employees stole my husband's wedding band...In addition our furniture was scuffed and damaged. Never use this company!!"
"Do not use this company!!!! They broke my safe open and stole my mom's wedding rings. Also stole a knife my son had engraved for me...I'm still waiting for a call from the owner to resolve this issue."
Yelp
"We had an antique bed that was broken and parts separated. We had scratches and pieces broken off on our furniture. The furniture was not assembled properly. Boxes were not stacked, but thrown in the garage."
Neutral Jack & Jeff Transfer Co Reviews
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How moveBuddha rated Jack & Jeff Transfer Co
Jack & Jeff Transfer Co earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Jack & Jeff Transfer Co | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Jack & Jeff Transfer Co
Jack & Jeff Transfer Co customers often highlight polite and efficient teams. Many say movers arrived on time, packed items carefully, and communicated well throughout the process. Others appreciate competitive rates, noting the company underbid local rivals. Feedback also points to office staff being helpful and easy to reach. In contrast, some people experienced significant challenges. The most common complaints involve damaged items, missing belongings, and poor claims or follow-up when things went wrong. Reports of theft and lost property appear in several reviews, with some customers frustrated over unresolved issues or communication lapses in claims support. While a strong majority described dependable and professional moves, the frequency of serious negative incidents is higher than most movers, signaling the need for extra diligence when considering this company. The review set includes 47 total inputs, with 66% of customers rating their experience positively.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Jack & Jeff Transfer Co cost?
Jack & Jeff Transfer Co does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Jack & Jeff Transfer Co compare to other Porterville movers?
Jack & Jeff Transfer Co ranks alongside the top full-service movers in Porterville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Porterville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
98% | A+ | ||
|
4.2 |
66% | A+ | ||
|
4.48 |
88% | A+ | ||
|
4.48 |
92% | A+ | ||
|
4.44 |
95% | A+ | ||
|
4.38 |
90% | NR | ||
4.12 |
66% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.3 |
91% | A+ | ||
|
4.44 |
60% | A+ |
How Jack & Jeff Transfer Co's ratings compare to other Porterville movers
Jack & Jeff Transfer Co's Yelp rating (3.5/5) is in line with the average across the 3 movers analyzed in Porterville, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jack & Jeff Transfer Co | 3.5/5 | -- |
| Porterville movers | 4.0/5 | 3 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Jack & Jeff Transfer Co
Jack & Jeff Transfer Co earns a 4.2/5 moveBuddha score with 66% positive customer reviews across 47 verified reviews. With 108 years in business, Jack & Jeff Transfer Co is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Jack & Jeff Transfer Co
How does Jack & Jeff Transfer Co's review score compare to other California movers?
Jack & Jeff Transfer Co earns 66% positive customer reviews across 47 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Jack & Jeff Transfer Co offer?
Jack & Jeff Transfer Co is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jack & Jeff Transfer Co require a deposit?
Deposit requirements for Jack & Jeff Transfer Co depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Jack & Jeff Transfer Co been in business?
Jack & Jeff Transfer Co has been in business for 108 years, founded in 1918.
Is Jack & Jeff Transfer Co associated with a van line?
Yes. Jack & Jeff Transfer Co is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Porterville moving company?
To pick the best Porterville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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