Jay Movers Review 2026 (Chicago, IL)
Fact Checked by:
Positive
Reviews
74%
across 514 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
29
founded 1997
FMCSA
Status
Active
Jay Movers is a 4.5/5-rated Illinois full-service mover, operating since 1997 (29 years in business). Jay Movers earns 74% positive reviews across 514 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Jay Movers at a glance
- Track record: 29 years in business with 74% positive customer reviews (514 verified reviews)
- Scale: 2 trucks operating across Illinois
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
Jay Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Piano moving: A specialty offered by 42% of Chicago movers (40% nationally)
What this Jay Movers review covers
Affordable rates
Easy booking process
Transparent pricing
Flexibility
Quick moving process
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jay Movers has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Jay Movers has about 74% positive reviews across roughly 514 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Jay Movers.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Jay Movers emphasizes clear communication, careful handling.
Recent reviews
BK was so helpful with providing a quote and coordinating for me! ... The price was very reasonable as well.
From the booking process to communication leading up to the move and the day itself, everything was seamless.
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What do customers say about Jay Movers?
Jay Movers pulls in 74% positive reviews out of 514 verified ratings from multiple platforms, 22% negative, and 4% neutral.
What customers like most about Jay Movers
- Affordable rates: Many reviewers found Jay Movers to be more budget-friendly than competitors without sacrificing quality.
- Easy booking process: Customers appreciated how straightforward and hassle-free it was to schedule a move with Jay Movers.
- Transparent pricing: Many reviewers felt confident booking with Jay Movers due to honest, upfront pricing and no surprise fees.
- Flexibility: Clients liked that Jay Movers was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Jay Movers often gets the job done faster than expected, saving clients time.
Most common complaints about Jay Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Jay Movers? Tell us how it went.
Leave a ReviewPositive Jay Movers Reviews
Pola Kopieniak, Google
BK was so helpful with providing a quote and coordinating for me! ... The price was very reasonable as well.
Sydney Schumacher, Google
From the booking process to communication leading up to the move and the day itself, everything was seamless.
Ryan Szczepanski, Google
The movers arrived early, solved issues surrounding elevators being broken at my new apartment building, were cheaper than their competitors, and extremely efficient.
Negative Jay Movers Reviews
Jason Sklenar, Google
The movers were actively and loudly arguing with each other during the move, and it took almost twice the amount of time quoted to me.
M B, Google
The company caused extensive damage to my belongings due to what I experienced as careless and rough handling. The owner minimized concerns and offered only minimal compensation.
Annie Kortepeter, Google
They dropped my expensive TV on the ground and lied about breaking it. The company would not answer any phone calls/emails/efforts to resolve the situation.
Neutral Jay Movers Reviews
Yelp
The guys worked hard and moved fast. I was disappointed after settling in weeks later to find several of my nice pieces of furniture that weren't wrapped as well were dinged pretty bad.
Yelp
Fast (they finished an hour ahead of estimate). Easy to book an appointment. They didn't pay attention to the boxes marked fragile; a few things wound up broken.
Yelp
The men were expert movers and didn't damage our furniture in the slightest... The customer service end was pretty crappy.
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Is Jay Movers licensed & insured?
Yes. Jay Movers is FMCSA-registered and active, operating under the legal name JAMANEE EXPRESS INC. The company runs 2 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Fleet size | 2 power units | 06/01/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Jay Movers' active status on the Illinois licensed movers database.
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How moveBuddha rated Jay Movers
Jay Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Jay Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Jay Movers
Budget pricing, repeat business: Of 514 reviews, 74% are positive. Reviewers highlight fast crews, fair pricing, flexible scheduling, and careful handling, though some report damaged or missing items. Some reviewers also flag tip pressure, argumentative crews, incomplete moves, and dismissive management.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Jay Movers cost?
Jay Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chicago charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Jay Movers compare to other Chicago movers?
Jay Movers ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.64 |
82% | A+ | ||
|
4.66 |
97% | C | ||
|
4.64 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
92% | N/A | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
86% | A+ | ||
|
4.52 |
73% | A+ |
How Jay Movers' ratings compare to other Chicago movers
Jay Movers' Yelp rating (3.9/5) is in line with the average across the 253 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jay Movers | 3.9/5 | -- |
| Chicago movers | 3.6/5 | 253 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: Jay Movers
Jay Movers earns a 4.5/5 moveBuddha score, backed by 74% positive customer reviews across 514 verified reviews. Over 29 years in business and 2 trucks operating across Illinois, Jay Movers has built a reputation for affordable rates and easy booking process, making it worth a look for your Illinois move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Jay Movers
Is Jay Movers a legitimate, licensed mover?
Yes, Jay Movers is FMCSA-registered and active, operating 2 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Jay Movers' review score compare to other Illinois movers?
Jay Movers earns 74% positive customer reviews across 514 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's below the 89% average among Chicago movers, and below the 88% Illinois average.
Why is Jay Movers' Yelp rating lower than other sources?
Jay Movers' 3.9/5 Yelp rating across 454 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Jay Movers offer?
Jay Movers is a full-service mover operating in Illinois. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jay Movers require a deposit?
How much deposit Jay Movers asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
Thinking about booking Jay Movers?
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