Jay Movers Review
Fact Checked by:
Positive Reviews
75%
across 472 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
29
founded 1997
FMCSA Status
Active
Jay Movers is a 4.5/5-rated Illinois full-service mover, operating since 1997 (29 years in business). Jay Movers earns 75% positive reviews across 472 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Jay Movers would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Jay Movers at a glance
- Track record: 29 years in business with 75% positive customer reviews across 472 verified reviews.
- Scale: 2 trucks operating across Illinois
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Quick moving process
Professional and polite staff
Affordable rates
Careful handling
Show details Hide details
Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Jay Movers has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Jay Movers has about 75% positive reviews across roughly 472 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jay Movers, and Jay Movers makes deposit expectations clear upfront.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Jay Movers emphasizes clear communication, careful handling.
Recent reviews
"Jay Movers were the best! They helped us move from a 2nd floor apartment to a 3rd floor apartment and were SO. FAST!! They went under the quote. All items were carefully handled."
"They showed up right on time, packed and loaded fast, and finished well under the estimated time. Professional, efficient, and affordable. Will use again!"
DOT number
Address
Payment methods
What do customers say about Jay Movers?
Across 472 verified customer reviews from multiple platforms, 75% are positive, 21% are negative, and 4% are neutral.
What customers like most about Jay Movers
- Efficient service: Many customers praise Jay Movers for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Jay Movers often gets the job done faster than expected, saving clients time.
- Professional and polite staff: Customers say the Jay Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Affordable rates: Many reviewers found Jay Movers to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jay Movers's attention to detail.
Most common complaints about Jay Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Jay Movers Reviews
Yelp
"Jay Movers were the best! They helped us move from a 2nd floor apartment to a 3rd floor apartment and were SO. FAST!! They went under the quote. All items were carefully handled."
Yelp
"They showed up right on time, packed and loaded fast, and finished well under the estimated time. Professional, efficient, and affordable. Will use again!"
Yelp
"The team was prompt, professional, and moved my belongings quickly with no damage. The estimate was accurate and cost lower than competitors. Very happy with my experience!"
Negative Jay Movers Reviews
"They broke a couple things without mentioning it. Crew was fast but very rough with my things."
Yelp
"Jay Movers lost my artwork and won't respond to calls or texts about the missing item. They ignore me and don't care."
Yelp
"Several items damaged, belongings missing, and very poor follow-up from management to resolve. Will not use again."
Neutral Jay Movers Reviews
Yelp
"Efficient and friendly movers, but after settling in, I noticed several pieces of furniture were dinged. If you have nice furniture, consider extra protection."
Yelp
"Movers were professional and the job was quick, but they arrived late and there was an extra charge for materials not mentioned in the quote."
Yelp
"The move was seamless and the crew worked hard, but I wish the wrapping on furniture had been better. Overall a good price, but some items did get scuffed."
Is Jay Movers licensed & insured?
Yes. Jay Movers holds active FMCSA registration under the legal name JAMANEE EXPRESS INC. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/01/2026 |
| Fleet size | 2 power units | 06/01/2026 |
| FMCSA inspections | 0 total inspections | 06/01/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Jay Movers's active status on the Illinois licensed movers database.
How moveBuddha rated Jay Movers
Jay Movers earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Jay Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Jay Movers
Jay Movers earns high marks for responding quickly, offering competitive pricing, and finishing moves in less time than estimated. Customers frequently highlight efficient, friendly crews who handle belongings with care and show up on schedule. Transparent estimates and affordable rates set Jay Movers apart from typical moving services. On the downside, reviews point to incidents where belongings were damaged or lost, and some customers faced unprofessional behavior when resolving complaints. Customer input also reveals concerns about inconsistent follow-through for claims and rare instances of missing or mishandled items. After analyzing 472 reviews, nearly three-quarters of feedback is strongly positive, confirming Jay Movers as a consistently reliable and value-driven option; just be sure to secure valuables and monitor handling during the move.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Jay Movers cost?
Jay Movers does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
How does Jay Movers compare to other Chicago movers?
Jay Movers ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.7 |
73% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.7 |
91% | C | ||
|
4.64 |
93% | A+ | ||
|
4.62 |
92% | B+ | ||
|
4.5 |
75% | B- | ||
|
4.52 |
97% | A+ | ||
|
4.64 |
68% | A+ | ||
|
4.56 |
94% | C- |
How Jay Movers's ratings compare to other Chicago movers
Jay Movers's Yelp rating (3.9/5) is in line with the average across the 68 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jay Movers | 3.9/5 | -- |
| Chicago movers | 3.6/5 | 68 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Jay Movers
Jay Movers earns a 4.5/5 moveBuddha score with 75% positive customer reviews across 472 verified reviews. With 29 years in business and 2 trucks operating across Illinois, Jay Movers is a solid option to consider for Illinois moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Jay Movers
Is Jay Movers a legitimate, licensed mover?
Yes. Jay Movers holds active FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Jay Movers's review score compare to other Illinois movers?
Jay Movers earns 75% positive customer reviews across 472 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Jay Movers's Yelp rating lower than other sources?
Jay Movers's 3.9/5 Yelp rating across 448 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Jay Movers offer?
Jay Movers is a full-service mover operating in Illinois. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jay Movers require a deposit?
Deposit requirements for Jay Movers depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Jay Movers been in business?
Jay Movers has been in business for 29 years, founded in 1997. The company holds active FMCSA registration.
How do I choose the right Chicago moving company?
To pick the best Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Jay Movers?
Compare Jay Movers's quote against other top Illinois movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Illinois moving resources
If Jay Movers isn't the right fit, explore other top-rated Illinois movers and popular Illinois moving routes below.
Illinois moving services
Popular Illinois moving routes
