Jenkins & Key Moving & Storage, Decatur, IL (2026 Review)

checkmark Efficient service
checkmark Professional and polite staff
checkmark Affordable rates
checkmark Helpful movers
checkmark Careful handling
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No obligation • Free estimates
Positive Reviews
85%
Years Active
70
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4.3
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Yelp logo
4.2
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BBB logo
Grade A+
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Services Offered

  • Full-service moves
  • Unpacking
  • Custom crating
  • Fragile-only packing
  • Piano moves
  • Junk removal
  • Small moves
  • Climate-controlled storage
  • Storage available
  • International moves
  • Interstate moves
  • Intrastate moves
  • Office/business moves

Company Stats

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Industry Experience 4.7

Companies with more years in business often outperform newer competitors. Jenkins & Key Moving & Storage has been in business for 70 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. Jenkins & Key Moving & Storage has about 85% positive reviews across roughly 27 total reviews, with an average Yelp rating of 4.2.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jenkins & Key Moving & Storage.

Customer Service 4.1

From responsiveness to follow-through, customer service is a big differentiator. Jenkins & Key Moving & Storage emphasizes clear communication.

Recent Reviews

"My experiences with them have been great: getting a quote, loading/unloading, storage, moving. Terrific people who are very kind, helpful, and efficient! Pricing is more than reasonable too."

"Jenkins and Key delivered more than they promised, in less time, and less money. Fixed other companies' mess impeccably."

DOT Number

70719

Address

1108 Carroll Ave, Urbana, IL, 61802

Payment Methods

Credit Card

Jenkins & Key Moving & Storage Reviews

Review Analysis

Customers praise Jenkins & Key Moving & Storage for their efficient service, helpful and professional staff, low pricing, and careful handling of belongings. Many cite lower costs compared to competitors and recommend the company for both moving and storage. Movers are frequently described as courteous, hard-working, and reliable. On the other hand, some clients express frustration over unprofessional interactions, inaccurate estimates, and inexperienced handling of furniture. Negative feedback includes complaints about customer service and payment handling. With 85% positive feedback from 27 reviews, Jenkins & Key outperforms most moving companies for consistency, affordability, and care, but should address occasional management and professionalism issues.Movers from Jenkins & Key Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.
Get a quote (217) 367-6531

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Customer Reviews

85.2% of customers left positive reviews for Jenkins & Key Moving & Storage.

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14.8% of customers left negative reviews for Jenkins & Key Moving & Storage.

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Compare with other Decatur area movers

Get an idea of how Jenkins & Key Moving & Storage compares to other Decatur movers with the table below.

Company Our rating Positive reviews BBB Quote
Federal Companies
111 years in business
star star star star star
4.56
82% A+
TWO MEN AND A TRUCK
14 years in business
star star star star star
4.48
89% A+
star star star star star
4.34
85% A+
star star star star star
4.16
44% NR
star star star star star
4.12
100% A+
star star star star star
4.16
91% NR
star star star star star
4.16
100% NR
star star star star star
3.78
67% N/A

FAQ

Is Jenkins & Key Moving & Storage properly licensed?

In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current.

The state license number for Jenkins & Key Moving & Storage is: , USDOT #: 70719.

You can also use their state regulator website to look up their active status.

Does Jenkins & Key Moving & Storage have any additional locations outside of Decatur?

We were only able to find this location for Jenkins & Key Moving & Storage.

Is Jenkins & Key Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Jenkins & Key Moving & Storage are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Decatur movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Decatur moving company?

To choose the best moving company for you, start by researching reputable movers in Decatur. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Decatur moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful Illinois resources

Ryan Carrigan
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.