MASS Movers LLC Review
Fact Checked by:
Positive Reviews
95%
across 144 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
FMCSA Status
Inactive
MASS Movers LLC is a 4.2/5-rated Michigan full-service mover. MASS Movers LLC earns 95% positive reviews across 144 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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MASS Movers LLC at a glance
- Industry experience: 4.14/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. MASS Movers LLC has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. MASS Movers LLC has about 95% positive reviews across roughly 144 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from MASS Movers LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. MASS Movers LLC emphasizes clear communication, careful handling.
Recent reviews
Mass Movers got us all moved today in a reliable amount time and for a great price. The whole crew was helpful and friendly. We will be contacting them the next time we have to move and will recommend them to our friends as well.
Chris and his team were fabulous. They are especially friendly and easy to communicate with. They did the job in a professional manner; on time and below the estimated quote. Great company to work with. Call'em!
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What do customers say about MASS Movers LLC?
Across 144 verified customer reviews from multiple platforms, 95% are positive, 4% are negative, and 1% are neutral.
What customers like most about MASS Movers LLC
- Professional and polite staff: Customers say the MASS Movers LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise MASS Movers LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to MASS Movers LLC's attention to detail.
- Quick moving process: The team at MASS Movers LLC often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from MASS Movers LLC throughout the moving process.
Most common complaints about MASS Movers LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some MASS Movers LLC clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Sample positive reviews
Diana D., Yelp
Mass Movers got us all moved today in a reliable amount time and for a great price. The whole crew was helpful and friendly. We will be contacting them the next time we have to move and will recommend them to our friends as well.
tim hoot, Google
Chris and his team were fabulous. They are especially friendly and easy to communicate with. They did the job in a professional manner; on time and below the estimated quote. Great company to work with. Call'em!
Sarah Noah, Google
I always use MASS movers. They’re consistently the best deal I’ve found and the movers they send are always fantastic. They move my furniture with care, spend time taking the bed frames apart and putting them back together and leave me with peace of mind.
Sample negative reviews
Jone, Google
Move was a disaster. I was moving from 1st floor apartment to 3rd floor. Movers arrived without proper equipment, used a shopping cart, and scratched my furniture. Owner acted like he didn't know. This shouldn't have happened.
Lior R., Yelp
Started out great, but ended up paying more than quoted and had items damaged.
Jean M., Yelp
Canceled on two hours notice, did not offer any alternative help. Do not recommend if your move needs to be reliable.
Sample neutral reviews
orphanedhanyou, Google
Started out great, guys were nice and fast, but as the move progressed it looked like they ran out of blankets and some items were moved with no coverage -things started getting dinged & scratched.
Is MASS Movers LLC licensed & insured?
Yes. MASS Movers LLC holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | May 2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify MASS Movers LLC's active status on the Michigan licensed movers database.
How moveBuddha rated MASS Movers LLC
MASS Movers LLC earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | MASS Movers LLC | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of MASS Movers LLC
Customers rave about MASS Movers LLC for their professionalism, efficiency, and careful handling of belongings. Out of 144 reviews, 95% are positive, highlighting friendly staff, quick service, and strong communication. Many mention affordable rates and recommend the company for both local and long-distance moves. Negative feedback is rare but points to occasional item damage, unexpected charges, and rare scheduling issues. Compared to other movers, MASS Movers stands out for reliability, courteous crews, and transparent pricing, though a few customers experienced preventable mishaps. Most feedback shows the company delivers a smooth, stress-free moving experience.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does MASS Movers LLC cost?
MASS Movers LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does MASS Movers LLC compare to other Lansing movers?
MASS Movers LLC ranks alongside the top full-service movers in Lansing on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lansing movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
96% | A | ||
|
4.5 |
76% | F | ||
|
4.38 |
89% | A+ | ||
|
4.26 |
99% | A+ | ||
|
4.22 |
94% | N/A | ||
|
4.22 |
76% | N/A | ||
|
4.2 |
95% | N/A | ||
|
4.52 |
97% | A | ||
|
4.58 |
95% | A+ | ||
|
4.3 |
75% | A+ |
How MASS Movers LLC's ratings compare to other Lansing movers
MASS Movers LLC's Yelp rating (4.3/5) is in line with the average across the 11 movers analyzed in Lansing, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| MASS Movers LLC | 4.3/5 | -- |
| Lansing movers | 3.9/5 | 11 movers |
| Michigan movers | 3.6/5 | 84 movers |
Final verdict: MASS Movers LLC
MASS Movers LLC earns a 4.2/5 moveBuddha score with 95% positive customer reviews across 144 verified reviews.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about MASS Movers LLC
Is MASS Movers LLC a legitimate, licensed mover?
Yes. MASS Movers LLC holds inactive FMCSA registration. You can verify their licensing status on the Michigan state regulator database.
How does MASS Movers LLC's review score compare to other Michigan movers?
MASS Movers LLC earns 95% positive customer reviews across 144 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does MASS Movers LLC offer?
MASS Movers LLC is a full-service mover operating in Michigan. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does MASS Movers LLC require a deposit?
Deposit requirements for MASS Movers LLC depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has MASS Movers LLC been in business?
MASS Movers LLC's exact founding year is not publicly listed. The company holds inactive FMCSA registration.
How do I choose the right Lansing moving company?
To pick the best Lansing mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare MASS Movers LLC's quote against other top Michigan movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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