Michael's Moving & Storage Review 2026 (Boston, MA)
Fact Checked by:
Positive
Reviews
95%
across 1,592 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
31
founded 1995
FMCSA
Status
Active
Michael's Moving & Storage is a 4.6/5-rated Massachusetts full-service mover, operating since 1995 (31 years in business). Michael's Moving & Storage earns 95% positive reviews across 1,592 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Michael's Moving & Storage at a glance
- Track record: 31 years in business with 95% positive customer reviews (1,592 verified reviews)
- Scale: 5 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
Michael's Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 20% of Boston movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 78% of Boston movers (63% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (42% nationally)
What this Michael's Moving & Storage review covers
Affordable rates
Quick moving process
Flexibility
Quick response times
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Michael's Moving & Storage has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Michael's Moving & Storage has about 95% positive reviews across roughly 1592 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Michael's Moving & Storage. Discounts may be available for groups like students.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Michael's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
A quick shoutout to Felix and Alex for an amazing moving experience! They were extremely kind, professional, and moved very quickly. The original quote was accurate, and the cash discount made this the most reasonable option.
I had to switch my moving day at the last minute, and Juan’s team squeezed me in on a busy day. They arrived right on time and were super quick and efficient.
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What do customers say about Michael's Moving & Storage?
Michael's Moving & Storage pulls in 95% positive reviews out of 1,592 verified ratings from multiple platforms, 4% negative, and 1% neutral.
What customers like most about Michael's Moving & Storage
- Affordable rates: Many reviewers found Michael's Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at Michael's Moving & Storage often gets the job done faster than expected, saving clients time.
- Flexibility: Clients liked that Michael's Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Michael's Moving & Storage was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Michael's Moving & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Michael's Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Michael's Moving & Storage clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Michael's Moving & Storage Reviews
Chris Chan, Google
A quick shoutout to Felix and Alex for an amazing moving experience! They were extremely kind, professional, and moved very quickly. The original quote was accurate, and the cash discount made this the most reasonable option.
Maeve Murphy, Google
I had to switch my moving day at the last minute, and Juan’s team squeezed me in on a busy day. They arrived right on time and were super quick and efficient.
Matthew Salame, Google
The quoting process was quick and easy, and Bryan called the next morning. The company sent reminders, while Juan’s crew arrived on time, worked fast, and handled everything carefully.
Negative Michael's Moving & Storage Reviews
Carly Sautter, Google
The movers were friendly and quick, but some furniture was damaged. Months after I submitted my claim with paperwork and photos, I still had no response or resolution.
L K, Google
The final charges were far above the estimate, including unexpected storage and labor fees. I repeatedly asked for clarification but received no explanation.
Sanjay Thallam, Google
The arrival window was 1–3 p.m., but the movers arrived around 6 p.m. Dispatch repeatedly gave inaccurate updates and stopped answering.
Neutral Michael's Moving & Storage Reviews
Jenny Xu, Google
The movers arrived late, extra movers appeared without clear notice, and the final bill was about $700 over the estimate. The floor-protection plan also fell apart.
REB, Google
The office staff were professional and the movers worked hard, but every piece with drawers was damaged, and numerous furniture items had nicks and scratches.
Yelp
Everything arrived in good condition, but the final move cost $400+ above the all-in estimate, and delivery took longer than the promised 4–15 days.
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Is Michael's Moving & Storage licensed & insured?
Yes. Michael's Moving & Storage is FMCSA-registered and active, operating under the legal name MICHAEL'S MOVING & STORAGE INC. The company runs 5 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/04/2026 |
| Fleet size | 5 power units | 05/04/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Michael's Moving & Storage's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Michael's Moving & Storage
Michael's Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Michael's Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Michael's Moving & Storage
Fast hands and fair rates stand out in Michael’s customer feedback. Across 1,592 reviews, 95.2% were positive, with customers praising affordable pricing, quick and efficient crews, flexible scheduling, and prompt office communication. Many said Michael’s compared favorably with other local movers and that they would use the company again. Negative feedback focused on damaged furniture, broken or missing belongings, unexpected labor, storage, packing, and card charges, plus late arrivals or delayed deliveries. Some customers also reported slow claim responses and unclear explanations when bills changed. The strongest pattern is excellent day-of service for many customers, while storage, long-distance delivery, billing, and claim handling created the most serious concerns.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Michael's Moving & Storage cost?
Michael's Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Michael's Moving & Storage compare to other Boston movers?
Michael's Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.6 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Michael's Moving & Storage's ratings compare to other Boston movers
Michael's Moving & Storage's Yelp rating (4.2/5) is in line with the average across the 259 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Michael's Moving & Storage | 4.2/5 | -- |
| Boston movers | 4.0/5 | 259 movers |
| Massachusetts movers | 3.9/5 | 171 movers |
Final verdict: Michael's Moving & Storage
Michael's Moving & Storage earns a 4.6/5 moveBuddha score, backed by 95% positive customer reviews across 1,592 verified reviews. Over 31 years in business and 5 trucks operating across Massachusetts, Michael's Moving & Storage has built a reputation for affordable rates and quick moving process, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Michael's Moving & Storage
How long has Michael's Moving & Storage been in business?
Michael's Moving & Storage has been in business for 31 years, founded in 1995. The company is FMCSA-registered and active.
Does Michael's Moving & Storage offer piano moving?
Yes, Michael's Moving & Storage offers piano moving. That's a specialty only 47% of Boston movers provide, compared to 42% nationally.
How does Michael's Moving & Storage's review score compare to other Massachusetts movers?
Michael's Moving & Storage earns 95% positive customer reviews across 1,592 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 91% average among Boston movers, and above the 90% Massachusetts average.
Does Michael's Moving & Storage require a deposit?
How much deposit Michael's Moving & Storage asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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