Michael's Moving & Storage Review
Fact Checked by:
Positive Reviews
91%
across 392 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Active
Michael's Moving & Storage is a 4.6/5-rated Massachusetts full-service mover, operating since 1995 (31 years in business). Michael's Moving & Storage earns 91% positive reviews across 392 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Michael's Moving & Storage at a glance
- Track record: 31 years in business with 91% positive customer reviews across 392 verified reviews.
- Scale: 5 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Michael's Moving & Storage has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Michael's Moving & Storage has about 91% positive reviews across roughly 392 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Michael's Moving & Storage, and Michael's Moving & Storage makes deposit expectations clear upfront. Discounts may be available for groups like students.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Michael's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The team was so efficient, professional, and careful with our belongings. Everything arrived with no scratches and under budget. The booking and quote process was seamless. Highly recommended!"
"Felix, Jose, Christian, and Alex were amazing!! They were so efficient and careful and FAST! They made our move so easy and took the stress out of the whole experience!"
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What do customers say about Michael's Moving & Storage?
Across 392 verified customer reviews from multiple platforms, 91% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Michael's Moving & Storage
- Efficient service: Many customers praise Michael's Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Michael's Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Michael's Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Michael's Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Michael's Moving & Storage throughout the moving process.
Most common complaints about Michael's Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Michael's Moving & Storage clients.
Positive Michael's Moving & Storage Reviews
"The team was so efficient, professional, and careful with our belongings. Everything arrived with no scratches and under budget. The booking and quote process was seamless. Highly recommended!"
"Felix, Jose, Christian, and Alex were amazing!! They were so efficient and careful and FAST! They made our move so easy and took the stress out of the whole experience!"
Yelp
"Getting a quote was simple, and the movers were prompt, friendly, and extremely fast. They handled my belongings with great care and finished earlier than expected. Would recommend to anyone!"
Negative Michael's Moving & Storage Reviews
Kathryn CaronPerez, Google
"Michael’s moving company was subcontracted to handle our move from NH to TX. We were finally notified our items were damaged through a fire. Still waiting for resolution. Only hire this company if you want your items damaged or unusable."
"Used Michaels Movers and paid double the estimate. Things were poorly labeled and belongings were mishandled, with fragile items at risk. Great experience previously, but not this time."
"Recently moved from Boston to Chicago. Furniture delivery took longer, was damaged, and extra charges were added at delivery. Insurance claim process unpleasant and compensation inadequate."
Neutral Michael's Moving & Storage Reviews
Yelp
"The movers were great but we wound up paying $9,000 for a two truck move from Boston to Rockland County, NY. Bryan intimidated my wife over my previous review, so I upgraded from 2 to 3 stars."
Yelp
"Michael's Moving & Storage did a fantastic job with my cross country move. Everything showed up in good condition, but final move cost was $400+ over the estimate. Delivery also took longer than promised."
Yelp
"Nice guys. Timely. Careful. But the time charged for the move was inflated and excessive, so their low bid ended up costing more when hours were factored in. Wouldn't use them again."
Is Michael's Moving & Storage licensed & insured?
Yes. Michael's Moving & Storage holds active FMCSA registration under the legal name MICHAEL'S MOVING & STORAGE INC. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/04/2026 |
| Fleet size | 5 power units | 05/04/2026 |
| FMCSA inspections | 0 total inspections | 05/04/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Michael's Moving & Storage's active status on the Massachusetts licensed movers database.
How moveBuddha rated Michael's Moving & Storage
Michael's Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Michael's Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Michael's Moving & Storage
Unmatched speed and care highlight Michael’s Moving & Storage, according to 392 pieces of customer feedback. With 91% positive reviews, most clients praise their efficient service, careful handling, professionalism, speedy moves, and strong communication. Many compare the experience favorably to larger moving companies, mentioning that Michael’s often charges less while delivering above-average quality. Movers regularly impress with polite, friendly attitudes and attention to detail, which takes much of the stress out of moving days. Several customers highlight a fast, smooth booking process, and many note moves were completed ahead of schedule or within estimated timeframes. Pricing is viewed as fair and transparent by the majority, though a handful report discrepancies. Negative feedback, about 8% of reviews, centers on property damage, late deliveries, and unexpected charges. A small number struggled with compensation for damaged or lost items or felt poorly informed about costs. Only a tiny fraction describe communication lapses or claim mishandling. Compared to most moving services, Michael’s stands out for repeated praise and customer loyalty, though long-distance or complex moves carry higher risk for delays or complications.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Michael's Moving & Storage cost?
Michael's Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Michael's Moving & Storage compare to other Boston movers?
Michael's Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.64 |
100% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.6 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.56 |
87% | A+ |
How Michael's Moving & Storage's ratings compare to other Boston movers
Michael's Moving & Storage's Yelp rating (4.3/5) is in line with the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Michael's Moving & Storage | 4.3/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Michael's Moving & Storage
Michael's Moving & Storage earns a 4.6/5 moveBuddha score with 91% positive customer reviews across 392 verified reviews. With 31 years in business and 5 trucks operating across Massachusetts, Michael's Moving & Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Michael's Moving & Storage
Is Michael's Moving & Storage a legitimate, licensed mover?
Yes. Michael's Moving & Storage holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Michael's Moving & Storage's review score compare to other Massachusetts movers?
Michael's Moving & Storage earns 91% positive customer reviews across 392 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Michael's Moving & Storage offer?
Michael's Moving & Storage is a full-service mover operating in Massachusetts. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Michael's Moving & Storage require a deposit?
Deposit requirements for Michael's Moving & Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Michael's Moving & Storage been in business?
Michael's Moving & Storage has been in business for 31 years, founded in 1995. The company holds active FMCSA registration.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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