Professional Moving & Storage, Richmond, VA (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Professional Moving & Storage

Professional and polite staff

Efficient service

Careful handling

Good communication

Highly recommended

Get Free Quote

No obligation • Free estimates

Positive Reviews

69%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Custom crating
Fragile-only packing
Antiques moving
Piano moves
Hot tub moving
Small moves
Climate-controlled storage
Storage available
Full valuation coverage
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Professional Moving & Storage has been in business for 26 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Professional Moving & Storage has about 69% positive reviews across roughly 111 total reviews, with an average Yelp rating of 1.7.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Professional Moving & Storage.

Customer Service 4.7

From responsiveness to follow-through, customer service is a big differentiator. Professional Moving & Storage emphasizes clear communication, careful handling.

Recent Reviews

"These guys are great. They moved me to California and was great. Kathy was a charm. GREAT JOB"

"My overall experience was simply amazing. Everyone was on point, courteous and professional."

DOT Number

796233

Address

2208 Station Rd, Richmond, VA, 23234

Payment Methods

Credit Card

State License

796233

Phone

(804) 441-7697

Website

https://www.professionalmoving.net/

Professional Moving & Storage Reviews

Review Analysis

Moving day runs smoother with Professional Moving & Storage, according to 111 pieces of customer feedback. About 69% of customers reported a positive experience, frequently noting the professionalism and courtesy of the staff, efficient moves, safe handling of belongings, clear communication, and their willingness to recommend the company. Many also highlighted staff members going the extra mile to resolve complications during stressful or complex moves, setting this firm apart from other regional movers. On the negative side, about 30% of input points to damaged items, slow or missed deliveries, and poor follow-through when issues arise. Customers reported lost or broken belongings as the most frequent problem, sometimes paired with unreturned calls and delayed responses. Choosing Professional Moving & Storage may bring peace of mind from skilled movers and attentive service, but the risk of damage or unreliable timing should be considered if selecting this company for valuable or time-sensitive moves.Movers from Professional Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (804) 441-7697

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Customer Reviews

69.4% of customers left positive reviews for Professional Moving & Storage.

Google

29.7% of customers left negative reviews for Professional Moving & Storage.

Yelp

0.9% of customers left neutral reviews for Professional Moving & Storage.

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Compare with other Richmond area movers

Get an idea of how Professional Moving & Storage compares to other Richmond movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
All My Sons Moving & Storage 24 years in business	4.58	44%	A	Get a quote
On The Fly Moving Guys 0 years in business	4.5	97%	A+	Get a quote
Mr. Moving, LLC 5 years in business	4.56	87%	A+	Get a quote
Worth Moving, LLC 10 years in business	4.44	73%	D-	Get a quote
WayForth LLC 21 years in business	4.44	86%	A+	Get a quote
Heroes Moving and Storage 5 years in business	4.44	98%	A+	Get a quote
TWO MEN AND A TRUCK 9 years in business	4.48	85%	A+	Get a quote
My Guys Moving & Storage Inc 25 years in business	4.42	79%	A+	Get a quote
D1 Moving & Storage 9 years in business	4.42	77%	B-	Get a quote
Bellhop Moving 0 years in business	4.38	85%	A-	Get a quote

FAQ

Is Professional Moving & Storage properly licensed?

In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV).

The state license number for Professional Moving & Storage is: 796233, USDOT #: 796233.

You can also use their state regulator website to look up their active status.

Does Professional Moving & Storage have any additional locations outside of Richmond?

We were only able to find this location for Professional Moving & Storage.

Is Professional Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Professional Moving & Storage are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Richmond movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Richmond moving company?

To choose the best moving company for you, start by researching reputable movers in Richmond. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Richmond moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.