Puget Sound Moving & Storage Review
Fact Checked by:
Positive Reviews
97%
across 224 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
17
founded 2009
Puget Sound Moving & Storage is a 4.5/5-rated Washington full-service mover, operating since 2009 (17 years in business). Puget Sound Moving & Storage earns 97% positive reviews across 224 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Puget Sound Moving & Storage at a glance
- Track record: 17 years in business with 97% positive customer reviews across 224 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Puget Sound Moving & Storage has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Puget Sound Moving & Storage has about 97% positive reviews across roughly 224 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Puget Sound Moving & Storage. Discounts may be available for groups like military.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Puget Sound Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Puget Sound Moving was hands down the best experience I've ever had with a moving company. They were right on time, clear on everything that was going to happen, respectful and so personable. Would absolutely and without hesitation recommend!"
"If I could give them 10 stars I would. Best moving experience ever. Estimate process was clear, movers efficient, polite, and careful. Everything arrived without damage and on time. 100% would recommend."
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What do customers say about Puget Sound Moving & Storage?
Across 224 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 0% are neutral.
What customers like most about Puget Sound Moving & Storage
- Efficient service: Many customers praise Puget Sound Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Puget Sound Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Puget Sound Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Puget Sound Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Puget Sound Moving & Storage throughout the moving process.
Most common complaints about Puget Sound Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Puget Sound Moving & Storage clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Puget Sound Moving & Storage Reviews
"Puget Sound Moving was hands down the best experience I've ever had with a moving company. They were right on time, clear on everything that was going to happen, respectful and so personable. Would absolutely and without hesitation recommend!"
Nicole Gomez, Google
"If I could give them 10 stars I would. Best moving experience ever. Estimate process was clear, movers efficient, polite, and careful. Everything arrived without damage and on time. 100% would recommend."
Chelsea Wells, Google
"Absolutely exceptional! Setting up the service was so easy and cost was cheaper than anyone else I looked into. Movers arrived on time, treated everything with care, and worked fast. Beyond what I was expecting. Highly recommend!"
Negative Puget Sound Moving & Storage Reviews
"We had a terrible experience. The lead mover arrived late, crew didn’t finish the job, overcharged for boxes, ignored our directions, and added extra fees. Items were damaged and the compensation was insufficient. Strongly advise against."
"Disappointed with how they handled damaged property claim. Movers destroyed a small appliance. The company only offered the legal minimum refund, showed no ownership, and was dismissive. A shock from a company with such a reputation."
"This company scammed me. The pricing was different than what I was told when I booked. Only told of a minimum charge the day of service. No written confirmation of changes, and destination address was wrong despite multiple confirmations."
How moveBuddha rated Puget Sound Moving & Storage
Puget Sound Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Puget Sound Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Puget Sound Moving & Storage
Flawless moves and top-notch service keep customers coming back to Puget Sound Moving & Storage. After analyzing 224 pieces of feedback, 96.9% highlight speedy service, meticulous care, professionalism, rapid turnaround, and clear communication. Frequent praise surrounds movers’ efficiency and how they safeguard every item and property. Staff consistently earn trust with prompt updates and problem-solving. Most input lauds an easy process, straight-forward estimates, and a friendly, courteous crew. Negative feedback mainly points to claims of damaged items, unfamiliar charges at billing, or isolated cases of rude or unprofessional team members. Issues like property damage or sudden rate adjustments, though rare, are more severe than the typical industry complaint. Compared to many moving companies, Puget Sound Moving & Storage rates significantly higher for reliability and client satisfaction. The small number of critical reviews contrasts sharply with the overwhelming excellence reported by hundreds of satisfied customers.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Puget Sound Moving & Storage cost?
Puget Sound Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Washington moving costs across all home sizes and service types, see our Washington moving cost guide.
How does Puget Sound Moving & Storage compare to other Seattle movers?
Puget Sound Moving & Storage ranks alongside the top full-service movers in Seattle on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Seattle movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
73% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.58 |
78% | A+ | ||
|
4.62 |
85% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
88% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
92% | A+ |
Final verdict: Puget Sound Moving & Storage
Puget Sound Moving & Storage earns a 4.5/5 moveBuddha score with 97% positive customer reviews across 224 verified reviews. With 17 years in business, Puget Sound Moving & Storage is a solid option to consider for Washington moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Puget Sound Moving & Storage
How does Puget Sound Moving & Storage's review score compare to other Washington movers?
Puget Sound Moving & Storage earns 97% positive customer reviews across 224 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Puget Sound Moving & Storage offer?
Puget Sound Moving & Storage is a full-service mover operating in Washington. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Puget Sound Moving & Storage require a deposit?
Deposit requirements for Puget Sound Moving & Storage depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Puget Sound Moving & Storage been in business?
Puget Sound Moving & Storage has been in business for 17 years, founded in 2009.
How do I choose the right Seattle moving company?
To pick the best Seattle mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Puget Sound Moving & Storage?
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