Unicorn Moving & Storage Review
Fact Checked by:
Positive Reviews
86%
across 552 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
31
founded 1995
FMCSA Status
Active
Unicorn Moving & Storage is a 4.5/5-rated Texas full-service mover, operating since 1995 (31 years in business). Unicorn Moving & Storage earns 86% positive reviews across 552 verified customer reviews. The company holds active FMCSA registration and operates 11 trucks. All ratings reflect moveBuddha's independent analysis.
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Unicorn Moving & Storage at a glance
- Track record: 31 years in business with 86% positive customer reviews across 552 verified reviews.
- Scale: 11 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Unicorn Moving & Storage has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Unicorn Moving & Storage has about 86% positive reviews across roughly 552 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Unicorn Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Unicorn Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Hands down Best Moving Company in Texas! They made our complicated long distance move stress-free, wrapped everything—antiques included—with care, and were so professional and reassuring. Best move experience ever!"
"The crew was on time, quick, and careful. Our belongings were moved from a big house efficiently and everything arrived in perfect condition. Highly recommend!"
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What do customers say about Unicorn Moving & Storage?
Across 552 verified customer reviews from multiple platforms, 86% are positive, 12% are negative, and 3% are neutral.
What customers like most about Unicorn Moving & Storage
- Efficient service: Many customers praise Unicorn Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Unicorn Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the Unicorn Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Unicorn Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Unicorn Moving & Storage throughout the moving process.
Most common complaints about Unicorn Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Inaccurate estimates: Estimates from Unicorn Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Unicorn Moving & Storage Reviews
Gemma S, Google
"Hands down Best Moving Company in Texas! They made our complicated long distance move stress-free, wrapped everything—antiques included—with care, and were so professional and reassuring. Best move experience ever!"
Yelp
"The crew was on time, quick, and careful. Our belongings were moved from a big house efficiently and everything arrived in perfect condition. Highly recommend!"
"Communication with Luka and planning was professional and the process was smooth. Movers were friendly, reliable, efficient, and took excellent care of my valuables. Fantastic job! Definitely use them again!"
Negative Unicorn Moving & Storage Reviews
Yelp
"They damaged floors, scratched appliances, broke our treadmill, and failed to resolve claims months later. Many calls and emails were ignored."
Yelp
"Movers showed up hours late, broke my dining table, and charged extra to reassemble my bed—after it was in my quote. Customer service was unresponsive."
Yelp
"Antique table damaged and taken to repair—two months later, still not returned, with no response to calls. Poor follow-up."
Neutral Unicorn Moving & Storage Reviews
Yelp
"Unicorn moved my mom and did a fantastic job, but my quote for my own small move was over $1,200, so I had to pass."
Yelp
"Movers were strong and polite, but truck damaged my oak tree and overhanging wires. Owner handled the damage but did not adjust the rate."
Yelp
"Estimating process was confusing, and my move cost much more than my initial quote. Movers were good, but the office experience could be better."
Is Unicorn Moving & Storage licensed & insured?
Yes. Unicorn Moving & Storage holds active FMCSA registration under the legal name JJR MOVING LLC. They operate 11 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/05/2026 |
| Fleet size | 11 power units | 05/05/2026 |
| FMCSA inspections | 0 total inspections | 05/05/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Unicorn Moving & Storage's active status on the Texas licensed movers database.
How moveBuddha rated Unicorn Moving & Storage
Unicorn Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Unicorn Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Unicorn Moving & Storage
From the first phone call to move-in day, Unicorn Moving & Storage impresses customers with fast, careful, and upbeat crews who handle belongings responsibly. Reviewers single out their efficiency, meticulous care for items, professionalism, and clear communication—qualities that are frequently missing at other moving companies. Most moves are completed on time or even faster than estimated, with fair and transparent pricing. Many users mention going out of their way to rehire Unicorn for future moves because of these positive experiences. On the downside, some customers reported property damage, late arrivals, or higher-than-quoted final costs. These complaints often highlight trouble reaching management or unresolved claims. While issues are relatively uncommon compared to competitors, repeated concerns about follow-ups and last-minute price changes suggest that potential clients should clarify estimates, insurance coverage, and timing before booking. Out of 552 reviews, 85.5% were positive, showing that Unicorn’s strong reputation is well-earned, but some drawbacks are possible.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Unicorn Moving & Storage cost?
Unicorn Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Unicorn Moving & Storage compare to other Austin movers?
Unicorn Moving & Storage ranks alongside the top full-service movers in Austin on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Austin movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
93% | A+ | ||
|
4.64 |
93% | A+ | ||
|
4.62 |
80% | A | ||
|
4.62 |
92% | B | ||
|
4.7 |
91% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.5 |
86% | A+ | ||
|
4.5 |
59% | A | ||
|
4.56 |
88% | A+ |
How Unicorn Moving & Storage's ratings compare to other Austin movers
Unicorn Moving & Storage's Yelp rating (4.0/5) is in line with the average across the 31 movers analyzed in Austin, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Unicorn Moving & Storage | 4.0/5 | -- |
| Austin movers | 3.7/5 | 31 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Unicorn Moving & Storage
Unicorn Moving & Storage earns a 4.5/5 moveBuddha score with 86% positive customer reviews across 552 verified reviews. With 31 years in business and 11 trucks operating across Texas, Unicorn Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Unicorn Moving & Storage
Is Unicorn Moving & Storage a legitimate, licensed mover?
Yes. Unicorn Moving & Storage holds active FMCSA registration. The company operates 11 trucks. You can verify their licensing status on the Texas state regulator database.
How does Unicorn Moving & Storage's review score compare to other Texas movers?
Unicorn Moving & Storage earns 86% positive customer reviews across 552 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Unicorn Moving & Storage offer?
Unicorn Moving & Storage is a full-service mover operating in Texas. The company operates 11 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Unicorn Moving & Storage require a deposit?
Deposit requirements for Unicorn Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Unicorn Moving & Storage been in business?
Unicorn Moving & Storage has been in business for 31 years, founded in 1995. The company holds active FMCSA registration.
How do I choose the right Austin moving company?
To pick the best Austin mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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