Watts Brothers Moving and Storage Systems Review 2026 (Huntington, WV)
Fact Checked by:
Positive
Reviews
59%
across 41 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
37
founded 1989
Watts Brothers Moving and Storage Systems is a 4.2/5-rated West Virginia full-service mover, operating since 1989 (37 years in business). Watts Brothers Moving and Storage Systems earns 59% positive reviews across 41 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Watts Brothers Moving and Storage Systems at a glance
- Track record: 37 years in business with 59% positive customer reviews (41 verified reviews)
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
Watts Brothers Moving and Storage Systems' services
- Packing
- Interstate moving
- Storage: Offered by 50% of Huntington movers (60% nationally)
What this Watts Brothers Moving and Storage Systems review covers
Friendly and approachable staff
Respectful of property
Careful handling
Professional and polite staff
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Watts Brothers Moving and Storage Systems has been in business for 37 years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Watts Brothers Moving and Storage Systems has about 59% positive reviews across roughly 41 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Watts Brothers Moving and Storage Systems.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Watts Brothers Moving and Storage Systems emphasizes clear communication, careful handling.
Recent reviews
Watts was on time, polite, thorough and genuinely concerned about our property. No claims to file; the crew worked well together and placed our furniture throughout the house.
Professional, courteous, respectful, careful. Can't say enough good about them!
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What do customers say about Watts Brothers Moving and Storage Systems?
Watts Brothers Moving and Storage Systems pulls in 59% positive reviews out of 41 verified ratings from multiple platforms, 42% negative, and 0% neutral.
What customers like most about Watts Brothers Moving and Storage Systems
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Watts Brothers Moving and Storage Systems.
- Respectful of property: Customers appreciated how carefully Watts Brothers Moving and Storage Systems's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Watts Brothers Moving and Storage Systems's attention to detail.
- Professional and polite staff: Customers say the Watts Brothers Moving and Storage Systems's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Watts Brothers Moving and Storage Systems
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Watts Brothers Moving and Storage Systems.
Did you move with Watts Brothers Moving and Storage Systems? Tell us how it went.
Leave a ReviewPositive Watts Brothers Moving and Storage Systems Reviews
Watts was on time, polite, thorough and genuinely concerned about our property. No claims to file; the crew worked well together and placed our furniture throughout the house.
Professional, courteous, respectful, careful. Can't say enough good about them!
The movers were friendly and placed everything exactly where I wanted. They made an extremely stressful situation a lot easier.
Negative Watts Brothers Moving and Storage Systems Reviews
Broken furniture, mishandled cartons labeled 'fragile,' missed contractual obligations, constant complaints, shattered handmade items, and a scarred one-of-a-kind cabinet made this a horrible experience.
Workers weren’t organized, did not move everything requested, and several items were broken. The service was too expensive for the quality of work.
Arrived late and quit early, forcing us to do their job. Furniture was broken and scarred, and one mover complained constantly.
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How moveBuddha rated Watts Brothers Moving and Storage Systems
Watts Brothers Moving and Storage Systems earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.1/5 average among Huntington movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Watts Brothers Moving and Storage Systems | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Watts Brothers Moving and Storage Systems
Flat rates, storage and distance moves: Feedback from 41 reviews is 58% positive. Many customers praise fair pricing, punctual, friendly crews, clear communication, and careful handling, with some reports of damaged furniture. On the downside, some customers mention unfinished moves, late departures, poor follow-up, unhelpful attitudes, and missing valuables.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Watts Brothers Moving and Storage Systems cost?
Watts Brothers Moving and Storage Systems does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
Estimated for a typical 2-3 bedroom West Virginia move
$1,311 – $2,719
How does Watts Brothers Moving and Storage Systems compare to other Huntington movers?
Watts Brothers Moving and Storage Systems ranks alongside the top full-service movers in Huntington on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Huntington movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
43% | A+ | ||
|
4.2 |
59% | A+ | ||
4.02 |
89% | N/A | ||
|
3.76 |
91% | N/A | ||
|
3.98 |
90% | A+ | ||
|
3.98 |
93% | N/A | ||
|
3.84 |
91% | N/A |
How Watts Brothers Moving and Storage Systems' ratings compare to other Huntington movers
Watts Brothers Moving and Storage Systems' Yelp rating (2.0/5) is lower than the average across the 8 movers analyzed in Huntington, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Watts Brothers Moving and Storage Systems | 2.0/5 | -- |
| Huntington movers | 3.2/5 | 8 movers |
| West Virginia movers | 3.4/5 | 10 movers |
Final verdict: Watts Brothers Moving and Storage Systems
Watts Brothers Moving and Storage Systems earns a 4.2/5 moveBuddha score, backed by 59% positive customer reviews across 41 verified reviews. Over 37 years in business, Watts Brothers Moving and Storage Systems has built a reputation for friendly and approachable staff and respectful of property, making it worth a look for your West Virginia move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Watts Brothers Moving and Storage Systems
What services does Watts Brothers Moving and Storage Systems offer?
Watts Brothers Moving and Storage Systems is a full-service mover operating in West Virginia. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Why is Watts Brothers Moving and Storage Systems' Yelp rating lower than other sources?
Watts Brothers Moving and Storage Systems' 2.0/5 Yelp rating across 5 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How does Watts Brothers Moving and Storage Systems' review score compare to other West Virginia movers?
Watts Brothers Moving and Storage Systems earns 59% positive customer reviews across 41 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's below the 80% average among Huntington movers, and below the 83% West Virginia average.
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