Merit Moving Systems Review
Fact Checked by:
Positive Reviews
95%
across 258 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
39
founded 1987
FMCSA Status
Active
Merit Moving Systems is a 4.6/5-rated California full-service mover, operating since 1987 (39 years in business). Merit Moving Systems earns 95% positive reviews across 258 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Merit Moving Systems at a glance
- Track record: 39 years in business with 95% positive customer reviews across 258 verified reviews.
- Scale: 6 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Good communication
Professional and polite staff
Careful handling
Efficient service
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Merit Moving Systems has been in business for 39 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Merit Moving Systems has about 95% positive reviews across roughly 258 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Merit Moving Systems.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Merit Moving Systems emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Merit Moving Systems provided excellent customer service for my most recent move. Phone calls were returned timely, scheduling was flexible and easy, and communication was consistent during the entire process. The best part was none of my household goods were damaged."
"The best end to end moving experience we've ever had. The value Lisa and Shellie provided exceeded our expectations as they handled every facet. Despite changes on our side, Lisa proactively managed everything."
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What do customers say about Merit Moving Systems?
Across 258 verified customer reviews from multiple platforms, 95% are positive, 4% are negative, and 0% are neutral.
What customers like most about Merit Moving Systems
- Good communication: Reviewers frequently mention clear, consistent updates from Merit Moving Systems throughout the moving process.
- Professional and polite staff: Customers say the Merit Moving Systems's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Merit Moving Systems's attention to detail.
- Efficient service: Many customers praise Merit Moving Systems for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Merit Moving Systems often gets the job done faster than expected, saving clients time.
Most common complaints about Merit Moving Systems
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Merit Moving Systems clients.
Positive Merit Moving Systems Reviews
Renee L., Yelp
"Merit Moving Systems provided excellent customer service for my most recent move. Phone calls were returned timely, scheduling was flexible and easy, and communication was consistent during the entire process. The best part was none of my household goods were damaged."
"The best end to end moving experience we've ever had. The value Lisa and Shellie provided exceeded our expectations as they handled every facet. Despite changes on our side, Lisa proactively managed everything."
"Movers were punctual and courteous, and were super careful in packing/unpacking all my stuff. The coordinating staff was super responsive and kept me informed of what was going on. Merit helped me out in a pinch."
Negative Merit Moving Systems Reviews
Yelp
"We had a horrible experience with Merit. We moved from LA to NYC. They were rough with our items and lost about five boxes. Items were broken or not labeled correctly; assembly was a disaster."
Yelp
"Do not use this company! Brought a truck that was already 1/4 full, mishandled furniture and left deep scratches and holes in boxes. Paid for protective packing but much of it was ignored. Insurance process was slow."
"Several expensive items were damaged including a leather sofa. Some labeled items didn't arrive. Claims were denied due to not being noted on delivery day. Some damage appeared to be covered up. Would never recommend."
Is Merit Moving Systems licensed & insured?
Yes. Merit Moving Systems holds active FMCSA registration under the legal name MERIT MOVING & LOGISTICS LLC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/22/2026 |
| Fleet size | 6 power units | 05/22/2026 |
| FMCSA inspections | 0 total inspections | 05/22/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Merit Moving Systems's active status on the California licensed movers database.
Merit Moving Systems locations
Merit Moving Systems has 2 locations:
- Merit Moving Systems (headquarters)
- Riverside
How moveBuddha rated Merit Moving Systems
Merit Moving Systems earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Merit Moving Systems | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Merit Moving Systems
Moving with Merit Moving Systems stands out for smooth coordination and a dedicated customer-focused team. Of the 258 customer inputs analyzed, 95.3% express positive experiences. Customers frequently highlight prompt and friendly communication, consistent professionalism, careful handling of items, speedy service, and movers who work efficiently. Many stress that their property arrived safely, with no or minimal damage, and that the moving crews were courteous and respectful throughout. A substantial number also mention how staff provided regular updates and accommodated last-minute timeline shifts. On the downside, a small percentage report cases of belongings being damaged, items lost or misplaced, or surprise charges that were not clearly explained beforehand. Most criticism centers on damage or incomplete claims resolution, with some reviewers citing miscommunication regarding insurance or inventory. Compared to typical moving companies, Merit receives more praise for communication and professionalism, though negative feedback follows common moving industry complaints about damage and claims. For those seeking a moving partner that values customer interaction and efficiency, Merit matches or exceeds industry standards in key service areas.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Merit Moving Systems cost?
Merit Moving Systems does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Merit Moving Systems compare to other San Bernardino movers?
Merit Moving Systems ranks alongside the top full-service movers in San Bernardino on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Bernardino movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
43% | A+ | ||
|
4.44 |
86% | A+ | ||
|
4.38 |
93% | C | ||
|
4.42 |
92% | NR | ||
|
4.38 |
96% | A+ | ||
|
4.56 |
81% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.3 |
86% | F |
How Merit Moving Systems's ratings compare to other San Bernardino movers
Merit Moving Systems's Yelp rating (4.6/5) is in line with the average across the 35 movers analyzed in San Bernardino, which carry an average Yelp rating of 4.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Merit Moving Systems | 4.6/5 | -- |
| San Bernardino movers | 4.1/5 | 35 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Merit Moving Systems
Merit Moving Systems earns a 4.6/5 moveBuddha score with 95% positive customer reviews across 258 verified reviews. With 39 years in business and 6 trucks operating across California, Merit Moving Systems is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Merit Moving Systems
Is Merit Moving Systems a legitimate, licensed mover?
Yes. Merit Moving Systems holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the California state regulator database.
How does Merit Moving Systems's review score compare to other California movers?
Merit Moving Systems earns 95% positive customer reviews across 258 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Merit Moving Systems offer?
Merit Moving Systems is a full-service mover operating in California. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Merit Moving Systems require a deposit?
Deposit requirements for Merit Moving Systems depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Merit Moving Systems been in business?
Merit Moving Systems has been in business for 39 years, founded in 1987. The company holds active FMCSA registration.
Is Merit Moving Systems associated with a van line?
Yes. Merit Moving Systems is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right San Bernardino moving company?
To pick the best San Bernardino mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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