Ward North American Review 2026 (Garland, TX)
Fact Checked by:
Positive
Reviews
89%
across 154 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
27
founded 1999
Ward North American is a 4.5/5-rated Texas full-service mover, operating since 1999 (27 years in business). Ward North American earns 89% positive reviews across 154 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Ward North American at a glance
- Track record: 27 years in business with 89% positive customer reviews (154 verified reviews)
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
Ward North American's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 70% of Dallas movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 94% of Dallas movers (85% nationally)
- Piano moving: A specialty offered by 64% of Dallas movers (71% nationally)
What this Ward North American review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ward North American has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Ward North American has about 89% positive reviews across roughly 154 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Ward North American. Discounts may be available for groups like seniors, students.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Ward North American emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"I moved across the border and Ward was excellent. Communication was great, everything packed safely, and delivery was on time. Highly recommend!"
"The guys were fabulous! Not one item was damaged and the price I was quoted was the price I paid. No surprise charges!"
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What do customers say about Ward North American?
Ward North American pulls in 89% positive reviews out of 154 verified ratings from multiple platforms, 10% negative, and 1% neutral.
What customers like most about Ward North American
- Professional and polite staff: Customers say the Ward North American's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Ward North American for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ward North American's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Ward North American throughout the moving process.
- Quick moving process: The team at Ward North American often gets the job done faster than expected, saving clients time.
Most common complaints about Ward North American
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Ward North American Reviews
Andrey Kulchyckyj, Google
"I moved across the border and Ward was excellent. Communication was great, everything packed safely, and delivery was on time. Highly recommend!"
"The guys were fabulous! Not one item was damaged and the price I was quoted was the price I paid. No surprise charges!"
"True professionals from start to finish. The move with Justin and his team was absolutely fabulous. Great communication and no issues. Nothing was damaged and unloading was efficient!"
Negative Ward North American Reviews
"One of the significant challenges I encountered was the loss of a considerable number of items during the move. Despite my efforts, the company has been unyielding in replacing the lost items."
Funny Face, Google
"If I could give zero stars I would! Delivering household goods cross country damaged. Furniture and floors were also damaged and they did not take responsibility."
"They arrived completely unprepared to pack up pictures and other specific items even though it was listed. Items were lost and some were delivered broken. Scheduling delivery was also a hassle."
Neutral Ward North American Reviews
"I would give them 3.5 stars. Unfortunately, I was disappointed this time: 1) did not meet the delivery window and 2) several damages to my household goods. Good move coordinator though and efficient claim team."
"There were many miscommunications between their home office and the movers. Movers were fantastic, but company policies leave much to be desired for long distance moves."
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How moveBuddha rated Ward North American
Ward North American earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Dallas movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Ward North American | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ward North American
Moving with Ward North American receives frequent praise for professional and polite staff, efficiency, careful handling, reliable communication, and speedy service. Customers highlight smooth moves, safe packing, and friendly, helpful teams. Some experienced issues: a few report lost or damaged items, while others mention schedule delays or delivery hiccups. While most feedback is highly positive—the majority far above industry average for satisfaction—negative comments focus on belongings being misplaced or damaged, and occasional late deliveries. Positive input consistently outweighs complaints, positioning Ward North American as a top choice among moving companies for those seeking dependable, courteous service with minimal hassle.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Ward North American cost?
Ward North American does not publish standard hourly rates or flat-fee pricing publicly. Movers in Dallas charge an average of $79/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does Ward North American compare to other Dallas movers?
Ward North American ranks alongside the top full-service movers in Dallas on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Dallas movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
62% | A+ | ||
|
4.64 |
81% | A | ||
|
4.62 |
91% | A+ | ||
|
4.64 |
84% | A+ | ||
|
4.62 |
88% | A+ | ||
|
4.62 |
92% | B | ||
|
4.44 |
74% | F | ||
|
4.5 |
92% | A | ||
|
4.52 |
89% | A+ | ||
|
4.56 |
77% | A+ |
How Ward North American's ratings compare to other Dallas movers
Ward North American's Yelp rating (1.0/5) is lower than the average across the 70 movers analyzed in Dallas, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ward North American | 1.0/5 | -- |
| Dallas movers | 3.2/5 | 70 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: Ward North American
Ward North American earns a 4.5/5 moveBuddha score, backed by 89% positive customer reviews across 154 verified reviews. Over 27 years in business, Ward North American has built a reputation for professional and polite staff and efficient service, making it worth a look for your Texas move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Ward North American
Why is Ward North American's Yelp rating lower than other sources?
Ward North American's 1.0/5 Yelp rating across 1 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How does Ward North American's review score compare to other Texas movers?
Ward North American earns 89% positive customer reviews across 154 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 85% average among Dallas movers, and above the 85% Texas average.
Does Ward North American offer labor-only moving?
Yes, Ward North American offers labor-only moving for customers who rent their own truck or container. Only 70% of Dallas movers offer this service, compared to 56% nationally.
Does Ward North American offer piano moving?
Yes, Ward North American offers piano moving. That's a specialty only 64% of Dallas movers provide, compared to 71% nationally.
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