Terry Moving and Storage Inc. Review
Positive Reviews
94%
across 419 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
29
founded 1997
Terry Moving and Storage Inc. is a 4.4/5-rated California full-service mover, operating since 1997 (29 years in business). Terry Moving and Storage Inc. earns 94% positive reviews across 419 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Terry Moving and Storage Inc. at a glance
- Track record: 29 years in business with 94% positive customer reviews across 419 verified reviews.
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
What do customers say about Terry Moving and Storage Inc.?
Across 419 verified customer reviews from multiple platforms, 94% are positive, 5% are negative, and 1% are neutral.
What customers like most about Terry Moving and Storage Inc.
- Efficient service: Many customers praise Terry Moving and Storage Inc. for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Terry Moving and Storage Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Terry Moving and Storage Inc.'s attention to detail.
- Quick moving process: The team at Terry Moving and Storage Inc. often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Terry Moving and Storage Inc. throughout the moving process.
Most common complaints about Terry Moving and Storage Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Terry Moving and Storage Inc. clients.
- Lack of communication: Poor or inconsistent updates from Terry Moving and Storage Inc. left some customers feeling in the dark.
Positive Terry Moving and Storage Inc. Reviews
Yelp
"The crew was fast, careful, and made my move stress-free. Not a single item was damaged, and their attitudes were the best part! Highly recommend Terry Moving & Storage."
"Mark and his team were organized, polite, and took amazing care of my belongings. The price was fair, and nothing was broken or missing. Would definitely use them again."
"Communication was excellent from the start. Crew was on time, worked efficiently, and handled everything with care. Best moving experience I’ve ever had!"
Negative Terry Moving and Storage Inc. Reviews
Yelp
"When we unpacked our things, there were 5 broken pieces, and one was wrapped broken. Our couch cushion was missing. We cannot use the couch now!"
Yelp
"Quoted a flat rate, but at the end paid $500 more. No honesty about a not-to-exceed rate. Will not recommend this company."
"Paid for the move and was told price was set. Then they told us to pay $600 more than quoted. Plus damage to our things. Would not recommend."
Neutral Terry Moving and Storage Inc. Reviews
Yelp
"Mark Terry accepted a $750 wire transfer, then was unable to perform the move. He refunded my deposit after I posted about the issue online. Lesson learned on both sides."
Yelp
"They charged my card fully in advance but offered a refund when my concerns were raised. Movers did a good job overall. I’d rate the crew 5 stars, office less so."
Yelp
"Move out crew was great, but move in team lead was rude. Owner followed up afterward and addressed my concerns; appreciate the action taken."
How moveBuddha rated Terry Moving and Storage Inc.
Terry Moving and Storage Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Terry Moving and Storage Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Terry Moving and Storage Inc.
Word travels fast when a moving company stands out, and Terry Moving and Storage Inc. has built a strong reputation with feedback from 419 customers—nearly 94% of whom share positive input. Customers consistently praise the speed and efficiency of service, the professionalism and courtesy of the moving team, and especially their careful handling of valuable items. Staff members receive high marks for their great communication, making the moving process less stressful. Common negatives reported include occasional damage to belongings, unexpected fees or pricing differences, and some gaps in communication during problem situations. While some reviewers faced issues with lost items or claims handling, these incidents are much less frequent than is typical for the industry. Compared to most moving companies, Terry Moving and Storage Inc. is viewed as more reliable and responsive, with a reputation for organization and genuinely helpful crews. The significant volume of positive input confirms this company sets a high bar for moving and storage providers.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Terry Moving and Storage Inc. cost?
Terry Moving and Storage Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Terry Moving and Storage Inc. compare to other Mission Viejo movers?
Terry Moving and Storage Inc. ranks alongside the top full-service movers in Mission Viejo on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Mission Viejo movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 77% | A+ | |||
| 94% | A+ | |||
| 94% | A+ | |||
| 95% | A+ | |||
| 95% | A+ | |||
| 99% | B- | |||
| 92% | A+ | |||
| 96% | A+ | |||
| 77% | A+ | |||
| 84% | B+ |
How Terry Moving and Storage Inc.'s ratings compare to other Mission Viejo movers
Terry Moving and Storage Inc. earns a higher-than-average Yelp rating (4.8/5) across the 58 movers analyzed in Mission Viejo, which carry an average Yelp rating of 4.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Terry Moving and Storage Inc. | 4.8/5 | -- |
| Mission Viejo movers | 4.2/5 | 58 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Terry Moving and Storage Inc.
Terry Moving and Storage Inc. earns a 4.4/5 moveBuddha score with 94% positive customer reviews across 419 verified reviews. With 29 years in business, Terry Moving and Storage Inc. is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Terry Moving and Storage Inc.
How does Terry Moving and Storage Inc.'s review score compare to other California movers?
Terry Moving and Storage Inc. earns 94% positive customer reviews across 419 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Terry Moving and Storage Inc. offer?
Terry Moving and Storage Inc. is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Terry Moving and Storage Inc. require a deposit?
Deposit requirements for Terry Moving and Storage Inc. depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Terry Moving and Storage Inc. been in business?
Terry Moving and Storage Inc. has been in business for 29 years, founded in 1997.
How do I choose the right Mission Viejo moving company?
To pick the best Mission Viejo mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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