H.A. Latham Moving & Storage Review
Positive Reviews
82%
across 83 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
103
founded 1923
FMCSA Status
Active
Satisfactory rating
H.A. Latham Moving & Storage is a 4.4/5-rated Connecticut full-service mover, operating since 1923 (103 years in business). H.A. Latham Moving & Storage earns 82% positive reviews across 83 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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H.A. Latham Moving & Storage at a glance
- Track record: 103 years in business with 82% positive customer reviews across 83 verified reviews.
- Scale: 4 trucks operating across Connecticut
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 3.86/5
What this review covers
What do customers say about H.A. Latham Moving & Storage?
Across 83 verified customer reviews from multiple platforms, 82% are positive, 15% are negative, and 4% are neutral.
What customers like most about H.A. Latham Moving & Storage
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to H.A. Latham Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the H.A. Latham Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise H.A. Latham Moving & Storage for completing moves smoothly and with minimal downtime.
- Transparent pricing: Many reviewers felt confident booking with H.A. Latham Moving & Storage due to honest, upfront pricing and no surprise fees.
- Quick moving process: The team at H.A. Latham Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about H.A. Latham Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive H.A. Latham Moving & Storage Reviews
"Used Latham for our local move. They packed up the house Day 1 and moved us Day 2. The team was professional, timely, careful with our items, and attentive to our needs. Would recommend to anyone."
"I have recently moved my 83 year old mother...They were kind, professional and kept my mother feeling like she was in good hands and her 'home' was safe. The final quote came in seventy five cents over the quote!"
"I would give them 10 stars if I could! Latham made my relocation an absolute breeze. The team was extremely careful with all items. There were no hidden fees or surprises. Exceptional service through and through."
Negative H.A. Latham Moving & Storage Reviews
"Not only did they destroy a year old king mattress...didn’t deliver the right arm facing loveseat. I will NEVER NEVER EVER USE THEY AGAIN...the picture you see is my very distorted king mattress..."
Yelp
"I STRONGLY discourage the use of this company if you care at all about the condition of your furniture...We had the WORST EXPERIENCE...I could not overlook the EXTENSIVE DAMAGE and owner Chris Latham's unwillingness to warrant his company's work."
Yelp
"Worst experience I have ever had. They broke a 150 year old armoire so it will never close again. They left dents in the woodwork...They had to go back and pick up things they forgot and then had the gall to charge us."
Neutral H.A. Latham Moving & Storage Reviews
"The movers couldn't get my sofa in the door. They refused to try another door and left it in the yard. I expected more for $700. I never called to complain, so that is on me."
"The truck sent was definitely too small...a fair amount was left behind that required three more car loads...My daughter's bed was also put together wrong and caused her to fall through her first night there."
"The movers couldn't get my sofa in the door. They refused to try another door and left it in the yard. I expected more for $700. I never called to complain, so that is on me."
Is H.A. Latham Moving & Storage licensed & insured?
Yes. H.A. Latham Moving & Storage holds active FMCSA registration under the legal name C V CLARK LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/05/2026 |
| Safety rating | Satisfactory | 02/05/2026 |
| Fleet size | 4 power units | 02/05/2026 |
| FMCSA inspections | 0 total inspections | 02/05/2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify H.A. Latham Moving & Storage's active status on the Connecticut licensed movers database.
How moveBuddha rated H.A. Latham Moving & Storage
H.A. Latham Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | H.A. Latham Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of H.A. Latham Moving & Storage
Moving memories matter, and H.A. Latham Moving & Storage stands out for its trustworthy and professional service. Out of 83 customer reviews analyzed, nearly 82% praised the company for careful handling, responsive staff, efficient moves, clear pricing, and prompt work. Users highlighted careful treatment of belongings and precise, honest estimates—qualities not always found with other movers. Most feedback noted polite, experienced crews and a stress-free process. Some users detailed quick quotes and transparent rates, making booking and budgeting easy. A few customers, though, described frustrating damage to items, unprofessional conduct, or charges higher than expected. These included significant reports of property and furniture damage and unresolved complaints. Neutral feedback mentioned inconsistent performance across jobs, with occasional setup errors and problems with furniture delivery. Compared to other moving services, H.A. Latham’s positive experiences far outweigh negatives, but potential customers should confirm details about special care needs and review policies to prevent surprises.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does H.A. Latham Moving & Storage cost?
H.A. Latham Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does H.A. Latham Moving & Storage compare to other Norwich movers?
H.A. Latham Moving & Storage ranks alongside the top full-service movers in Norwich on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Norwich movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 97% | A+ | |||
| 94% | A+ | |||
| 92% | A+ | |||
| 55% | A+ | |||
| 82% | A+ | |||
| 97% | A+ | |||
| 64% | A+ | |||
| 79% | A+ | |||
| 97% | A+ | |||
| 77% | F |
How H.A. Latham Moving & Storage's ratings compare to other Norwich movers
H.A. Latham Moving & Storage earns a higher-than-average Yelp rating (3.8/5) across the 22 movers analyzed in Norwich, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| H.A. Latham Moving & Storage | 3.8/5 | -- |
| Norwich movers | 2.9/5 | 22 movers |
| Connecticut movers | 3.3/5 | 54 movers |
Final verdict: H.A. Latham Moving & Storage
H.A. Latham Moving & Storage earns a 4.4/5 moveBuddha score with 82% positive customer reviews across 83 verified reviews. With 103 years in business and 4 trucks operating across Connecticut, H.A. Latham Moving & Storage is a solid option to consider for Connecticut moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about H.A. Latham Moving & Storage
Is H.A. Latham Moving & Storage a legitimate, licensed mover?
Yes. H.A. Latham Moving & Storage holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the Connecticut state regulator database.
How does H.A. Latham Moving & Storage's review score compare to other Connecticut movers?
H.A. Latham Moving & Storage earns 82% positive customer reviews across 83 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does H.A. Latham Moving & Storage offer?
H.A. Latham Moving & Storage is a full-service mover operating in Connecticut. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does H.A. Latham Moving & Storage require a deposit?
Deposit requirements for H.A. Latham Moving & Storage depend on the type and timing of your move. Most Connecticut full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has H.A. Latham Moving & Storage been in business?
H.A. Latham Moving & Storage has been in business for 103 years, founded in 1923. The company holds active FMCSA registration.
How do I choose the right Norwich moving company?
To pick the best Norwich mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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