Shepard's Moving & Storage, LLC Review 2026 (Bethel, CT)
Fact Checked by:
Positive
Reviews
91%
across 126 reviews
moveBuddha
Score
4.0/5
based on moveBuddha methodology
Years in
Business
5
founded 2021
FMCSA
Status
Active
Shepard's Moving & Storage, LLC is a 4.0/5-rated Connecticut full-service mover, operating since 2021 (5 years in business). Shepard's Moving & Storage, LLC earns 91% positive reviews across 126 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Shepard's Moving & Storage, LLC at a glance
- Track record: 5 years in business with 91% positive customer reviews (126 verified reviews)
- Scale: 1 trucks operating across Connecticut
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
Shepard's Moving & Storage, LLC's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 62% of Bethel movers (60% nationally)
- Piano moving: A specialty offered by 39% of Bethel movers (41% nationally)
What this Shepard's Moving & Storage, LLC review covers
Consistency and follow-up
Flexibility
Affordable rates
Careful handling
Efficient service
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Shepard's Moving & Storage, LLC has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Shepard's Moving & Storage, LLC has about 91% positive reviews across roughly 126 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Shepard's Moving & Storage, LLC.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Shepard's Moving & Storage, LLC emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Shepard’s was responsive, reachable, and communicative from start to finish. The movers were punctual, respectful, and did an excellent job.
Last-minute change in plans? No problem for these movers. They rolled with it and made our lives easier. Super flexible and understanding!
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What do customers say about Shepard's Moving & Storage, LLC?
Shepard's Moving & Storage, LLC pulls in 91% positive reviews out of 126 verified ratings from multiple platforms, 9% negative, and 1% neutral.
What customers like most about Shepard's Moving & Storage, LLC
- Consistency and follow-up: Reviewers liked that Shepard's Moving & Storage, LLC stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that Shepard's Moving & Storage, LLC was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Shepard's Moving & Storage, LLC to be more budget-friendly than competitors without sacrificing quality.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Shepard's Moving & Storage, LLC's attention to detail.
- Efficient service: Many customers praise Shepard's Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
Most common complaints about Shepard's Moving & Storage, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Difficult to reach: Customers had trouble contacting Shepard's Moving & Storage, LLC for updates or assistance, especially post-move.
- Inaccurate estimates: Estimates from Shepard's Moving & Storage, LLC were sometimes way off from what customers were ultimately billed.
Did you move with Shepard's Moving & Storage, LLC? Tell us how it went.
Leave a ReviewPositive Shepard's Moving & Storage, LLC Reviews
Shepard’s was responsive, reachable, and communicative from start to finish. The movers were punctual, respectful, and did an excellent job.
Last-minute change in plans? No problem for these movers. They rolled with it and made our lives easier. Super flexible and understanding!
The two young men that came to my house were professional, polite and very careful about how they handled my furniture. I would use this company again for sure!
Negative Shepard's Moving & Storage, LLC Reviews
Yelp
We had most of the boxes damaged, broken outside, open and missing half of the boxes. We are missing a lot of stuff, including expensive machines and chairs.
2 furniture broken. Covered by moth, moth egg and worm. When the staff come in to my house, they dropped lots of dirt.
Yelp
I was quoted one price and served another. I was charged over $130 more than the quoted price. I disputed the charge, but they had my signature.
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Is Shepard's Moving & Storage, LLC licensed & insured?
Yes. Shepard's Moving & Storage, LLC is FMCSA-registered and active, operating under the legal name SHEPARD'S MOVING & STORAGE LLC. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 08/09/2026 |
| Fleet size | 1 power units | 08/09/2026 |
| Van line affiliation | Affiliated with a national van line | Nov 2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify Shepard's Moving & Storage, LLC's active status on the Connecticut licensed movers database.
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How moveBuddha rated Shepard's Moving & Storage, LLC
Shepard's Moving & Storage, LLC earns a 4.0/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Bethel movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Shepard's Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Shepard's Moving & Storage, LLC
Flexible planning and storage support: Feedback from 126 reviews is 90% positive. Customers praise responsive communication, fair pricing, quick crews, on-time service, and helpful packing and storage options, though a few report missed callbacks or unresolved issues. Other complaints include damaged or missing belongings and unsatisfactory claims handling.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Shepard's Moving & Storage, LLC cost?
Shepard's Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Movers in Bethel charge an average of $125/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Connecticut move
$1,070 – $2,485
How does Shepard's Moving & Storage, LLC compare to other Bethel movers?
Shepard's Moving & Storage, LLC ranks alongside the top full-service movers in Bethel on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Bethel movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.38 |
99% | A+ | ||
|
4.42 |
69% | A+ | ||
|
4.76 |
96% | A+ | ||
|
4.58 |
91% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.56 |
85% | A+ | ||
|
4.62 |
83% | F | ||
|
4.48 |
85% | A+ |
How Shepard's Moving & Storage, LLC's ratings compare to other Bethel movers
Shepard's Moving & Storage, LLC's Yelp rating (3.3/5) is in line with the average across the 179 movers analyzed in Bethel, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Shepard's Moving & Storage, LLC | 3.3/5 | -- |
| Bethel movers | 3.5/5 | 179 movers |
| Connecticut movers | 3.3/5 | 120 movers |
Final verdict: Shepard's Moving & Storage, LLC
Shepard's Moving & Storage, LLC earns a 4.0/5 moveBuddha score, backed by 91% positive customer reviews across 126 verified reviews. Over 5 years in business and 1 trucks operating across Connecticut, Shepard's Moving & Storage, LLC has built a reputation for consistency and follow-up and flexibility, making it worth a look for your Connecticut move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Shepard's Moving & Storage, LLC
What services does Shepard's Moving & Storage, LLC offer?
Shepard's Moving & Storage, LLC is a full-service mover operating in Connecticut. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Shepard's Moving & Storage, LLC a legitimate, licensed mover?
Yes, Shepard's Moving & Storage, LLC is FMCSA-registered and active, operating 1 trucks. You can verify their licensing status on the Connecticut state regulator database.
How do I choose the right Bethel moving company?
To pick the best Bethel mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Shepard's Moving & Storage, LLC require a deposit?
How much deposit Shepard's Moving & Storage, LLC asks for depends on your move type and timing. Most Connecticut full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Shepard's Moving & Storage, LLC's review score compare to other Connecticut movers?
Shepard's Moving & Storage, LLC earns 91% positive customer reviews across 126 verified customer reviews. Its composite moveBuddha score is 4.0/5. That's above the 89% average among Bethel movers, and above the 90% Connecticut average.
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