Shepard's Moving & Storage, LLC Review
Fact Checked by:
Positive Reviews
87%
across 91 reviews
moveBuddha Score
4.0/5
based on moveBuddha methodology
Years in Business
5
founded 2021
FMCSA Status
Active
Shepard's Moving & Storage, LLC is a 4.0/5-rated Connecticut full-service mover, operating since 2021 (5 years in business). Shepard's Moving & Storage, LLC earns 87% positive reviews across 91 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Shepard's Moving & Storage, LLC at a glance
- Track record: 5 years in business with 87% positive customer reviews across 91 verified reviews.
- Scale: 1 trucks operating across Connecticut
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Shepard's Moving & Storage, LLC has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Shepard's Moving & Storage, LLC has about 87% positive reviews across roughly 91 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Shepard's Moving & Storage, LLC.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Shepard's Moving & Storage, LLC emphasizes clear communication, careful handling.
Recent reviews
Had a fantastic experience with Cesar, Roberto, Rick & Selvin on my move. They were very fast loading & unloading, careful with my things, and kept both homes clean. Absolutely recommend Shepard’s Moving!
Shepard’s did an amazing job moving us from CT to MA. Full house moved, nothing missing or broken. Efficient, well priced, and great customer service. Highly recommend them!
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What do customers say about Shepard's Moving & Storage, LLC?
Across 91 verified customer reviews from multiple platforms, 87% are positive, 12% are negative, and 1% are neutral.
What customers like most about Shepard's Moving & Storage, LLC
- Professional and polite staff: Customers say the Shepard's Moving & Storage, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Shepard's Moving & Storage, LLC's attention to detail.
- Efficient service: Many customers praise Shepard's Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Shepard's Moving & Storage, LLC often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Shepard's Moving & Storage, LLC throughout the moving process.
Most common complaints about Shepard's Moving & Storage, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Shepard's Moving & Storage, LLC clients.
- Lack of communication: Poor or inconsistent updates from Shepard's Moving & Storage, LLC left some customers feeling in the dark.
Positive Shepard's Moving & Storage, LLC Reviews
Had a fantastic experience with Cesar, Roberto, Rick & Selvin on my move. They were very fast loading & unloading, careful with my things, and kept both homes clean. Absolutely recommend Shepard’s Moving!
Shepard’s did an amazing job moving us from CT to MA. Full house moved, nothing missing or broken. Efficient, well priced, and great customer service. Highly recommend them!
Yelp
I've hired Art and his team three times. They always solve problems fast, safely, and damage free. Highly recommend these moving professionals for any job, big or small.
Negative Shepard's Moving & Storage, LLC Reviews
Yelp
We had a very bad experience, they overcharged us, delivered damaged and missing boxes, and customer service was rude and unhelpful. Lost expensive items and fragile boxes destroyed.
Yelp
AVOID THIS MOVING COMPANY AT ALL COSTS. Quoted one price but charged much more. Disputed charge, never got a call back. Go elsewhere if you can!!
Terrible customer service. Very rude response to problems, 2 broken furniture pieces, items covered in dirt, not recommended for storing furniture.
Neutral Shepard's Moving & Storage, LLC Reviews
Unknown
Is Shepard's Moving & Storage, LLC licensed & insured?
Yes. Shepard's Moving & Storage, LLC holds active FMCSA registration under the legal name SHEPARD'S MOVING & STORAGE LLC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/04/2026 |
| Fleet size | 1 power units | 03/04/2026 |
| FMCSA inspections | 0 total inspections | 03/04/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
The Connecticut Department of Transportation (CDOT) regulates in-state moving companies and taxi, trucking, and bus companies. In addition, customers are also protected from scam movers by regulations set forth by the Connecticut State Department of Consumer Protection. You can verify Shepard's Moving & Storage, LLC's active status on the Connecticut licensed movers database.
How moveBuddha rated Shepard's Moving & Storage, LLC
Shepard's Moving & Storage, LLC earns a 4.0/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Shepard's Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Shepard's Moving & Storage, LLC
Customers praise Shepard's Moving & Storage, LLC for its professional and courteous crew, careful handling of items, and efficient service. Many mention speedy moves and excellent communication, making the experience smoother than with most movers. Clients frequently highlight the team's attention to detail, problem-solving ability, and willingness to go the extra mile. In contrast, some negative feedback points to instances of damaged items, unexpected charges, and difficulty reaching staff for quotes or resolution. While the majority of the 91 reviews express satisfaction—nearly 87% positive—occasional complaints focus on damage and customer service issues. Compared to standard moving companies, Shepard's stands out for professionalism and care, but a few customers encountered unresolved problems and extra costs.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Shepard's Moving & Storage, LLC cost?
Shepard's Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Shepard's Moving & Storage, LLC compare to other Bethel movers?
Shepard's Moving & Storage, LLC ranks alongside the top full-service movers in Bethel on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Bethel movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
66% | A+ | ||
|
4.64 |
85% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.64 |
81% | A+ | ||
|
4.42 |
88% | A+ | ||
|
4.44 |
99% | A+ | ||
|
4.58 |
93% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.44 |
89% | A+ | ||
|
4.3 |
98% | A+ |
How Shepard's Moving & Storage, LLC's ratings compare to other Bethel movers
Shepard's Moving & Storage, LLC's Yelp rating (3.3/5) is in line with the average across the 60 movers analyzed in Bethel, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Shepard's Moving & Storage, LLC | 3.3/5 | -- |
| Bethel movers | 3.5/5 | 60 movers |
| Connecticut movers | 3.3/5 | 54 movers |
Final verdict: Shepard's Moving & Storage, LLC
Shepard's Moving & Storage, LLC earns a 4.0/5 moveBuddha score with 87% positive customer reviews across 91 verified reviews. With 5 years in business and 1 trucks operating across Connecticut, Shepard's Moving & Storage, LLC is a solid option to consider for Connecticut moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Shepard's Moving & Storage, LLC
Is Shepard's Moving & Storage, LLC a legitimate, licensed mover?
Yes. Shepard's Moving & Storage, LLC holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the Connecticut state regulator database.
How does Shepard's Moving & Storage, LLC's review score compare to other Connecticut movers?
Shepard's Moving & Storage, LLC earns 87% positive customer reviews across 91 verified customer reviews. Its composite moveBuddha score is 4.0/5.
What services does Shepard's Moving & Storage, LLC offer?
Shepard's Moving & Storage, LLC is a full-service mover operating in Connecticut. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Shepard's Moving & Storage, LLC require a deposit?
Deposit requirements for Shepard's Moving & Storage, LLC depend on the type and timing of your move. Most Connecticut full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Shepard's Moving & Storage, LLC been in business?
Shepard's Moving & Storage, LLC has been in business for 5 years, founded in 2021. The company holds active FMCSA registration.
Is Shepard's Moving & Storage, LLC associated with a van line?
Yes. Shepard's Moving & Storage, LLC is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Bethel moving company?
To pick the best Bethel mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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