Collins Family Movers, Inc. Review 2026 (Chicago, IL)
Fact Checked by:
Positive
Reviews
95%
across 1,557 reviews
moveBuddha
Score
4.3/5
based on moveBuddha methodology
Years in
Business
17
founded 2009
Collins Family Movers, Inc. is a 4.3/5-rated Illinois full-service mover, operating since 2009 (17 years in business). Collins Family Movers, Inc. earns 95% positive reviews across 1,557 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Collins Family Movers, Inc. at a glance
- Track record: 17 years in business with 95% positive customer reviews (1,557 verified reviews)
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Collins Family Movers, Inc.'s services
- Packing
- Labor-only moving: Offered by 28% of Chicago movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Piano moving: A specialty offered by 42% of Chicago movers (40% nationally)
What this Collins Family Movers, Inc. review covers
Affordable rates
Flexibility
Consistency and follow-up
Good communication
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Collins Family Movers, Inc. has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Collins Family Movers, Inc. has about 95% positive reviews across roughly 1557 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Collins Family Movers, Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Collins Family Movers, Inc. emphasizes clear communication, careful handling.
Recent reviews
Richard provided a fair and honest quote and was flexible when I needed more truck space. The crew arrived on time, delivered as scheduled, and nothing was damaged.
Great communication, prompt, and efficient. Very reasonable rates for the service, would definitely use again.
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What do customers say about Collins Family Movers, Inc.?
Collins Family Movers, Inc. pulls in 95% positive reviews out of 1,557 verified ratings from multiple platforms, 5% negative, and 1% neutral.
What customers like most about Collins Family Movers, Inc.
- Affordable rates: Many reviewers found Collins Family Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Collins Family Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Collins Family Movers, Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Collins Family Movers, Inc. throughout the moving process.
- Quick moving process: The team at Collins Family Movers, Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Collins Family Movers, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Collins Family Movers, Inc. left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Did you move with Collins Family Movers, Inc.? Tell us how it went.
Leave a ReviewPositive Collins Family Movers, Inc. Reviews
Brian Baker, Google
Richard provided a fair and honest quote and was flexible when I needed more truck space. The crew arrived on time, delivered as scheduled, and nothing was damaged.
Yelp
Great communication, prompt, and efficient. Very reasonable rates for the service, would definitely use again.
Yelp
They were on time, fast, careful, thoughtful, and considerate. The move took less time than their estimate, so they cut $120 off the total I paid.
Negative Collins Family Movers, Inc. Reviews
Yelp
Despite an exhaustive inventory process and a clear binding rate agreement, Richard demanded additional fees on moving day. The crew arrived late and left unpacked goods behind.
Yelp
After reading many Yelp reviews, I called multiple times, but nobody answered and the voicemail was full. I emailed several times and never received a response.
Yelp
Our coffee table was cracked, the adjustable bed base was broken, and a cabinet had broken doors. We also found damage to the stairs and walls, and received no callback.
Neutral Collins Family Movers, Inc. Reviews
Yelp
On time, worked fairly quickly, and friendly. The truck was not large enough, so I had to make multiple trips back myself to complete the move.
India Rios, Google
The guys were timely and did a good job, but I was pressured by the phone representative to increase the crew from three to four, raising the hourly price.
S, Google
Used them for my move; they were good and nothing broke, but they lost a few things and never reimbursed me or responded afterward.
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How moveBuddha rated Collins Family Movers, Inc.
Collins Family Movers, Inc. earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Collins Family Movers, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Collins Family Movers, Inc.
Direct help, flexible bookings: Customers rate the company positively in 94% of 1,557 reviews. Common highlights include responsive office support, careful handling, clear communication, and help with difficult moves; a few report damage. Complaints focus on unexpected charges, tipping pressure, restrictive contract terms, and slow work.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Collins Family Movers, Inc. cost?
Collins Family Movers, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chicago charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Collins Family Movers, Inc. compare to other Chicago movers?
Collins Family Movers, Inc. ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.64 |
82% | A+ | ||
|
4.66 |
97% | C | ||
|
4.64 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
92% | N/A | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
86% | A+ | ||
|
4.52 |
73% | A+ |
How Collins Family Movers, Inc.'s ratings compare to other Chicago movers
Collins Family Movers, Inc. earns a higher-than-average Yelp rating (4.6/5) across the 253 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Collins Family Movers, Inc. | 4.6/5 | -- |
| Chicago movers | 3.6/5 | 253 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: Collins Family Movers, Inc.
Collins Family Movers, Inc. earns a 4.3/5 moveBuddha score, backed by 95% positive customer reviews across 1,557 verified reviews. Over 17 years in business, Collins Family Movers, Inc. has built a reputation for affordable rates and flexibility, making it worth a look for your Illinois move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Collins Family Movers, Inc.
How does Collins Family Movers, Inc.'s review score compare to other Illinois movers?
Collins Family Movers, Inc. earns 95% positive customer reviews across 1,557 verified customer reviews. Its composite moveBuddha score is 4.3/5. That's above the 89% average among Chicago movers, and above the 88% Illinois average.
What services does Collins Family Movers, Inc. offer?
Collins Family Movers, Inc. is a full-service mover operating in Illinois. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Collins Family Movers, Inc. require a deposit?
How much deposit Collins Family Movers, Inc. asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Collins Family Movers, Inc. been in business?
Collins Family Movers, Inc. has been in business for 17 years, founded in 2009.
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