Midway Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
40%
across 508 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
34
founded 1992
FMCSA Status
Active
Satisfactory rating
Midway Moving & Storage, Inc. is a 4.5/5-rated Illinois full-service mover, operating since 1992 (34 years in business). Midway Moving & Storage, Inc. earns 40% positive reviews across 508 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 19 trucks. All ratings reflect moveBuddha's independent analysis.
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Midway Moving & Storage, Inc. at a glance
- Track record: 34 years in business with 40% positive customer reviews across 508 verified reviews.
- Scale: 19 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Midway Moving & Storage, Inc. has been in business for 34 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Midway Moving & Storage, Inc. has about 40% positive reviews across roughly 508 total reviews, with an average Yelp rating of 1.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Midway Moving & Storage, Inc., and Midway Moving & Storage, Inc. makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Midway Moving & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
"Midway Moving made a stressful move easy! The crew was efficient and treated our belongings with care. Friendly staff, fast service. Highly recommend for anyone looking for professional movers!"
"They moved everything with care, wrapping and securing anything needed, but they were very prompt in it too. I additionally needed some items relocated, and they measured and taped out each location to make sure it was perfect."
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What do customers say about Midway Moving & Storage, Inc.?
Across 508 verified customer reviews from multiple platforms, 40% are positive, 57% are negative, and 3% are neutral.
What customers like most about Midway Moving & Storage, Inc.
- Efficient service: Many customers praise Midway Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Midway Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Midway Moving & Storage, Inc.'s attention to detail.
- Quick moving process: The team at Midway Moving & Storage, Inc. often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Midway Moving & Storage, Inc.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Midway Moving & Storage, Inc. Reviews
Yelp
"Midway Moving made a stressful move easy! The crew was efficient and treated our belongings with care. Friendly staff, fast service. Highly recommend for anyone looking for professional movers!"
"They moved everything with care, wrapping and securing anything needed, but they were very prompt in it too. I additionally needed some items relocated, and they measured and taped out each location to make sure it was perfect."
"Used Midway twice within last couple of months and found them to be extremely professional, very customer oriented and fast workers. Would highly recommend!"
Negative Midway Moving & Storage, Inc. Reviews
Yelp
"The final cost ended up being more than double the estimate, so I strongly recommend finding a more honest moving company. It's clear that they low-balled the estimate in order to get our business."
"They broke our baby grand piano. Despite testing every key before packing, they dropped the piano during the move, which was captured on video. The quote we received was for a 7-hour job, but they were in our home until midnight."
Yelp
"After moving across the street, they managed to lose a television set, numerous boxes, and a small filing cabinet with personal documents. They offered no explanation, retribution or apology!"
Neutral Midway Moving & Storage, Inc. Reviews
Yelp
"The movers did a great job moving my furniture and boxes. However, the lead mover charged me 1 extra hour, saying it was for driving time, which wasn't in the estimate...some shady, deceitful behavior."
"They will give you a low ball estimate but will raise it after they weigh everything...Some boxes were not mine and others never arrived. But the rest of my stuff was moved with minimal damage."
"I used them before twice and had good moves each time. So as far as moving quality and the movers they are good. You will usually end up paying more than what you are estimated, but this is typical..."
Is Midway Moving & Storage, Inc. licensed & insured?
Yes. Midway Moving & Storage, Inc. holds active FMCSA registration under the legal name MIDWAY MOVING & STORAGE INC. The company holds a satisfactory safety rating from the FMCSA. They operate 19 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/31/2026 |
| Safety rating | Satisfactory | 05/31/2026 |
| Fleet size | 19 power units | 05/31/2026 |
| FMCSA inspections | 0 total inspections | 05/31/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Midway Moving & Storage, Inc.'s active status on the Illinois licensed movers database.
How moveBuddha rated Midway Moving & Storage, Inc.
Midway Moving & Storage, Inc. earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Midway Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Midway Moving & Storage, Inc.
High marks for promptness and courtesy, but plenty of extra headaches. Out of 508 reviews analyzed, about 40% praised Midway Moving & Storage, Inc. for their efficient service, helpful and professional staff, and careful handling of items. Customers frequently highlighted fast-moving crews who worked hard and minimized the stress of relocation. Many said the movers acted with professionalism and handled heavy, delicate, or valuable items with care. Still, negative experiences dominated, with over half of the feedback sharply criticizing unexpected final bills, significant price increases from initial quotes, or undisclosed extra charges for supplies. Reports of broken, missing, or mishandled items were also common, and some customers never recovered lost property. Others complained about denied claims and lackluster follow-up from management. While high-quality crews and smooth moves do happen, the chances of facing sticker shock and frustration seem much higher with Midway compared to most companies in the moving industry.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Midway Moving & Storage, Inc. cost?
Midway Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
How does Midway Moving & Storage, Inc. compare to other Chicago movers?
Midway Moving & Storage, Inc. ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.7 |
73% | A+ | ||
|
4.7 |
88% | A+ | ||
|
4.7 |
91% | C | ||
|
4.64 |
93% | A+ | ||
|
4.62 |
92% | B+ | ||
|
4.62 |
75% | B- | ||
|
4.52 |
97% | A+ | ||
|
4.64 |
68% | A+ | ||
|
4.56 |
94% | C- |
How Midway Moving & Storage, Inc.'s ratings compare to other Chicago movers
Midway Moving & Storage, Inc.'s Yelp rating (1.8/5) is lower than the average across the 68 movers analyzed in Chicago, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Midway Moving & Storage, Inc. | 1.8/5 | -- |
| Chicago movers | 3.6/5 | 68 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: Midway Moving & Storage, Inc.
Midway Moving & Storage, Inc. earns a 4.5/5 moveBuddha score with 40% positive customer reviews across 508 verified reviews. With 34 years in business and 19 trucks operating across Illinois, Midway Moving & Storage, Inc. is a solid option to consider for Illinois moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Midway Moving & Storage, Inc.
Is Midway Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Midway Moving & Storage, Inc. holds active FMCSA registration. The company operates 19 trucks. You can verify their licensing status on the Illinois state regulator database.
How does Midway Moving & Storage, Inc.'s review score compare to other Illinois movers?
Midway Moving & Storage, Inc. earns 40% positive customer reviews across 508 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Midway Moving & Storage, Inc.'s Yelp rating lower than other sources?
Midway Moving & Storage, Inc.'s 1.8/5 Yelp rating across 287 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Midway Moving & Storage, Inc. offer?
Midway Moving & Storage, Inc. is a full-service mover operating in Illinois. The company operates 19 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Midway Moving & Storage, Inc. require a deposit?
Deposit requirements for Midway Moving & Storage, Inc. depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Midway Moving & Storage, Inc. been in business?
Midway Moving & Storage, Inc. has been in business for 34 years, founded in 1992. The company holds active FMCSA registration.
How do I choose the right Chicago moving company?
To pick the best Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Midway Moving & Storage, Inc.?
Compare Midway Moving & Storage, Inc.'s quote against other top Illinois movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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