Pickens Kane Moving & Storage Review 2026 (Chicago, IL)
Fact Checked by:
Positive
Reviews
69%
across 123 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Pickens Kane Moving & Storage is a 3.4/5-rated Illinois full-service mover. Pickens Kane Moving & Storage earns 69% positive reviews across 123 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Pickens Kane Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Pickens Kane Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 63% of Chicago movers (63% nationally)
What this Pickens Kane Moving & Storage review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Pickens Kane Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Pickens Kane Moving & Storage has about 69% positive reviews across roughly 123 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Pickens Kane Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Pickens Kane Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Excellent experience from start to finish. Every person was superior. They handled heavy items, difficult stairways, and limited road access with precision. No scratches, dents, or lost items.
Kathy was always available, answered questions, and kept us updated. Scott gave us his cell number while traveling. The crew was fast, efficient, careful, and professional.
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What do customers say about Pickens Kane Moving & Storage?
Pickens Kane Moving & Storage pulls in 69% positive reviews out of 123 verified ratings from multiple platforms, 27% negative, and 4% neutral.
What customers like most about Pickens Kane Moving & Storage
- Consistency and follow-up: Reviewers liked that Pickens Kane Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Pickens Kane Moving & Storage throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Pickens Kane Moving & Storage's attention to detail.
- Respectful of property: Customers appreciated how carefully Pickens Kane Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Pickens Kane Moving & Storage.
Most common complaints about Pickens Kane Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Pickens Kane Moving & Storage Reviews
Lynn Lietz, Google
Excellent experience from start to finish. Every person was superior. They handled heavy items, difficult stairways, and limited road access with precision. No scratches, dents, or lost items.
Maggi Leonard, Google
Kathy was always available, answered questions, and kept us updated. Scott gave us his cell number while traveling. The crew was fast, efficient, careful, and professional.
Druman T, Google
I've used Pickens Kane multiple times and they never disappoint. The team keeps me updated, works around my schedule, and takes great care of my belongings.
Negative Pickens Kane Moving & Storage Reviews
Greg Tamason, Google
Delivery was rescheduled three times and arrived a month late. Items were missing and broken, and the claims issue remained unresolved. The company was pricey, careless, and unresponsive.
Jesse N., Yelp
The move involved late crews, two shipments, a broken treadmill, damaged furniture, and delayed claims. Our second shipment arrived in early September, after we had expected it in August.
Erin, Google
Two of our three TVs arrived broken, many glass items and furniture were damaged, and property was missing. The claims process took months, and the second crew complained throughout delivery.
Neutral Pickens Kane Moving & Storage Reviews
Sonal M., Yelp
Move-out was postponed the day before, belongings sat in a warehouse for over a week, and delivery arrived on the last day of the window. Some furniture was damaged, though nothing was lost.
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How moveBuddha rated Pickens Kane Moving & Storage
Pickens Kane Moving & Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Pickens Kane Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Pickens Kane Moving & Storage
Careful moves, costly misses: Customer feedback from all 123 reviews shows 85 positive reviews, or 69.1%, making dependable service the main story. Customers praise consistent follow-up, clear communication, careful handling, respect for homes and belongings, and friendly staff. Many say Pickens Kane kept them informed, arrived on time, protected valuable furniture, and delivered items intact; several compared it favorably with cheaper movers. Negative feedback centers on damaged goods, missing items, late deliveries, understaffed crews, and slow or difficult claims handling. Some customers also reported surprise charges and weak communication after problems arose. The company often costs more than competitors, and neutral feedback suggests the premium can feel worthwhile when crews perform well but disappointing when long-distance coordination fails. Local and front-end service earned strong praise, while interstate moves drew the most serious complaints.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Pickens Kane Moving & Storage cost?
Pickens Kane Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Chicago charge an average of $116/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Illinois moving costs across all home sizes and service types, see our Illinois moving cost guide.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Pickens Kane Moving & Storage compare to other Chicago movers?
Pickens Kane Moving & Storage ranks alongside the top full-service movers in Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
97% | A+ | ||
|
4.64 |
96% | A+ | ||
|
4.64 |
82% | A+ | ||
|
4.66 |
97% | C | ||
|
4.64 |
92% | B+ | ||
|
4.64 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
86% | A+ | ||
|
4.52 |
73% | A+ |
Final verdict: Pickens Kane Moving & Storage
Pickens Kane Moving & Storage earns a 3.4/5 moveBuddha score, backed by 69% positive customer reviews across 123 verified reviews. Pickens Kane Moving & Storage has built a reputation for consistency and follow-up and good communication, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Pickens Kane Moving & Storage
How long has Pickens Kane Moving & Storage been in business?
Pickens Kane Moving & Storage's exact founding year is not publicly listed.
How does Pickens Kane Moving & Storage's review score compare to other Illinois movers?
Pickens Kane Moving & Storage earns 69% positive customer reviews across 123 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 89% average among Chicago movers, and below the 88% Illinois average.
Does Pickens Kane Moving & Storage require a deposit?
How much deposit Pickens Kane Moving & Storage asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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