Save Your Back Moving & Storage Review 2026 (New Lenox, IL)
Fact Checked by:
Positive
Reviews
89%
across 231 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Save Your Back Moving & Storage is a 3.3/5-rated Illinois full-service mover. Save Your Back Moving & Storage earns 89% positive reviews across 231 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Save Your Back Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Save Your Back Moving & Storage's services
- Full-service moving
- Packing
- Local (intrastate) moving
- Storage: Offered by 61% of New Lenox movers (63% nationally)
What this Save Your Back Moving & Storage review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Save Your Back Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Save Your Back Moving & Storage has about 89% positive reviews across roughly 231 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Save Your Back Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Save Your Back Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Prompt, professional service from Jesse and Josh. The pricing was fair and straightforward. I highly recommend this company for your move, and will most assuredly use them again.
Quick response to requested work and timing. Great, friendly movers who worked quickly and conscientiously.
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What do customers say about Save Your Back Moving & Storage?
Save Your Back Moving & Storage pulls in 89% positive reviews out of 231 verified ratings from multiple platforms, 11% negative, and 0% neutral.
What customers like most about Save Your Back Moving & Storage
- Affordable rates: Many reviewers found Save Your Back Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Save Your Back Moving & Storage.
- Professional and polite staff: Customers say the Save Your Back Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick response times: Customer support at Save Your Back Moving & Storage was often noted for responding to questions or concerns almost immediately
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Save Your Back Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Save Your Back Moving & Storage clients.
- Inaccurate estimates: Estimates from Save Your Back Moving & Storage were sometimes way off from what customers were ultimately billed.
Positive Save Your Back Moving & Storage Reviews
Karl Brown, Google
Prompt, professional service from Jesse and Josh. The pricing was fair and straightforward. I highly recommend this company for your move, and will most assuredly use them again.
John O'Brien, Google
Quick response to requested work and timing. Great, friendly movers who worked quickly and conscientiously.
Frank Serna, Google
Honestly, best money spent. After calling multiple companies, this was the most affordable company. Cody was very professional, conversational, informative, and kind.
Negative Save Your Back Moving & Storage Reviews
Steve B, Google
We only had four finer pieces of furniture and three were damaged. After the move, I was expecting a call from the company regarding the damage, but received no such call.
Rebecca Obrien, Google
Extremely upset. They quoted $2,100 before the move but charged $4,000 total. They broke two flat-screen TVs and my kitchen table, and the owner never responded.
Roberto Gomez, Google
Three movers worked 10 hours and did not finish the job. I was still required to pay for all 10 hours, then had to rent a truck and move the remaining items myself.
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How moveBuddha rated Save Your Back Moving & Storage
Save Your Back Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among New Lenox movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Save Your Back Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Save Your Back Moving & Storage
Moving day made easier—until damage or billing problems enter the picture. Across 231 reviews, 206 were positive (89.2%). Customers praise affordable rates, friendly and professional staff, quick replies, punctual crews, careful handling, and helpful service. Several people who had used other movers called Save Your Back faster, more affordable, or easier to work with. The remaining 25 reviews were negative (10.8%) and report damaged furniture, walls, flooring, televisions, and other belongings, plus unexpected charges and estimates that rose sharply. Some customers also cite slow work, incomplete jobs, missing equipment, and poor follow-up on claims. No 3-star reviews were provided, so neutral feedback accounts for 0%.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Save Your Back Moving & Storage cost?
Save Your Back Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in New Lenox charge an average of $123/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Save Your Back Moving & Storage compare to other New Lenox movers?
Save Your Back Moving & Storage ranks alongside the top full-service movers in New Lenox on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top New Lenox movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
95% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.42 |
93% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.5 |
72% | B- | ||
|
4.72 |
97% | A+ | ||
|
4.66 |
97% | C | ||
|
4.56 |
72% | A+ | ||
|
4.64 |
96% | A+ |
Final verdict: Save Your Back Moving & Storage
Save Your Back Moving & Storage earns a 3.3/5 moveBuddha score, backed by 89% positive customer reviews across 231 verified reviews. Save Your Back Moving & Storage has built a reputation for affordable rates and friendly and approachable staff, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Save Your Back Moving & Storage
How does Save Your Back Moving & Storage's review score compare to other Illinois movers?
Save Your Back Moving & Storage earns 89% positive customer reviews across 231 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's above the 89% average among New Lenox movers, and above the 88% Illinois average.
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