first call relocations Review 2026 (Indianapolis, IN)
Fact Checked by:
Positive
Reviews
4%
across 46 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
first call relocations is a 3.4/5-rated Indiana full-service mover. first call relocations earns 4% positive reviews across 46 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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first call relocations at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
What this first call relocations review covers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. first call relocations has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. first call relocations has about 4% positive reviews across roughly 46 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from first call relocations.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. first call relocations emphasizes clear communication.
Recent reviews
Our move was sudden and challenging, but First Call Relocations was professional and understanding. They took amazing care of my valuables, and I will definitely recommend them.
I booked online for a Texas-to-California move and was pleased. Packers were excellent, free 30-day storage helped, customer service kept me informed, and delivery accommodated my schedule.
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What do customers say about first call relocations?
first call relocations pulls in 4% positive reviews out of 46 verified ratings from multiple platforms, 96% negative, and 0% neutral.
Most common complaints about first call relocations
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some first call relocations clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive first call relocations Reviews
Danny Jones, Google
Our move was sudden and challenging, but First Call Relocations was professional and understanding. They took amazing care of my valuables, and I will definitely recommend them.
Charlotte Adams, Google
I booked online for a Texas-to-California move and was pleased. Packers were excellent, free 30-day storage helped, customer service kept me informed, and delivery accommodated my schedule.
Negative first call relocations Reviews
J doc bunny, Google
Furniture was damaged, delivery took more than a month instead of one week, and the company did not respond when I tried to contact them or file a claim.
Della G., Yelp
Lost boxes, damaged belongings, unexpected price changes, and unanswered emails and calls made this an extremely difficult move.
Della Ward Ph.D, Google
Several boxes were lost, the piano was not crated as promised, and the piano top was drilled. My claim received no response or payment.
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How moveBuddha rated first call relocations
first call relocations earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Indianapolis movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | first call relocations | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of first call relocations
A few bright spots stand against a flood of serious complaints. Of 46 customer feedback entries, 2 were positive, or 4.3%; those customers praised professional staff, careful handling, storage, updates, and flexible delivery. The other 44 entries, or 95.7%, repeatedly reported missing belongings, damaged items, unexpected charges, late deliveries, and unanswered claims or calls. Compared with the communication, pricing clarity, and care expected from reputable movers, this company’s reported service falls well below standard. No 3-star feedback was provided.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does first call relocations cost?
first call relocations does not publish standard hourly rates or flat-fee pricing publicly. Movers in Indianapolis charge an average of $149/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Indiana moving costs across all home sizes and service types, see our Indiana moving cost guide.
Estimated for a typical 2-3 bedroom Indiana move
$1,116 – $2,598
How does first call relocations compare to other Indianapolis movers?
first call relocations ranks alongside the top full-service movers in Indianapolis on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Indianapolis movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
75% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.52 |
93% | A+ | ||
|
4.5 |
82% | F | ||
|
4.5 |
72% | A+ | ||
|
4.38 |
90% | A+ | ||
|
4.44 |
65% | A+ | ||
|
4.48 |
31% | A+ | ||
|
4.36 |
76% | A+ | ||
|
4.42 |
75% | F |
Final verdict: first call relocations
first call relocations earns a 3.4/5 moveBuddha score, backed by 4% positive customer reviews across 46 verified reviews. first call relocations is worth a look for your Indiana move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about first call relocations
How does first call relocations' review score compare to other Indiana movers?
first call relocations earns 4% positive customer reviews across 46 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 83% average among Indianapolis movers, and below the 83% Indiana average.
What services does first call relocations offer?
first call relocations is a full-service mover operating in Indiana. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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