Central Van & Storage, Inc. Review 2026 (Charleston, WV)
Fact Checked by:
Positive
Reviews
77%
across 17 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
29
founded 1997
FMCSA
Status
Active
Satisfactory rating
Central Van & Storage, Inc. is a 4.6/5-rated West Virginia full-service mover, operating since 1997 (29 years in business). Central Van & Storage, Inc. earns 77% positive reviews across 17 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,056 trucks. All ratings reflect moveBuddha's independent analysis.
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Central Van & Storage, Inc. at a glance
- Track record: 29 years in business with 77% positive customer reviews (17 verified reviews)
- Scale: 1,056 trucks operating across West Virginia
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Central Van & Storage, Inc.'s services
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 50% of Charleston movers (63% nationally)
What this Central Van & Storage, Inc. review covers
Special handling available
Organized packing
Consistency and follow-up
Good communication
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Central Van & Storage, Inc. has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Central Van & Storage, Inc. has about 77% positive reviews across roughly 17 total reviews, with an average Yelp rating of 3.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Central Van & Storage, Inc..
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Central Van & Storage, Inc. emphasizes clear communication.
Recent reviews
Josh handled everything with care and professionalism. The moving crew was very friendly and handled everything that my Mother needed. Working with you and your team has made this stress free for me.
Had the same crew at both locations. Great job of getting our belongings delivered and put into our new home exactly as scheduled. Very professional crew.
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What do customers say about Central Van & Storage, Inc.?
Central Van & Storage, Inc. pulls in 77% positive reviews out of 17 verified ratings from multiple platforms, 24% negative, and 0% neutral.
What customers like most about Central Van & Storage, Inc.
- Special handling available: Central Van & Storage, Inc. earned praise for offering specialized care for delicate or oversized items.
- Organized packing: Central Van & Storage, Inc. is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Central Van & Storage, Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Central Van & Storage, Inc. throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Central Van & Storage, Inc.'s attention to detail.
Most common complaints about Central Van & Storage, Inc.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
- Inaccurate estimates: Estimates from Central Van & Storage, Inc. were sometimes way off from what customers were ultimately billed.
Positive Central Van & Storage, Inc. Reviews
Josh handled everything with care and professionalism. The moving crew was very friendly and handled everything that my Mother needed. Working with you and your team has made this stress free for me.
Had the same crew at both locations. Great job of getting our belongings delivered and put into our new home exactly as scheduled. Very professional crew.
Casey and crew were prompt and kept us informed of every detail from packing and loading to delivery.
Negative Central Van & Storage, Inc. Reviews
Yelp
When we began to unpack our storage unit, we realized we had items missing. I would recommend anyone who is loading into a storage unit to go item by item on the list to make sure you received all your items.
Yelp
They damaged my brand new house and a humidifier. Central Van & Storage sent a crew with a cargo leaking truck, and it was raining. They damaged and tore up the walls in my new house.
Yelp
They sent too small of a truck resulting in the need for 2 trips. Because of the extra 2 hours of wasted travel time, my final bill was 50% more than the estimate.
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Is Central Van & Storage, Inc. licensed & insured?
Yes. Central Van & Storage, Inc. is FMCSA-registered and active, operating under the legal name ALLIED VAN LINES INC. It carries a satisfactory FMCSA safety rating. The company runs 1,056 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/10/2026 |
| Safety rating | Satisfactory | 05/10/2026 |
| Fleet size | 1,056 power units | 05/10/2026 |
| FMCSA inspections | 1 total inspections | 05/10/2026 |
| Van line affiliation | Affiliated with a national van line | Oct 2026 |
In the Mountaineer State, the state’s Public Service Commission oversees local and intrastate movers. The commission strives to support and promote the interests of both businesses and consumers, and those interested in hiring an in-state mover can browse the Commission’s Regulated Motor Carrier Database to verify that they’re reputable businesses in good standing. You can verify Central Van & Storage, Inc.'s active status on the West Virginia licensed movers database.
Central Van & Storage, Inc. locations
Central Van & Storage, Inc. has 2 locations:
- Central Van & Storage, Inc. (headquarters)
- Huntington
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How moveBuddha rated Central Van & Storage, Inc.
Central Van & Storage, Inc. earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.1/5 average among Charleston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Central Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Central Van & Storage, Inc.
Careful crews and reliable follow-through lead the way; costly misses still matter. Thirteen of 17 reviews were positive, or 76.5%, praising organized packing, clear updates, on-time delivery, special handling, and protection for fragile furniture and homes. Customer feedback compares Central favorably with other movers: one customer reported less damage than friends experienced on long-distance moves, while repeat customers returned for later moves. Four reviews, or 23.5%, report missing items, home damage, and bills 50% above estimates after an undersized truck caused extra trips. These complaints show the need for tighter inventory checks, safer property protection, and more accurate estimates. No neutral reviews were submitted.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Central Van & Storage, Inc. cost?
Central Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical West Virginia moving costs across all home sizes and service types, see our West Virginia moving cost guide.
Estimated for a typical 2-3 bedroom West Virginia move
$1,311 – $2,719
How does Central Van & Storage, Inc. compare to other Charleston movers?
Central Van & Storage, Inc. ranks alongside the top full-service movers in Charleston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charleston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
77% | A+ | ||
3.98 |
90% | A+ | ||
|
3.98 |
93% | N/A | ||
|
4.02 |
89% | N/A | ||
|
3.84 |
91% | N/A | ||
|
4.16 |
59% | A+ | ||
|
3.76 |
91% | N/A | ||
|
3.62 |
95% | N/A |
How Central Van & Storage, Inc.'s ratings compare to other Charleston movers
Central Van & Storage, Inc.'s Yelp rating (3.1/5) is in line with the average across the 6 movers analyzed in Charleston, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Central Van & Storage, Inc. | 3.1/5 | -- |
| Charleston movers | 3.3/5 | 6 movers |
| West Virginia movers | 3.4/5 | 10 movers |
Final verdict: Central Van & Storage, Inc.
Central Van & Storage, Inc. earns a 4.6/5 moveBuddha score, backed by 77% positive customer reviews across 17 verified reviews. Over 29 years in business and 1,056 trucks operating across West Virginia, Central Van & Storage, Inc. has built a reputation for special handling available and organized packing, making it worth a look for your West Virginia move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Central Van & Storage, Inc.
Does Central Van & Storage, Inc. require a deposit?
How much deposit Central Van & Storage, Inc. asks for depends on your move type and timing. Most West Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Central Van & Storage, Inc. been in business?
Central Van & Storage, Inc. has been in business for 29 years, founded in 1997. The company is FMCSA-registered and active.
Is Central Van & Storage, Inc. associated with a van line?
Yes, Central Van & Storage, Inc. is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Charleston moving company?
To pick the best Charleston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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