The Armstrong Company, Durham, NC (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

The Armstrong Company

Professional and polite staff

Efficient service

Careful handling

Good communication

Highly recommended

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No obligation • Free estimates

Positive Reviews

83%

Years Active

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Services Offered

Full-service moves
Packing
Unpacking
Fragile-only packing
Antiques moving
Piano moves
Debris removal
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 30 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 83% positive reviews across roughly 195 total reviews, with an average Yelp rating of 2.8.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.

Customer Service 4.4

From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.

Recent Reviews

"Our experience with Armstrong Relocation was exceptional from start to finish. Professional, friendly, and patient crew. Everyone handled items with care and pricing was competitive. Highly recommend for any moving needs."

"The Armstrong Company moved our belongings for a military move. Timely, efficient, friendly team. Checked in on each item’s placement. Great customer service!"

DOT Number

1170867

Address

4227 Surles Court, Suite 110, Durham, NC, 27703

Payment Methods

Credit Card

State License

641

Phone

(919) 425-9853

Website

https://raleigh.armstrongrelocation.com/

The Armstrong Company Reviews

Review Analysis

Moving made easy sums up most feedback on Armstrong Relocation. After reviewing 195 customer reviews, 83% described their experience positively. Customers praise the professionalism and courtesy of the staff, efficient and careful service, and constant communication throughout the process. Armstrong’s teams are repeatedly recognized for protecting property, arriving promptly, and making stressful moves much simpler—attributes that help them stand out from many competitors. Several customers strongly recommend them for both local and cross-country moves. Some negative accounts, however, highlight significant issues like damaged belongings, shipment delays, and a breakdown in communication after booking. Reports of mishandled items, late deliveries, and unhelpful claim service surfaced in over 15% of feedback, which affected trust for those users. Compared to other companies, Armstrong receives more consistent positive praise for staff courtesy and care, but major problems are disruptive for some clients. Most users experienced stress-free moves, but there are still a number who cautioned against trusting valuable items to the company, especially for complex or high-value moves.Movers from The Armstrong Company power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (919) 425-9853

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Customer Reviews

83.1% of customers left positive reviews for The Armstrong Company.

Petra Dinghaus, Google

Google

15.4% of customers left negative reviews for The Armstrong Company.

Google

Yelp

Google

1.5% of customers left neutral reviews for The Armstrong Company.

Google

Compare with other Durham area movers

Get an idea of how The Armstrong Company compares to other Durham movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
TROSA Moving 31 years in business	4.52	85%	A+	Get a quote
TWO MEN AND A TRUCK 26 years in business	4.5	78%	B-	Get a quote
Truckin' Movers Corporation 48 years in business	4.48	93%	A+	Get a quote
Bellhop Moving 14 years in business	4.44	53%	C	Get a quote
Miracle Movers 19 years in business	4.5	82%	A	Get a quote
All My Sons Moving & Storage 26 years in business	4.5	43%	A	Get a quote
Athens Moving Experts 8 years in business	4.58	94%	A+	Get a quote
Next Stop Movers 4 years in business	4.52	100%	A+	Get a quote
The Armstrong Company 30 years in business	4.38	83%	A+	Get a quote
Little Guys Movers 31 years in business	4.52	94%	A+	Get a quote

FAQ

Is The Armstrong Company properly licensed?

For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT).

The state license number for The Armstrong Company is: 641, USDOT #: 1170867.

You can also use their state regulator website to look up their active status.

Does The Armstrong Company have any additional locations outside of Durham?

The following list includes other The Armstrong Company locations:

Is The Armstrong Company associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

The Armstrong Company are a local affiliate of United Van Lines. Being a local affiliate to a large company means that it has the resources and reputation of United Van Lines but the attention of a local company.

Should you negotiate with Durham movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Durham moving company?

To choose the best moving company for you, start by researching reputable movers in Durham. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Durham moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.