Alpaca Moving Services Inc. Review 2026 (Buffalo, NY)
Fact Checked by:
Positive
Reviews
97%
across 175 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Alpaca Moving Services Inc. is a 3.4/5-rated New York full-service mover. Alpaca Moving Services Inc. earns 97% positive reviews across 175 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Alpaca Moving Services Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Alpaca Moving Services Inc.'s services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 23% of Buffalo movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 54% of Buffalo movers (61% nationally)
- Piano moving: A specialty offered by 58% of Buffalo movers (41% nationally)
What this Alpaca Moving Services Inc. review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Alpaca Moving Services Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Alpaca Moving Services Inc. has about 97% positive reviews across roughly 175 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Alpaca Moving Services Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Alpaca Moving Services Inc. emphasizes clear communication, careful handling.
Recent reviews
On time, handled all of my belongings with care, and worked efficiently. They were professional, friendly, communicated well, nothing was damaged, and the pricing was fair with no surprises.
They got to me within TWO HOURS during a busy July 4th week, were very friendly, and got the job done quick!
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What do customers say about Alpaca Moving Services Inc.?
Alpaca Moving Services Inc. pulls in 97% positive reviews out of 175 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about Alpaca Moving Services Inc.
- Affordable rates: Many reviewers found Alpaca Moving Services Inc. to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Alpaca Moving Services Inc. was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Alpaca Moving Services Inc. often gets the job done faster than expected, saving clients time.
- Quick response times: Customer support at Alpaca Moving Services Inc. was often noted for responding to questions or concerns almost immediately
- Respectful of property: Customers appreciated how carefully Alpaca Moving Services Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Alpaca Moving Services Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Alpaca Moving Services Inc. Reviews
Diamond Bishop, Google
On time, handled all of my belongings with care, and worked efficiently. They were professional, friendly, communicated well, nothing was damaged, and the pricing was fair with no surprises.
Jack Winterhalter, Google
They got to me within TWO HOURS during a busy July 4th week, were very friendly, and got the job done quick!
Susan Wattle, Google
Alpaca was super responsive and flexible when we needed to adjust the moving day. The movers were nice, handled a huge piece down a tight staircase, and charged a very reasonable price.
Negative Alpaca Moving Services Inc. Reviews
Angela Fitzsimons, Google
They were very late, did not communicate, broke some items, misplaced screws, and stripped screws in my antique dining room table. When I reached out, they wouldn’t do anything.
Angela S., Yelp
They arrived at 6:45pm instead of the scheduled morning window, and my belongings smelled like weed. They damaged a table screw and lost freezer screws, leaving the door unusable.
Nyru Xavier, Google
Movers were rude and unorganized, do not recommend
Neutral Alpaca Moving Services Inc. Reviews
Caleh Davis, Google
They agreed to help at 6:30 PM, called at 7:15 PM, then never showed. The next day, they offered a discount, but I chose not to use their services.
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How moveBuddha rated Alpaca Moving Services Inc.
Alpaca Moving Services Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.5/5 average among Buffalo movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Alpaca Moving Services Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Alpaca Moving Services Inc.
Fast, fair, and careful: that is the clearest message in the customer feedback. Across 175 reviews, 170 were positive, or 97.1%. Customers praise affordable rates, flexible scheduling, quick moves, prompt replies, and respectful handling of belongings. Several customers say Alpaca outperformed other moving companies they had used, especially on speed, care, and price. Four negative reviews were recorded; substantive complaints describe major delays, weak communication, rude or disorganized workers, and damaged or mishandled items. The single three-star review describes a no-show and a disputed discount, showing how scheduling failures can sharply change the customer experience.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Alpaca Moving Services Inc. cost?
Alpaca Moving Services Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Buffalo charge an average of $108/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Alpaca Moving Services Inc. compare to other Buffalo movers?
Alpaca Moving Services Inc. ranks alongside the top full-service movers in Buffalo on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Buffalo movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
95% | A+ | ||
|
4.42 |
98% | A+ | ||
|
4.42 |
85% | F | ||
4.0 |
92% | A+ | ||
|
4.06 |
40% | F | ||
|
4.64 |
86% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.5 |
96% | A+ | ||
|
4.34 |
93% | A+ | ||
|
4.2 |
94% | A+ |
Final verdict: Alpaca Moving Services Inc.
Alpaca Moving Services Inc. earns a 3.4/5 moveBuddha score, backed by 97% positive customer reviews across 175 verified reviews. Alpaca Moving Services Inc. has built a reputation for affordable rates and flexibility, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Alpaca Moving Services Inc.
Does Alpaca Moving Services Inc. offer labor-only moving?
Yes, Alpaca Moving Services Inc. offers labor-only moving for customers who rent their own truck or container. Only 23% of Buffalo movers offer this service, compared to 29% nationally.
What services does Alpaca Moving Services Inc. offer?
Alpaca Moving Services Inc. is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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