Zito Movers, Inc. Review 2026 (Lancaster, NY)
Fact Checked by:
Positive
Reviews
81%
across 158 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Zito Movers, Inc. is a 3.4/5-rated New York full-service mover. Zito Movers, Inc. earns 81% positive reviews across 158 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Zito Movers, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Zito Movers, Inc.'s services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 54% of Lancaster movers (63% nationally)
- Piano moving: A specialty offered by 58% of Lancaster movers (42% nationally)
What this Zito Movers, Inc. review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Zito Movers, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Zito Movers, Inc. has about 81% positive reviews across roughly 158 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Zito Movers, Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Zito Movers, Inc. emphasizes clear communication, careful handling.
Recent reviews
Zito movers were fast, efficient and very flexible. They made sure to move our stuff with care. They were also super affordable compared to the other quotes we received. Would definitely use them again!
The three movers arrived on time and were so polite and helpful. They were so careful with all of our property. Their pricing was very affordable too. I would definitely recommend them.
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What do customers say about Zito Movers, Inc.?
Zito Movers, Inc. pulls in 81% positive reviews out of 158 verified ratings from multiple platforms, 15% negative, and 4% neutral.
What customers like most about Zito Movers, Inc.
- Affordable rates: Many reviewers found Zito Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Zito Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully Zito Movers, Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Zito Movers, Inc.'s attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Zito Movers, Inc..
Most common complaints about Zito Movers, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Zito Movers, Inc. clients.
Positive Zito Movers, Inc. Reviews
Samantha Maulucci, Google
Zito movers were fast, efficient and very flexible. They made sure to move our stuff with care. They were also super affordable compared to the other quotes we received. Would definitely use them again!
Jackie K., Yelp
The three movers arrived on time and were so polite and helpful. They were so careful with all of our property. Their pricing was very affordable too. I would definitely recommend them.
Jordan Naske, Google
Had a great experience with Zito’s. All 3 guys that helped were friendly, accommodating, and as professional as you can hope for. They took care when moving my furniture and valuable pieces. Would definitely use this company again!
Negative Zito Movers, Inc. Reviews
becky moda, Google
The movers showed up three hours late with no phone call or communication. They got stains on my couch and left cigarette butts and soda cans in our yard, a clear lack of respect for our home and property.
B B., Yelp
They quoted me one fee and wanted an additional fee for the second drop-off, even though both addresses were on the work order. I called the office three times for a refund and have never received a call back.
Rebecca Yaqoob, Google
There was a deep scratch on my bedroom wood floor. Furniture was dragged and banged, and belongings were picked up but not delivered. They got another truck and charged us for that too, yet still left our things behind.
Neutral Zito Movers, Inc. Reviews
Pamela E., Yelp
They showed up FIVE HOURS LATE. The movers themselves did a decent job, so my deduction to three stars is primarily due to poor management.
Fran T., Yelp
They were very careful with the furniture that they did move and did it very quickly. Now I have to rent a small truck and find someone to move the rest.
Samantha C., Yelp
The movers were more than an hour late. Once they finally arrived the guys were polite and thorough and organized. Anything large and ding-able was covered and wrapped in a cloth.
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How moveBuddha rated Zito Movers, Inc.
Zito Movers, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.5/5 average among Lancaster movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Zito Movers, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Zito Movers, Inc.
Affordable moves, careful crews, and a few costly breakdowns define Zito Movers’ customer feedback. Of 158 reviews, 128 were positive, or 81.0%; 24 were negative (15.2%) and six were neutral (3.8%). Customers praise affordable rates, flexible scheduling, respect for homes, careful handling, and friendly staff. Many say Zito cost less than competing quotes and handled stairs, antiques, pianos, and long-distance jobs without damage; repeat customers often returned for later moves. Negative feedback reports damaged belongings, late arrivals, refused items, poor communication, unprofessional conduct, extra charges, and weak follow-up on complaints. Zito compares favorably with many competitors on price and hands-on care, while customer input points to scheduling and complaint follow-up as areas where other movers may be more reliable.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Zito Movers, Inc. cost?
Zito Movers, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Lancaster charge an average of $108/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Zito Movers, Inc. compare to other Lancaster movers?
Zito Movers, Inc. ranks alongside the top full-service movers in Lancaster on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lancaster movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
85% | F | ||
|
4.42 |
98% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.58 |
89% | A+ | ||
|
4.62 |
86% | A+ | ||
|
4.5 |
96% | A+ | ||
4.0 |
92% | A+ | ||
|
4.08 |
40% | F | ||
|
4.34 |
93% | A+ | ||
|
4.2 |
94% | A+ |
Final verdict: Zito Movers, Inc.
Zito Movers, Inc. earns a 3.4/5 moveBuddha score, backed by 81% positive customer reviews across 158 verified reviews. Zito Movers, Inc. has built a reputation for affordable rates and flexibility, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Zito Movers, Inc.
Does Zito Movers, Inc. require a deposit?
How much deposit Zito Movers, Inc. asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Zito Movers, Inc.'s review score compare to other New York movers?
Zito Movers, Inc. earns 81% positive customer reviews across 158 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 90% average among Lancaster movers, and below the 88% New York average.
Does Zito Movers, Inc. offer piano moving?
Yes, Zito Movers, Inc. offers piano moving. That's a specialty only 58% of Lancaster movers provide, compared to 42% nationally.
How long has Zito Movers, Inc. been in business?
Zito Movers, Inc.'s exact founding year is not publicly listed.
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